Ensure customer satisfaction by providing excellent customer support.
Answer clients requests in a timely and accurate manner.
Monitor the Streem data quality overall to detect potential bugs and issues
Streem is building a SaaS platform to empower the commercial management of renewable energy assets, accelerating the energy transition by enabling asset managers, investors, and operators to extract more value from their renewable portfolios. They are an international team that values an open and flexible work environment.
Provide technical support of YORK product to customers in regard to installation, application, service problems, and performance issues either by phone or on-site.
Support branch personnel in application and technical information of previous, current, and new products.
Supervise, monitor, and fulfill warranty obligations on the UPG product line.
Bosch invents high-quality technologies and services that spark enthusiasm and enrich people’s lives. Their outstanding Bosch teams around the world enable innovation through connected living, mobility, or industry.
Manage multiple incoming streams of support request.
Coordinate with stakeholders to address challenging cases.
Build strong, trusting relationships with customers.
AssetWatch powers manufacturing uptime through condition monitoring. They are a devoted team with world-renowned engineers and business leaders. They are building the future of predictive maintenance. As they enter the next phase of rapid growth, they are seeking people to help lead the journey.
Maintain regulatory compliance and prevent losses to members and credit union.
Perform primary telephone support and assist members and employees through all support channels.
Solve practical problems and deal with a variety of situations exercising flexibility and sound judgment.
STCU is a top-performing credit union that emphasizes serving others and lifelong learning. They value employees who are committed, fun-loving, and want to make a difference in members’ lives, with core values including joyfulness, generosity, and belonging.
Have phone conversations with prospective and current customers to answer questions, set appointments, and schedule service visits
Support technicians by ensuring jobs are properly scheduled and customer information is accurate
Deliver a high level of customer service while representing the Stephen K. Denny brand
Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. At Zephyr, they move with purpose—bold in their pursuit of excellence, grounded in transparency, and unified by their commitment to customers, teams, and community.
Support the Manager of Training in designing and maintaining onboarding and continuing education programs.
Build training content such as documenting SOPs, video walkthroughs, playbooks, and e-learning modules.
Serve as a second line resource by responding to inquiries via phone and email.
HDM Capital, founded in 2017, is a leader in solar finance, built by experienced professionals with deep expertise in solar sales and renewable energy lending. They aim to provide homeowners and EPC partners with the most seamless, affordable path to solar adoption, blending excellent customer service with reliable financing solutions.
Lead the daily work of a 10+ member Support Technician team to deliver strong productivity, quality, and customer experience results.
Improve customer outcomes and team effectiveness by setting clear technician‑level goals and communicating insights.
Build a resilient, high‑performing support organization by recruiting, developing, and retaining talent while growing future support leaders.
Applied Systems is transforming the insurance industry with innovative software and services. They have 40+ years of experience and a culture built on values that make them indispensable to each other.
Procure inventory based on sales forecasts and historical data.
Manage inventory health to ensure proper turns and avoid obsolescence.
Support local branches on submitted inventory requests for Solar.
Rexel USA is a large distributor of electrical products, data communication, and related supplies. They operate their electrical distribution business through eight Regions with over 460 warehouse storefront locations throughout the U.S.
Manage transaction lifecycle from quote to cash and coordinate internal support team resources to ensure customer satisfaction
Review, manage, and maintain pipeline and forecast with assigned Client Directors.
Work with assigned customers to address questions/issues and provide timely solutions
AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery, helping enterprises deliver on the promise of digital transformation. They prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard.
Lead, hire, and develop a high-performing global Customer Engineering & Support (CES) Operations team.
Design and implement learning programs to ensure technical proficiency, AI adoption, industry knowledge, and professional development.
Manage technical documentation, knowledge programs, and internal/external content to improve support efficiency and self-service capabilities.
Jobgether is a platform connecting job seekers with employers through an AI-powered matching process. They aim to ensure applications are reviewed quickly and fairly, identifying top candidates for hiring companies.
Review, identify and analyze root cause for all escalated service requests; continuously improve based on analysis within delivery teams.
Focus on developing proactive solutions to avoid common issues within escalation process.
Own escalated cases received from various channels including: complaint review requests received from the customer, live HAC escalations, and negative NPS survey responses.
Transcarent is a health and care company bringing medical, pharmacy, and point solutions together. They empower health consumers with choice and higher-quality care and lower costs for 21 million members across more than 1,700 employers and health plans.
Own trader interactions from start to resolution through all of our support channels which include; live chat, phone calls, and Discord.
Use technical ability to master trading platforms, internal tools, and proprietary systems.
Skillfully troubleshoot incoming inquiries, determining severity, and escalating to the appropriate team when necessary.
Topstep is an engaging working environment which ranges from fully remote to hybrid. They foster a culture of collaboration with cameras on during meetings and a robust Slack environment for communication.
Review, evaluate, approve, and implement new client Service Contract requests.
Respond to, investigate, and resolve customer issues on the eCommerce Website or Learning Management Systems.
Communicate with internal teams and external LMS providers to address and resolve issues impacting course delivery and system changes.
Colibri Group provides professional education for various industries. They value love, joy, boldness, teamwork, and curiosity, fostering a positive and inclusive work environment for their employees.
Guide new customers through the onboarding process.
Deliver engaging training sessions to clients.
Serve as the point of contact for customer inquiries.
Enerex is a leading software platform for the retail energy industry, connecting brokers, suppliers, and market participants through a unified data and workflow system. By centralizing how energy transactions are managed, Enerex enables faster deals, greater accuracy, and scalable growth across the energy ecosystem.
Support system updates and data migration initiatives tied to Lillio’s Payments platform.
Work directly with customers to guide them through merchant applications and answer questions.
Supporting customers with troubleshooting technical support issues via chat, email and phone.
Lillio (formerly HiMama) is a mission-driven business focused on empowering early childhood educators through innovative tools. They are a Series B, private-equity backed company recognized as an industry leader in EdTech.
Prioritize MagicPak growth in New Construction sales and growing market share through Residential Systems.
Onboard new Regional Developers and managing targeted Independent Specification Agencies at a local level.
Maintain a strong understanding of the HVAC and Multifamily industries, including emerging trends and regulations.
Lennox provides residential and commercial customers with industry-leading climate-control solutions, driven by 130 years of legacy. It is a global community that values each team member’s contributions and offers a supportive environment for career development.
Support operational aspects necessary for a health benefits offering including onboarding, offboarding, reporting, contribution adjustments and more.
Responsible for ensuring data provided by our customers is entered correctly and on time in our system to ensure we withhold and report accurately.
Provide reports to customers and third party benefits providers
Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. They are a growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more.
Provide timely, high-quality support to MoonPay customers and partners across multiple channels.
Investigate customer issues, identify root causes, and resolve problems while ensuring a smooth customer experience.
Collaborate with internal teams to resolve escalations and operational issues impacting customers.
MoonPay is a unified payments platform for digital currency, making it easy to buy, sell, swap, and pay in digital currencies. They are trusted by over 30 million customers and over 500 ecosystem partners, with a focus on collaboration and building secure, scalable solutions.
Own the execution and coordination of internal programs that support the global Solutions team.
Build and maintain a centralized knowledge hub of scalable assets and documentation.
Partner with stakeholders to operationalize the Voice of Customer intake and prioritization process.
Vanta helps businesses earn and prove trust by providing a platform to monitor and verify security continuously. They have a kind and talented team; while some have prior security experience, many have been successful at Vanta without it.