Conduct outbound and inbound outreach calls when automated workflows fail, assisting patients with onboarding and clinical metric collection.
Manage high-volume inbound queues, process webform exceptions, and execute clinical triage handoffs to RNs and Pharmacists.
Accurately document patient interactions, track engagement metrics, and collaborate cross-functionally to refine operations.
Aledade is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has grown to become the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.
Conduct outbound and inbound calls to schedule in-home annual and comprehensive wellness visits.
Manage confirmation calls, rescheduling, and cancellations to support patient engagement.
Introduce patients to WellBe services, answer questions, and overcome objections to participation.
WellBe is a physician-led, advanced practice clinician driven geriatric care team focused on providing in-home care for frail, elderly Medicare Advantage patients. The company delivers concierge-level medical care and social support across the entire care continuum.
Supervise and coach the Outreach & Engagement team to drive patient enrollment and engagement.
Manage daily outreach operations, technology tools, and compliance with HIPAA and TCPA.
Collaborate with clinical, partner success, and oncology clinics to improve care coordination and outcomes.
Colla Health provides behavioral healthcare to cancer patients as an extension of their medical treatment. The company is a venture-backed startup building a world-class team of clinicians, technologists, and healthcare operations builders passionate about improving patients' quality of life.
Execute 80–100+ daily outreach touchpoints via phone, SMS, and email to connect with members and guide them through intake.
Strategically adapt outreach timing, channels, and messaging to build trust, handle objections, and persuade undecided members.
Own member relationships from first outreach through successful handoff to the Care team, ensuring accurate documentation and HIPAA compliance.
Leap is a fast-growing benefits solutions company pioneering employer specialty pharmacy, reshaping how life-changing therapies are delivered and financed. They partner with numerous Fortune 500 companies and TPAs, with a startup culture focused on impact, innovation, and real value for patients and employers.
Make 8-15 outbound calls per hour to eligible patients using warm leads and cold outreach.
Educate patients on the benefits of RPM and CCM programs and enroll interested patients with verbal consent.
Maintain accurate records, meet productivity goals, and support text/email campaigns as needed.
1bios is a leading provider of Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other virtual care solutions. The company partners with physician practices and health systems to deliver impactful remote care to patients and is building a growing, empathetic team.
Connect with eligible patients through inbound calls, outbound outreach, and AI-assisted tools.
Serve as the main point of contact, coordinating with physicians, PTs, and health coaches.
Maintain organized documentation and use motivational interviewing to support patient engagement.
Protera Health is a fast-growing digital health company reimagining musculoskeletal care. Founded by orthopedic surgeons, we combine technology and personalized human support; our multidisciplinary virtual care team treats patients like family.
Serve as the primary point of contact for members and partner care coordinators, guiding them from first call through post-project completion.
Make high-volume outbound calls to schedule occupational therapy evaluations, confirm appointments, and provide timely project updates.
Handle inbound member support, document interactions in CRM, and respond to health plan partners with clear, professional communication.
Jukebox Health partners with health plans to make homes safer for older adults and high-needs populations using technology and clinical networks. It is a fast-growing healthcare services company founded by experienced entrepreneurs and backed by top VCs.
You perform complex medication reconciliations and identify clinical red flags to prevent ER visits and readmissions.
You deliver high-touch engagement for high-risk patients through post-discharge follow-up and care coordination.
You collaborate with practices and document interventions across multiple EHRs to ensure care gaps are closed.
Aledade PBC is a public benefit corporation that empowers independent primary care by creating value-based contracts. Founded in 2014, we are the largest network of independent primary care in the country, with a remote-first culture that is collaborative and inclusive.
Conduct comprehensive member needs assessments and coordinate care plans, referrals, and follow-up activities with payer care management teams.
Build trusted relationships with members through compassionate, culturally responsive communication and motivational techniques.
Perform outreach by phone, text, and email while maintaining accurate documentation and escalating high-risk concerns when needed.
Mae Health improves maternal health outcomes by helping mothers, babies, and families access compassionate, culturally responsive healthcare and community-based support. The company builds a talent pool of qualified Care Coordinators to support members across Medicaid health plan partnerships, with a culture rooted in solution-oriented, curious, mission-connected, and data-driven values.
Support sales and account management while marketing patient engagement and educational programs to physician offices, specialty provider groups, and hospitals.
Prospect new customers through in-person, email, and phone outreach, and develop strategies to enhance relationships with physician offices in assigned territory.
Use Salesforce daily to record sales activities, submit onboarding cases, and collaborate with internal teams to ensure seamless execution.
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. With the nation's largest network of connected digital devices in 35,000 physician offices, the company empowers better health for over 750 million patient visits each year and was named a 2025 Best Place to Work by Built In.
Conduct outbound calls to Medicare leads and schedule appointments with licensed insurance representatives.
Communicate with seniors in a patient, empathetic manner while documenting questions and concerns.
Maintain accurate lead records in Excel and provide daily reports to support outreach operations.
They are a U.S.-based health insurance agency that connects Medicare clients with licensed representatives through outbound appointment setting. They work with a remote team, emphasizing empathy, organization, and ongoing professional development.
Manage provider data across health plans, including demographics, reimbursement rates, contracts, and key operational information.
Coordinate provider audits, credentialing activities, service and relationship processes, and contract management systems.
Oversee daily priorities for administrative teams and external vendors, using data analysis to improve provider network operations.
This healthcare organization supports provider network operations across health plans. They offer a collaborative, deadline-driven environment with a focus on independent work and analytical skills.
Make 50+ outbound calls per day to prospective patients and caregivers to introduce Daymark's services.
Guide patients through the enrollment process, surfacing goals and concerns to tailor support.
Respond to inbound communications, triage requests, and ensure patients are connected to the right team members.
Daymark Health is a value-based oncology company redefining the cancer care experience through a personalized platform and hybrid care model. The startup is led by pioneers in oncology and backed by major investors, with a mission-driven culture focused on transforming patient outcomes.
Recruit qualified panellists for market research studies through outbound calls, emails, and desk research.
Engage with healthcare professionals to convert them into registered panel members and reactivate inactive members.
Manage recruitment activity efficiently, meet targets, and maintain accurate records while adhering to quality standards.
M3 is a global leader in healthcare technology and research solutions, operating physician websites with over 5.8 million members. With offices worldwide and a culture of innovation, they provide services including market research, medical education, and clinical development.
Provides administrative support to clinical teams including building medical management records and managing authorizations.
Conducts fax and telephonic outreach to members and providers for status updates and engagement.
Supports compliance monitoring and documentation in the medical management system.
Capital Blue Cross is a health insurance provider dedicated to improving the health and well-being of its members and communities. They are recognized as one of the "Best Places to Work in PA" with a culture focused on support, flexibility, and community involvement.
Conduct structured outreach to patients and caregivers throughout the treatment journey, providing program-approved education and support.
Identify barriers to treatment initiation and adherence, develop practical strategies, and escalate clinical or safety concerns as needed.
Accurately document interactions and outcomes while managing an assigned caseload and collaborating with case management teams.
We provide patient support programs that deliver individualized clinical education, treatment-support services, and care coordination to patients and caregivers. Our culture is supportive, dedicated, and teamwork-driven, and we are proud of our relentless focus on improving the lives of the patients we support.
Take inbound calls from patients, providers, and members, handling everything from routine questions to emergent situations.
Support members with insurance needs, including changing primary care physicians, locating urgent care clinics, and getting prescription authorizations.
Provide 24/7 Triage Support and assign priority for a Registered Nurse to deliver health advice.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily to deliver positive healthcare experiences and improve outcomes. For over 30 years, the company has combined clinical expertise with data-driven technology, fostering a collaborative and innovative culture that empowers growth through trust, opportunity, and accountability.
Conduct thorough research on attributed patients to understand healthcare needs and enrollment barriers.
Perform telephonic outreach to caregivers and health professionals to enroll children and ensure onboarding.
Handle inbound calls, develop SSI knowledge, and collaborate with Provider Engagement Specialists.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group providing 24/7 virtual-first and in-home care for children with special health needs. It is a startup with a values-driven culture focused on diversity, equity, and inclusion.
Conduct high-volume outbound telephone outreach to patients to introduce pharmacy services and guide them through enrollment.
Document patient consent and update electronic health records, including preferred pharmacy and electronic prescriptions.
Manage outreach queues, meet call center performance expectations, and uphold HIPAA privacy standards.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. The company fosters an innovative, evolving environment focused on improving patient outcomes and quality of life.
Conduct high-volume outbound telephonic outreach to members post-discharge and coordinate follow-up care.
Complete timely documentation and scheduling across required systems while supporting referrals and authorizations.
Partner with clinical staff to manage member alerts and escalate changes in condition as needed.
Alignment Health is an innovative healthcare company focused on serving seniors and the chronically ill. They are a fast-growing, mission-driven team of passionate and caring people united to transform the lives of seniors.