Build and maintain strong client relationships, acting as the main point of contact for inquiries and escalations.
Facilitate onboarding and offboarding processes for properties, ensuring smooth transitions and training sessions.
Gather client feedback to identify improvements and generate reports on key performance indicators.
Asset Living is a third-party management firm that fosters thriving communities nationwide, managing multifamily, single-family, affordable housing, build-to-rent, active adult, and student housing properties. Founded in 1986, the company has decades of experience and is recognized as one of the nation's Best and Brightest Places to Work with a diverse team and a culture of winning.
Serve as the first point of contact for residents, vendors, and internal teams, providing professional support and organizing service requests.
Coordinate and track service requests from start to finish, schedule appointments, and ensure timely follow-up with internal departments and suppliers.
Maintain accurate records, perform data entry, and support administrative duties while complying with company policies and data privacy standards.
Thrive Communities LLC is a property management partner committed to delivering exceptional results and enhancing resident quality of life. They employ a dedicated support staff and foster a collaborative, inclusive culture focused on cooperation and personal growth.
Respond to support tickets and resolve system issues in a timely manner.
Assist with property management system migration during property onboarding.
Deliver systems training and provide excellent customer service to internal and external stakeholders.
Asset Living is a third-party property management firm that fosters thriving communities nationwide. Founded in 1986, it is a fast-growing company with a diverse team, recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals.
Provide high-level customer service to clients and vendors via phone, chat, and email addressing maintenance, accounting, and general inquiries.
Handle 60-80 calls daily, process voicemails, and create detailed work orders for vendors.
Collaborate with managers to ensure special requests are handled promptly and accurately.
Action Property Management is a premier homeowner's association management company with a legacy spanning four decades. With nearly 900 team members serving over 300 communities, we pride ourselves on integrity, excellence, and care for people.
Lead efforts to optimize on-site accounting, delinquency, and collection duties for multiple communities with 1500-2500 units.
Partner with onsite property management to effectively manage resident accounts and ledgers.
Pursue recovery of delinquent monies and ensure proper handling of evictions and abandoned units.
We are a people-first real estate investment company that values impact and high-performing teams. We are a nationally respected property management team with a culture of expertise and entrepreneurial spirit.
Lead the onboarding of new clients, ensuring a smooth transition onto our platform and solutions.
Serve as the primary point of contact, coordinating with cross-functional teams and establishing strong client rapport.
Continuously improve the onboarding process to enhance the overall client journey.
Cisive provides technology-first background screening and continuous monitoring solutions to help organizations hire with confidence. As a global leader with offices worldwide, the company values integrity, innovation, and teamwork.
Serve as first point of contact for homeowners, handling inquiries and scheduling inspections.
Coordinate project documentation, permits, and CRM records to ensure smooth operations.
Support marketing initiatives including email campaigns, social media, and online reviews.
A fast-growing, family-owned roofing company based in Raleigh, North Carolina, focused on honesty, education, and exceptional customer service. The company is small and family-oriented, seeking a proactive virtual assistant to support operations.
Oversee daily portfolio service operations, monitor vendor performance, and serve as a key point of contact for client inquiries and issue resolution.
Conduct meticulous reconciliation and quality control checks on active assignments to maintain high organizational standards.
Coordinate daily workflows to meet deadlines and ensure strict compliance with client-specific requirements.
OPENLANE builds the world's most advanced digital marketplace for used vehicles, helping customers buy and sell smarter with data-driven insights. The company has about 5,000 employees and maintains a culture of internal promotions, diverse career paths, and meaningful advancement.
Coordinate comprehensive, person-centered care for clients with complex needs, partnering with healthcare providers and social services.
Assess member needs across physical health, mental health, social supports, and more, and oversee development of care plans.
Utilize evidence-based practices like Motivational Interviewing and Trauma-Informed Care to empower clients and promote wellness.
Vynca provides comprehensive care for individuals with complex needs, with a mission to enable more quality days at home. They describe themselves as a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity.
Develop and nurture relationships with clients to ensure successful campaigns.
Be a trusted advisor on our DemandFactor offerings.
Collaborate with internal experts and sales to deliver excellent results.
We are a demand generation company that helps clients achieve successful campaigns through our DemandFactor offerings. Our team is collaborative and tech-savvy, focused on building strong customer relationships.
Build and nurture relationships across your book of accounts, developing deep connections with decision-makers and stakeholders.
Surface expansion opportunities, collaborate with Sales, and own retention targets within your client base.
Stay fluent in ApartmentIQ's full product suite and partner cross-functionally with Product, Support, and Marketing.
ApartmentIQ builds industry-leading martech and data products for the PropTech space, including AI and data SaaS platforms. They are a fully remote team of 100+ across the U.S. with a strict no a**holes policy, focused on high performance and growth.
Serve as the trusted advisor and liaison between clients and internal teams to manage requests and resolve issues.
Provide timely, results-based customer service through phone and Zendesk ticketing, triaging and escalating as needed.
Track key performance indicators like satisfaction, retention, and revenue growth to drive client success.
Enumerate is a software company that provides community association management solutions. They cultivate a collaborative, client-focused culture dedicated to delivering exceptional service.
Support a defined group of clients by carrying out day-to-day responsibilities and coordinating with cross-functional teams.
Build and maintain positive client relationships that reflect Envoy’s commitment to service and provide timely, accurate responses.
Monitor personal and team inboxes, serve as the primary contact for assigned clients, and escalate issues as needed.
Envoy Global is a proven innovator in the global immigration space, combining an industry-leading tech platform with holistic service to streamline and expedite the immigration process. They are a company fostering a culture of service and collaboration, seeking to build strong client relationships.
Supervise daily operations of a regional portfolio to achieve financial and operational goals.
Oversee hiring, training, counseling, and performance reviews of property staff.
Review and audit administrative, accounting, and maintenance areas to ensure compliance with policies.
Highmark Residential is a property management company that focuses on empowering employees and fostering a challenging, fulfilling, and financially rewarding workplace. While company size is not specified, the culture emphasizes continuous professional development, career progression, and regular bonus opportunities.
Guide users through onboarding and adoption to integrate AlphaSense into their workflows.
Drive engagement through warm outreach and live sessions to increase platform usage.
Collaborate with account managers and product teams to improve client experience and share insights.
AlphaSense delivers AI-driven market intelligence and search to empower professionals in decision-making. The company has over 2,000 employees globally, trusted by 6,000+ enterprise customers, and emphasizes a collaborative and innovative culture.
Manage a portfolio of commercial properties in the East Bay, CA, ensuring tenant and owner satisfaction.
Oversee lease terms, CAM estimates, construction management, and accrual accounting.
Collaborate with a high-trust team to solve complex problems and deliver exceptional service.
Windsor Management provides white-glove property management services for commercial properties. They are a rapidly growing, female-founded company recognized as a Great Place to Work, with a collaborative and high-trust culture.
Proactively contact residents to discuss lease renewals and negotiate terms to maximize retention rates.
Respond to resident inquiries via phone, email, and other channels, providing accurate information on lease agreements and community guidelines.
Assist residents with move-out procedures and ensure compliance with renter's insurance requirements.
Extenteam is a dynamic company revolutionizing the short-term vacation rental industry by providing AI-assisted SaaS platform and dedicated team services. They are a small team of 50 core employees, supported by over 400 dedicated team members, with a culture of excellence, collaboration, and data-driven decision-making.
Manage and maintain all aspects of client and agency relationships, ensuring satisfaction and timely issue resolution.
Serve as main point of contact for client inquiries and provide monthly business reviews on trends and SLAs.
Utilize internal and external resources to stay current on industry changes and recommend process improvements.
LoanCare is a leading full-service mortgage loan subservicer serving banks, credit unions, and investors. Backed by Fidelity National Financial, a Fortune 500 company, we offer a culture built on integrity, innovation, and collaboration.
Facilitate the end-to-end transition of active duty service members, guardsmen, reservists, and veterans into civilian careers.
Coordinate with employers to recruit, hire, onboard, and retain transitioning service members.
Support the DOD SkillBridge Program by providing training and internship opportunities.
Five and Fly is a veteran-owned professional services firm that helps service members transition to civilian careers. The company emphasizes intentionality, unconventionality, and longevity in its mission to prevent veteran suicide.
Own customer outcomes by developing deep understanding and creating success plans.
Drive adoption and value through proactive engagement and usage insights.
Manage customer health, orchestrate cross-team experience, and build renewal readiness.
Lone Wolf Technologies is a real estate software company. They foster a culture of accountability, collaboration, and continuous improvement with a customer-first mindset.