Provide expert-level remote support for production and demo trading exchange environments to ensure system availability and stability.
Triage, troubleshoot, and drive resolution of production incidents, contributing to root cause analysis and post-incident reviews.
Assist with version upgrades, deployments, and release validation in coordination with Development and QA teams.
Crypto.com is the world's fastest growing global cryptocurrency platform, founded in 2016. It serves over 150 million customers and is committed to accelerating cryptocurrency adoption through innovation.
Interact with customers to identify and resolve technical issues efficiently.
Act as Queue Manager during weekend shifts, triaging and handling support cases.
Collaborate with Engineering and cross-functional teams to ensure best practices and compliance.
Ping Identity provides an intelligent cloud identity platform that enables secure and seamless digital experiences for users. We serve more than half of the Fortune 100, have a global team, and foster a culture of digital freedom and respect for individuality.
Design, build, and scale backend services and APIs for Flex's core financial infrastructure, including payments and ledger systems.
Drive end-to-end delivery of high-impact initiatives from requirements to operational excellence.
Partner with cross-functional teams including Product, Finance, Risk, and Compliance to build scalable, compliant payment experiences.
Flex is a growth-stage FinTech company creating a better rent payment experience by allowing users to pay rent on a schedule that fits their budget. The company has a global team across the US, Australia, Canada, and South America, and fosters an inclusive culture with a focus on deliberate growth.
Provides front-line technical support for high-visibility partners 24/7/365, ensuring issue intake, triage, and resolution.
Documents and prioritizes incoming issues, follows escalation procedures, and collaborates with Technology, Client Services, and Partner Integration teams.
Maintains operational continuity and meets contractual SLAs while delivering exceptional partner support experience.
U.S. Bank is a financial institution that helps customers and businesses make better financial decisions and supports community growth. It fosters a culture where each person's unique potential is valued and encouraged.
Design, develop, and scale backend systems powering payment, billing, and identity integrations.
Collaborate with product, design, and engineering peers to solve user problems around rent payment.
Own the full lifecycle of APIs from scoping to production rollout with minimal oversight.
Flex is a growth-stage FinTech company that creates the best rent payment experience, enabling users to pay rent on a schedule that fits their budget. They have strong investor backing and a growing user base, with a focus on building an inclusive culture.
Troubleshoot and resolve complex technical issues for customers, using debugging, networking, and system administration skills.
Own and drive customer technical support experience, collaborating across teams and escalating when necessary.
Design and implement automation solutions to scale support offerings, while participating in on-call rotation for after-hours coverage.
Wiz is redefining security for the AI era by connecting code, cloud, and runtime into a single shared context, trusted by over 65% of the Fortune 100. As one of the fastest-growing startups, now powered by Google, we offer a culture that values world-class talent and creative freedom, with a global team scanning over 230 billion files daily.
Provide technical leadership across banking-focused engineering initiatives to deliver secure, scalable financial solutions.
Drive architectural decisions and infrastructure improvements to enhance system reliability and performance.
Mentor and coach engineers while promoting an AI-first engineering mindset and operational excellence.
Cash App is a financial services platform that enables customers to manage and move money. It is part of Block, a large global technology company with a culture of innovation, inclusion, and collaboration.
Provide technical support and troubleshooting for AppXite customers, investigating and resolving platform-related issues.
Work with Microsoft Cloud technologies, documenting technical work and collaborating with internal teams to ensure high service quality.
Empower customers to self-solve and gain more value from Microsoft products, maintaining a proactive approach to satisfaction.
AppXite is a product software development company based in Riga, Latvia, providing an Ecosystem Marketplace & Subscription Billing Platform for distributors, sellers, and vendors. With years of experience in SaaS and partnerships with global vendors like Microsoft and IBM, the company fosters a collaborative, multicultural remote team focused on technical excellence and mutual support.
Develop highly scalable and reliable data systems on AWS cloud platform for data-centric products.
Collaborate with Data Science teams to incorporate Machine Learning algorithms using Python and data engineering tools.
Lead and mentor team members, contribute to Agile cycles, and ensure timely delivery of documented software.
Experian is a global data and technology company that powers opportunities for people and businesses worldwide. With 22,500 employees across 32 countries, they foster a culture of innovation and data-driven solutions.
Write high-quality, maintainable code and champion strong engineering principles within the team.
Design and develop microservices within a cloud-native, distributed architecture.
Analyze, debug, and resolve production issues and proactively engage in technical design discussions.
Prove provides phone-centric identity tokenization and passive cryptographic authentication solutions for businesses. With over 1,000 enterprise customers, they foster a culture of teamwork and self-starters in a fast-paced environment.
Design and scale backend services powering Flex's core financial infrastructure, including payments, billing, and ledger systems.
Lead architecture of highly available, fault-tolerant financial platforms processing millions in transactions.
Partner with Product, Finance, Risk, Compliance, and Engineering teams to deliver scalable payment experiences.
Flex is a growth-stage FinTech company that creates the best rent payment experience, enabling users to pay rent on a flexible schedule. With unprecedented investor support and an enthusiastic user base, Flex fosters an inclusive culture with a diverse team across the US, Australia, Canada, and South America.
You will deliver ongoing technical configuration, enhancement, and optimization work across client environments.
You will apply deep platform expertise to implement enhancements and resolve complex configuration issues.
You will collaborate with Client Success and Product teams to translate technical needs into practical solutions.
Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. The company is an equal opportunity employer with a focus on client success and diversity.
Design, develop, and maintain high-performance web platforms using Java, ReactJS, and NodeJS.
Collaborate with cross-functional teams in an Agile environment to drive technical decisions and project success.
Mentor and coach team members while continuously improving processes and technology.
SmartAsset is an online financial information platform helping consumers make smart financial decisions. The company reaches over 59 million monthly users, has been recognized on Inc. 5000 and Deloitte Fast 500, and fosters a collaborative, remote-first culture.
Investigate and resolve technical issues, implement configuration changes, and respond to monitoring alerts while ensuring SLAs are met.
Collaborate with Customer Success, Engineering, and Product teams to efficiently resolve issues and improve customer outcomes.
Use SQL queries, log analysis, and scripting tools to support incident response and provide high-quality support to Credit Union partners.
Clutch is a vertical SaaS company backed by Andreessen Horowitz, focused on transforming credit unions into FinTech lenders. The company has a growing Support Engineering team of over 8 engineers, with a culture of collaboration, transparency, and integrity.
Own bank systems end-to-end, including infrastructure, data platform, and vendor integrations.
Leverage AI tools as a force multiplier for code, design, and operations.
Partner with compliance and risk to build examiner-ready systems and documentation.
Affirm is reinventing credit to make it more honest and friendly, giving consumers flexibility to buy now and pay later without hidden fees. It is a remote-first public company with a strong engineering culture and a focus on employee wellbeing.
Write clean code to develop functional web applications using object-oriented design and design patterns.
Troubleshoot and debug applications, and develop testing and automation frameworks.
Collaborate within an agile framework with a problem-solving attitude.
Alkami is a digital sales and service platform provider for U.S. banks and credit unions, integrating onboarding, digital banking, and data and marketing. Founded in 2009, it has been recognized as a Best Place to Work and is building a culture of growth and excellence.
Investigate, analyze, and resolve complex application and infrastructure issues using structured troubleshooting.
Implement and monitor system health checks to proactively identify risks and minimize service disruptions.
Drive continuous improvement initiatives focused on application monitoring, reporting, automation, and technical support processes.
The company provides high-availability cloud services supporting business-critical applications. It operates with global teams and emphasizes operational excellence and resilience.
Provide advanced technical support by diagnosing, troubleshooting, and resolving complex customer incidents.
Collaborate cross-functionally with Product, Engineering, and Support to design and implement enhancements and defect fixes.
Lead technical decision-making, mentor junior developers, and participate in on-call production support.
We make it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024 and our platform is used in over 20 countries.
Manage partner integrations and ensure production readiness through configuration and testing.
Investigate transaction failures using logs and monitoring tools to determine root causes.
Provide L2/L3 technical support and collaborate with cross-functional teams to improve reliability.
The partner company specializes in fintech integration and support services. It is an agile, international team focused on transparency and innovation.