Represent customer needs across the product lifecycle from discovery to adoption.\n- Apply and adapt research techniques to specific project needs.\n- Partner with Product Managers and Designers to influence product strategy and validate designs through usability testing.
ServiceNow provides an AI-powered platform for business reinvention, helping organizations work smarter with AI. They are a large company serving 85% of the Fortune 500, with a culture focused on AI-native innovation and employee empowerment.
Lead the UX research roadmap for Security and Risk Workflows, prioritizing high-impact initiatives that drive product and business outcomes.
Build strong cross-functional relationships with PM, Design, and Engineering to translate research insights into decisions.
Establish research quality standards and leverage AI capabilities to enhance team efficiency and innovation.
ServiceNow provides an AI platform that automates workflows, helping 85% of the Fortune 500 improve business operations. With a global Experience Team of over 800 UX professionals and a UXRI organization of 130+ researchers, they foster a culture of innovation and psychological safety.
Lead user research for Rula’s AI and mobile experiences to shape how AI supports patients between therapy sessions.
Define where AI can create the greatest patient value and ensure these experiences are trustworthy and clinically appropriate.
Guide the rollout of Rula’s mobile experience and study how AI tools affect providers and the therapeutic relationship.
Rula is a mental healthcare company dedicated to providing evidence-based, compassionate care and destigmatizing mental health. It is a remote-first employer with a focus on diversity, equity, and inclusion, though specific employee count is not mentioned.
Lead the Measurement & Modeling team within the UX Research & Insights organization to drive strategic product decisions through data and insights.
Define measurement strategies for product spaces, establishing metrics linking product quality and user experience to company outcomes.
Build and mentor a high-performing team of researchers, data scientists, and analysts while fostering a culture of innovation and psychological safety.
ServiceNow provides an AI control tower for business reinvention, helping organizations automate workflows and improve productivity. They serve 85% of the Fortune 500 and have a global Experience Team of over 800 UX professionals, fostering a culture of innovation and psychological safety.
Conduct qualitative and quantitative research such as interviews, surveys, and usability testing to understand user needs.
Analyze research findings to create actionable insights and work with designers to translate them into product features.
Communicate research insights to product owners and stakeholders, contributing to knowledge about CMS services and users.
Bellese is a mission-driven digital services company committed to pioneering innovative technology solutions in civic healthcare, dedicated to improving public health outcomes. The company fosters a collaborative, learning environment with a remote-first culture and values adaptability.
You will scope, plan, and conduct mixed-method research studies to deliver actionable recommendations for employee experience and AI integration.
You will evaluate AI assistants and self-service tools through user studies to identify adoption barriers and trust issues.
You will synthesize complex findings into executive-ready presentations and work closely with cross-functional teams.
Inallmedia.com is a global technology and design firm focused on building impactful digital solutions through remote, distributed teams across LATAM. They partner with international clients across industries, providing long-term technical expertise, product innovation, and team augmentation.
Lead and evolve a bold, user-centered vision for design and UX across the product portfolio, driving AI-forward strategy.
Build, mentor, and grow a team of senior design leaders, and scale the organization in alignment with company growth.
Own key metrics tying design and AI initiatives to user satisfaction, adoption, and revenue outcomes.
Smartsheet empowers teams to manage work seamlessly and scale solutions, now uniting human teams with AI agents. They have been in business for over 20 years and foster a culture of innovation, collaboration, and impact.
You will lead user research studies across the full lifecycle, from discovery to validation, using qualitative and quantitative methods.
You will conduct usability and accessibility evaluations to ensure digital services are inclusive and effective for diverse users.
You will translate complex research findings into actionable recommendations for product, design, and policy teams.
The company partners with government agencies to deliver user-centered digital services. It is a mission-driven organization with a collaborative culture focused on public-sector impact.
Plan, facilitate, and lead user research activities in key delivery programmes, championing user-centred design.
Work with multidisciplinary teams on complex projects, requiring autonomy and project management skills.
Support team members, define practice, and contribute to new business through proposals and pitches.
NEC Software Solutions develops software that helps dispatch ambulances, support families, keep trains on the move, and more. With over 3,000 employees, they push boundaries in public services and value inclusive, evidence-led design.
Conduct UX research using qualitative and quantitative methods. - Analyze user behaviors and translate findings into actionable recommendations. - Collaborate with multidisciplinary teams to influence product strategy and design.
The partner company is an organization driving digital transformation through human-centered research. It is a consulting firm with a focus on international projects and multidisciplinary teams.
Own the strategy, roadmap, and execution for Twin's AI-powered member experience across app, chat, and voice.
Develop deep member understanding through research and data to deliver personalized health guidance and behavior change.
Define success metrics, balance rapid experimentation with long-term investments, and drive alignment across leadership.
Twin Health empowers people to improve and prevent chronic metabolic diseases like type 2 diabetes using AI Digital Twin technology. Backed by leading venture firms, the company has raised over $100 million and is scaling rapidly, offering a passionate, collaborative culture recognized as a Top Most Loved Workplace.
Lead the planning, design, execution, analysis, and reporting of user research studies across the full research lifecycle.
Translate complex findings into clear, actionable recommendations for product teams, designers, and policymakers.
Work closely with designers, product managers, and engineers to embed research insights into service design decisions.
Fors Marsh is a team of researchers, strategists, and communicators working together to drive lasting change by understanding human behavior. They are a certified B Corporation and a Top Workplace for 7 consecutive years.
Define UX strategy and experience architecture across multiple initiatives to establish cohesive foundations.
Translate ambiguous opportunities into scalable frameworks and reusable UX patterns.
Mentor designers and contribute to the evolution of design practices and AI-native ways of working.
Our partner is a consumer technology company building a large-scale platform for identity, profiles, and community discovery. The company values innovation, collaboration, and remote work, with a focus on AI-native design practices.
Conduct end-to-end UX research to inform product strategy and design decisions.
Build and scale the UX Research practice, enabling designers to run independent studies with clear quality standards.
Collaborate with Product, Analytics, and Marketing teams to connect quantitative and qualitative insights.
Fundraise Up is a global fundraising platform that makes donating to nonprofits fast and accessible, powering tens of millions in donations monthly. The company has a distributed team of 160+ product professionals and a flat, collaborative culture focused on innovation and impact.
Run growth research studies including usability testing, surveys, and experiments.
Partner with the Growth team to validate hypotheses and identify adoption frictions.
Build domain expertise in how users find, try, and adopt Tailscale.
Tailscale makes safe connection effortless by delivering software that securely interconnects people and devices anywhere. Founded in 2019 and fully distributed, it is backed by Accel, CRV, Insight, Heavybit, and Uncork Capital and serves teams of all sizes.
Drive go-to-market strategies for AI-powered research companion capabilities.
Collaborate with technical teams to translate customer needs into product improvements.
Support beta testing programs and define product metrics for post-launch evaluation.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through automated screening and shortlisting. They operate remotely with a small team focused on streamlining recruitment processes using technology.
Conduct user research and design intuitive experiences for the Agentic Service Catalog, transforming complex technology processes into AI-powered solutions.
Create wireframes, prototypes, and scalable design patterns, and build production-ready front-end experiences using React and TypeScript.
Partner cross-functionally with product, engineering, and business teams to deliver user-centered solutions and continuously improve the experience using research and data.
Experian is a global data and technology company that powers opportunities for people and businesses around the world. They have an amazing team of 25,200 people in 32 countries and a people-first, inclusive culture.
Own UX activities from discovery through validated design for AI Forge capabilities, translating complex software-lifecycle activities into usable product experiences.
Design human-AI interactions, create user flows, wireframes, and prototypes, and conduct user research to validate and refine designs.
Partner with product managers and engineers to clarify problems, evaluate feasibility, support implementation, and contribute to the design system.
NetImpact Strategies is a trusted advisor driving digital transformation for the Federal Government, solving complex problems with innovation and agility. With over a decade of experience and recent recognition as a Top Work Place, we foster a dynamic, collaborative culture emphasizing customer success and results.
Lead design across Later's product portfolio, setting design standards, patterns, and processes for cohesive, scalable experiences.
Drive AI-native UX workflows and rapid prototyping, using generative AI to accelerate from idea to validated experience.
Mentor and elevate a team of UX designers, shifting culture from traditional screen-design to an AI-native, builder-first mindset.
Later is an AI-powered influencer marketing platform trusted by major brands like Nike, Wayfair, Unilever, and Southwest Airlines. With a team of over 100 developers, they foster a culture of rigor, accountability, and collaboration without ego.
Own product definition and solution design for platform therapy delivery experiences, including AI-native capabilities like an AI Copilot for documentation and session planning.
Lead continuous discovery with clinicians and school stakeholders, guiding user-centered and data-informed product decisions.
Define and track product success metrics, collaborate cross-functionally, and advocate for the clinician experience.
Presence is a leading provider of teletherapy solutions for children with diverse needs, connecting clinicians to K-12 school districts nationwide. With over 2,000 clinicians and 8 million sessions delivered, the company is remote-first with a focus on collaboration and mission-driven culture.