Be the voice of the customer, turning insights into actions that improve outcomes and experience.
Drive product adoption and value realization through success planning and executive business reviews.
Partner with Sales to identify upsell and cross-sell opportunities while managing retention.
Unit4 empowers people in service organizations with innovative Enterprise and Business software solutions. They are a people-first community with a high-performance team that values trust, accountability, and authenticity.
Own the post-implementation customer journey for hospitality SaaS customers, driving adoption and retention.
Manage a portfolio of international B2B customers, building trusted stakeholder relationships and mitigating risks.
Collaborate across Account Management, Product, Support, and Sales to deliver exceptional customer outcomes.
They provide an innovative hospitality SaaS platform that helps customers adopt and realize lasting value from their software. They are an international scale-up with a people-first culture that values innovation, ownership, continuous improvement, and work-life balance.
Own end-to-end onboarding, integration, launch, and ongoing success management for B2B customers.
Manage customer relationships, collaborate with sales, and use AI to automate workflows and improve response times.
Build scalable CS processes, analyze performance data, and drive engagement and customer outcomes.
They provide a B2B loyalty and partner platform, helping businesses maximize value through AI-powered customer success workflows. The company is a growing international startup with an AI-first culture, seeking its first dedicated customer success hire.
Lead and coach a team of 4-6 Customer Success Managers across EMEA and APAC.
Drive retention and growth by supporting complex renewals and account expansion.
Collaborate cross-functionally to improve processes and customer outcomes.
The company specializes in device intelligence and online fraud prevention technology. It fosters a collaborative, inclusive workplace with a distributed team, valuing diverse perspectives and professional development.
Shape strategy and own high-value accounts as the second dedicated Customer Success hire.
Work directly with customers daily, using AI to improve retention and workflows.
Help build the CS team, playbooks, and processes in a fully remote startup.
AllWage builds time-and-attendance and payroll software that helps 400+ businesses in construction, agriculture and manufacturing manage, pay and grow their waged teams. It is a fully remote, profitable team of 18 that discusses company finances and strategy openly.
Own the full sales cycle for the DACH region, from first contact to successful close.
Build and manage a defined quota of self-generated pipeline each quarter.
Lead multi-level strategic sales cycles with multiple stakeholders, including discovery, demos, and negotiations.
TOPdesk is an international software company specializing in service management, serving 5,000 customers worldwide. With 700 employees across 10 countries, we foster an open, international culture with flat hierarchies.
Lead, coach, and develop a team of Customer Success Managers to build strong, trusted customer partnerships.
Own net revenue retention and drive end-to-end renewals, upsell, and expansion strategies across your portfolio.
Collaborate cross-functionally and act as executive sponsor for key accounts to deliver seamless service.
Radicle Health provides a suite of human services software products that help organizations serve their communities. The company is a collaborative, mission-driven home for software teams, where employees have ownership of their work and are encouraged to grow.
Lead a remote team of Business Development Managers across Europe, owning new business bookings.
Coach reps on MEDDPICC, drive pipeline generation, and equip the team to sell performance outcomes.
Collaborate with SDRs, Marketing, and leadership to scale from mid-market to enterprise.
Busuu is a language learning platform using AI-powered courses and native-speaker feedback to build real-life communication and professional skills. It has 120+ million users, serves over 700 organisations, and is part of NYSE-listed Chegg.
Serve as the bridge between marketing and sales, building outbound pipelines and managing inbound channels.
Qualify leads through initial discovery calls to understand client needs, budget, and structure.
Manage CRM and track all interactions in HubSpot while collaborating with an international team.
Appinio is a global market research company that combines an AI-powered insights platform with expert consultancy to help companies understand consumer behavior. With over 260 employees across 13 countries and 2600+ international clients, they are a remote-first, transparent team delivering research from over 190 markets.
Lead, coach, and develop a distributed team of Account Executives across EMEA.
Develop and execute regional sales strategy to drive predictable revenue growth.
Collaborate with Marketing, Customer Success, and Product to align go-to-market initiatives.
The company provides an AI-powered SaaS platform that helps professional vacation rental operators manage and scale their businesses. It is fast-growing, values-driven, and emphasizes accountability, collaboration, and continuous improvement.
Lead, mentor, and scale a global team of Customer Success Engineers to drive customer outcomes.
Partner with sales, product, and support teams to ensure customer adoption and satisfaction.
Use data and customer feedback to improve processes and contribute to strategic initiatives.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations ship better, more secure software faster. With over 50 million users and a high-performance, values-driven culture, GitLab embraces AI and continuous learning to drive success.
Take requested conversations from warm leads — no cold calling.
Explain financial-protection benefit options simply and help clients enroll when it is a fit.
Keep a clean follow-up rhythm while being trained, coached, and measured on activity.
Global Elite Empire Consultants connects clients with financial-protection options through a remote, lead-driven process. The company emphasizes coaching, written processes, and advancement for motivated, coachable team members.
Own the support experience for the Myner app across chat, email, social media, and reviews, leading a small team of human and AI agents.
Design workflows that let AI and human support agents work together, with clear escalation paths so users always reach a person.
Turn support conversations into actionable insights for product, engineering, marketing, and survey teams to drive the product roadmap.
Myner is building the world's first global consumer omni-panel, turning data from what people buy and think into Agentic Flywheels that deliver breakout sales growth for brands. We're a small, remote-first team by design, focused on delivery over hours, with a founder-CEO who has already built and exited a unicorn in this industry.
Lead a North America-based team of Customer Success Managers to drive customer adoption, satisfaction, and advocacy.
Coach team members through regular feedback and development, and partner with Sales, Product, and Engineering to ensure customer success.
Develop senior-level customer relationships, manage resource assignments, and improve team processes and tools.
GitLab provides an intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve operational efficiency. With over 50 million registered users and more than 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.
Own your pipeline end to end, from inbound and partner leads to signed facilities.
Act as pre-underwriter, gathering what credit teams need and guiding companies through the process.
Work with partners and use AI-first tools to manage a high-volume, parallel deal pipeline.
We help European growth companies find the financing that fits them through a data-driven platform. We are a small, ambitious startup backed by top-tier venture capital investors, built by experienced entrepreneurs, with a culture of ownership, trust, and honest communication.
Lead and scale technical account management and customer success teams.
Own the customer journey from evaluation through adoption and expansion.
Partner with Sales and Product to drive retention and revenue growth.
Socket helps developers and security teams ship faster by automating open source security and supply chain management. Backed by $125M in funding and trusted by thousands of organizations, Socket is a remote-first company with a culture of excellence, rigor, ownership, and customer obsession.
Lead and coach 4-7 pooled CSMs to deliver measurable value across a large customer portfolio.
Build repeatable plays and operating standards for coverage, retention, and risk detection at scale.
Partner with Sales and Renewals to drive adoption, expansion, and excellence using data and automation.
We provide an Intelligent Network Operations platform that automates and simplifies how companies manage, secure, and optimize their networks. With teams globally, we build a workplace culture that values collaboration and integrity as much as innovation, and we are a Great Place to Work.
Lead and scale Customer Success and Technical Account Management teams to drive adoption and retention.
Design a connected customer journey and scalable programs that accelerate time-to-value.
Partner with Sales, Product, Engineering, and Support to turn customer insights into growth and product improvements.
The company provides a technical SaaS platform for developer tools and application security, helping customers adopt and maximize value. It is a remote-first, fast-growing technology organization focused on customer success and continuous improvement.
Own end-to-end customer journey for enterprise accounts in Argentina, driving adoption and ROI.
Use data-driven insights to lead executive conversations and uncover expansion opportunities.
Mitigate risk early and maintain high portfolio coverage with structured governance.
Simetrik is a B2B platform founded in 2019 that automates financial reconciliations using no-code and generative AI, serving major Latin American clients. It handles two-thirds of regional transactions, operates in over 35 countries, and monitors 200 million records daily, with a dynamic, entrepreneurial culture.
Lead outbound prospecting on strategic target accounts using research-led messaging and cold outreach via phone, email, and LinkedIn.
Qualify inbound leads against set criteria and guide prospects through the early commercial lifecycle to secure high-quality meetings.
Contribute to team mentorship, pipeline reviews, and sales tech stack reporting to drive predictable pipeline growth.
Vendavo provides AI-powered pricing, selling, and prescribing solutions for manufacturers and distributors. Backed by top private equity firms, the company fosters a collaborative culture anchored in integrity and innovation.