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  • Own venue-level relationships at stadiums, arenas, and event centers post go-live.
  • Proactively monitor account health, kiosk uptime, transaction volume, and renewal windows across your book.
  • Take escalation ownership for critical issues, especially during live events, end-to-end.

Customer Success Account Management SaaS Hardware Documentation

20 jobs similar to Customer Success Manager, Sports and Entertainment

Jobs ranked by similarity.

Global

  • Coordinate release planning, development, testing, and releases.
  • Provide routing design and implementation for contact center technology.
  • Cooperate with the Architecture team to design, develop, and deploy APIs.

Miratech helps visionaries change the world by bringing together enterprise and start-up innovation. They are a global IT services and consulting company that supports digital transformation for some of the world's largest enterprises, with nearly 1000 full-time professionals.

EMEA Unlimited PTO

  • Identify friction in business processes using empathy and judgement.
  • Build, code, and deploy automations end-to-end using modern AI tooling.
  • Turn slow, manual processes into seamless, AI-driven workflows.

DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. They combine data, technology, and human expertise to ensure their customers operate in a well-architected and scalable state.

$94,000–$176,000/yr
US 4w PTO

  • Design user-centered solutions for internal claims tools, creating conceptual sketches, wireframes, and detailed specifications.
  • Optimize complex user flows using various design methodologies and tools while maintaining defined UX and brand standards.
  • Collaborate closely with cross-functional teams, including product owners and developers, seeking frequent feedback to integrate into design solutions.

Liberty Mutual is a global insurance company offering a wide range of insurance products and services. It is a large organization with a culture focused on inclusion, employee development, and creating a supportive workplace where everyone can thrive.

Global

  • Talk to users to understand their goals and challenges, helping to design and optimize their Metabase implementation.
  • Guide customers on data integration, transformation, and query creation, while solving complex technical problems and troubleshooting issues.
  • Collaborate on educational materials and serve as the voice of the customer to influence product development and engineering decisions.

Metabase provides easy-to-use, open-source data tools and business intelligence for companies ranging from startups to large enterprises. The company is a fully distributed, global team of around 50 employees that operates asynchronously with a focus on flexibility, autonomy, and building long-term value.

US

  • Develop & execute strategic sales plans to achieve/exceed quarterly and annual revenue targets.
  • Prospect, qualify, and close new business opportunities within assigned territories or target accounts.
  • Build and maintain strong relationships with key decision-makers and influencers in target organizations.

DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. DDN's cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data.

Australia 4w PTO 12w maternity 6w paternity

  • Own relationships with a portfolio of customers, focusing on retention, account growth, and partnership management.
  • Drive adoption of key Newbook products, reduce churn, and expand recurring revenue through strategic account planning.
  • Act as a trusted partner to decision-makers, uncovering opportunities, negotiating renewals, and ensuring our customers see Newbook as essential to their success.

Newbook is a global property management and reservations platform that empowers operators in the accommodation and hospitality industry to grow and streamline their businesses. They pride themselves on building strong, long-lasting relationships with their customers and partners, helping them maximise growth while delivering world-class service.

India

  • Design, configure, develop, and implement ServiceNow solutions aligned with business requirements and platform best practices.
  • Work closely with Senior Technical Consultants, project managers, and clients to build scalable, supportable, and high-quality solutions.
  • Develop solutions in primary ServiceNow areas like ITSM, ITAM, ITOM, HRSD, or CSM, focusing on code quality and delivery excellence.

AHEAD specializes in delivering enterprise ServiceNow solutions and technology services. The company fosters a professional, collaborative, and delivery-focused culture for its consultants.

Global 6w PTO

  • Maintaining accounting records for companies.
  • Preparing internal management reports on a monthly basis.
  • Improving and automating accounting and tax processes.

Social Discovery Group (SDG) connects millions of users on dozens of products, addressing loneliness and isolation. With over 1000 professionals globally, they're recognized as a "Great Place to Work" and a top company for remote jobs.

Global 5w PTO 6w maternity 6w paternity

  • Contribute to the design and implementation of scalable, high-performance, and reliable backend applications
  • Participate in code reviews as part of our collaborative development process
  • Collaborate with cross-functionally to define, design, and ship new features.

Nabu Casa funds the development of Home Assistant and other projects at the Open Home Foundation. They are best known as the organization driving the development of Home Assistant, the world's largest free and open-source smart home platform.

Global

  • Ensuring clients and partners are delivered and supported with the highest quality fault detection and diagnostics product.
  • Collaboratively completing onboarding projects and communicating timelines and milestones.
  • Conducting onboarding activities such as installing Data Collection Services, Discovery of data and organize for Digital Building Engineers.

iCIMS is a software company. We are a close knit, passionate environment where communication is key, and the learning experience is invaluable.

Australia

  • You’ll design, build, and maintain scalable systems for serving machine learning models in production.
  • You’ll optimise inference performance, including latency, throughput, and cost efficiency.
  • You’ll collaborate with ML researchers and engineers to productionise models

Canva is a design platform that enables users to create a variety of visual content. They have campuses in Sydney and Melbourne, with co-working spaces in other Australian cities, and promote a flexible work environment.

$165,000–$175,000/yr
US

  • Own end-to-end delivery for eligibility, enrollment and partner configuration services—from technical spec through production.
  • Build the program matching engine: a rules-and-signals service that determines member qualification with clear auditability and explainability.
  • Design versioned partner configuration services with validation tooling and safe migration paths from legacy systems.

Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions. It is trusted by Fortune 100 companies, major national payers and large providers to enable their employees to live their healthiest lives.

$200,000–$260,000/yr
US

  • Negotiate, review, and manage all legal aspects of project acquisition, development, financing, and sale.
  • Provide support to due diligence and project development related issues.
  • Coordinate efforts with other internal teams to propose appropriate risk management, identify critical project risk issues and make recommendations.

Hanwha Energy USA delivers high-quality, utility-scale energy projects across North America and has evolved into a comprehensive energy solutions provider. Their expertise covers the entire energy value chain, and they are actively advancing strategic initiatives in natural gas generation and data center development.

US

  • Develop successful territory development plans to increase sales pipeline.
  • Engage in relationship management and structured regular cadence on target accounts.
  • Understand prospects' needs and competitors' strengths to tailor sales strategies.

Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against a role's requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$2,874–$4,312/mo

  • Conduct daily end-to-end QA sweeps across both brand storefronts, covering every page and user flow on desktop and mobile.
  • Test and validate all email campaigns and automation flows, ensuring link integrity and consistent rendering across devices and clients.
  • Log, prioritize, and communicate bugs with clear severity levels and quantified revenue impact.

Nysonian builds the next generation of global lifestyle brands that inspire how people travel, move, and live. With $150M+ in revenue, 300+ teammates across 6 countries, and 1.3M+ customers worldwide, they are shaping the brands that will define the next decade.

US

  • Responsible for obtaining complete/accurate demographic information and medical history.
  • Introducing Residential Home Health to the patient/caregiver and explaining the scope of our services.
  • Attending discharge planning meetings as requested and working with the facility team to provide a safe discharge home.

Residential Home Health and Hospice is a dynamic, growing, and innovative healthcare company that invests time and resources to foster employee success and patient satisfaction. Every employee is valued, respected, and encouraged to grow.

US

  • Own end-to-end Parliament production, manage run-of-show, coordinate presenters, and oversee day-of execution.
  • Partner with presenters to clarify key messages and draft or review talking points, FAQs, to drive clarity and consistency.
  • Maintain shared Comms systems and documentation, including calendars, trackers, meeting notes, and knowledge repositories.

Duolingo aims to develop the best education in the world and make it universally available. At Duolingo, employees can expect limitless learning opportunities and daily collaborations with world-class minds.

US

  • Drive new client acquisition and manage key accounts for insurance licensing and continuing education solutions.
  • Conduct strategic prospecting, cold-calling, and client presentations to expand market reach and exceed revenue targets.
  • Build lasting client relationships through timely follow-up and collaboration with internal teams to support business growth strategies.

Colibri Group is a pioneer and leading provider of online professional education platforms for various end-markets. The company employs over 1,500 professionals and serves more than 1 million customers annually, fostering a culture centered on values like Love, Joy, Boldness, Teamwork, and Curiosity.

US

  • Design, configure, test, implement, and maintain Salesforce solutions aligned with business requirements and best practices.
  • Interact with the user community to secure requirements, translate technical needs, and collaborate with development engineers for project delivery.
  • Lead application management, product lifecycle, and coordinate peer reviews for configuration work within an Agile team environment.

CommonSpirit Health is one of the nation's largest nonprofit Catholic healthcare organizations, delivering integrated health services through a vast network of clinics, hospitals, and virtual care. The organization has over 157,000 employees and fosters a culture driven by faith, innovation, and humankindness to build a more equitable healthcare system.

US Canada

  • Partner with Product, Engineering, and Data Science leaders to design and deliver AI-powered user experiences in dashboard products.
  • Build and integrate conversational AI solutions, such as Vertex AI and Generative AI APIs, into the company's product suite.
  • Use AI tools responsibly to accelerate development and improve quality while collaborating with UX and product teams to design seamless user experiences.

Applied Systems builds innovative software and services that transform the insurance industry. With over 40 years of experience in Insurtech and a collaborative culture, it is a team-oriented company where employees are valued as more than just workers.