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India

  • Own the launch and scaling of a technology-enabled service operation, turning business vision into an executable roadmap.
  • Lead multi-location operations, ensuring consistent service quality, customer outcomes, and operational efficiency.
  • Drive digital conversion, retention, and contribution margins while building scalable systems and developing managers.

Operations Management Business Development Leadership Analytics AI Tools

20 jobs similar to Director of Operations & Service Growth

Jobs ranked by similarity.

$130,000–$150,000/yr
US

  • Own daily operations across HR, finance, and administrative functions as the right hand to the VP of Operations.
  • Drive priority projects end to end, from scope definition to execution and reporting, with minimal oversight.
  • Automate repetitive work using AI tools, scripts, or no-code platforms to change how the team works.

OuterSignal builds the customer intelligence layer for commerce, showing brands the other 95% of who their customers are. It is a small, high-performing team defining a new category, backed by world-class investors.

India

  • Act as a strategic thought partner to the India General Manager, driving growth initiatives and operational efficiency.
  • Own critical growth initiatives from concept to execution, working across functions like Legal, Marketing, and Product.
  • Analyze market signals and monitor KPIs to identify opportunities and risks for the India business.

The company is a fast-moving AI business. It fosters a high-trust, high-impact environment with significant ownership and autonomy.

India Unlimited PTO

  • Lead and develop a team of Business Travel Consultants to deliver exceptional service to corporate customers.
  • Oversee daily operational performance, including SLAs, service quality, and process improvements.
  • Build strong relationships with customer Travel Managers and resolve escalations to ensure high-quality outcomes.

The partner company is a travel management firm serving corporate clients. It fosters a high-performance, customer-centric culture with a growing team.

Unlimited PTO

  • Own team utilization, capacity planning, and billability, maintaining the resource model and automating routine reporting.
  • Design and own the delivery operating system, including SOPs, handoffs, onboarding, and AI workflow automation.
  • Drive AI and automation adoption across operations, identifying manual bottlenecks and deploying systems to eliminate them.

Omniscient is an organic growth agency that builds revenue-focused organic growth systems for B2B software companies. They are a lean, agile, and experimental 30-person bootstrapped, profitable team that thrives on R&D and innovation.

US

  • Partner with Technical Success leaders to manage business operations cadences and track priorities.
  • Develop and maintain KPIs, dashboards, and performance reports that translate data into actionable insights.
  • Identify and implement AI and automation opportunities to improve operational workflows and scalability.

Jobgether is a job platform that uses AI-powered matching to connect candidates with employers. The company fosters an inclusive workplace focused on collaboration, belonging, accountability, and equal opportunity.

United States Unlimited PTO

  • Lead new business opportunities from 0-to-1 and 1-to-100, driving end-to-end strategy and operational execution.
  • Work cross-functionally with R&D, product, finance, marketing, and business development teams to scale ideas.
  • Identify and solve the highest-leverage problems to grow DoorDash into new frontiers.

DoorDash is a technology and logistics company that enables local economies by providing door-to-door delivery and expanding into any and all goods. They are a growing company committed to empowering a diverse and inclusive community, offering comprehensive benefits to support employee well-being.

$170,000–$250,000/yr
US Unlimited PTO 16w maternity 16w paternity

  • Invent the future of local commerce by owning new business opportunities from 0-to-1 and 1-to-100.
  • Drive 'visible from space' impact that takes DoorDash's in-store business to new heights.
  • Operate as a hands-on owner, leveraging AI as a force multiplier and partnering with cross-functional teams.

DoorDash is a technology and logistics company that empowers local economies by enabling delivery from local merchants. The company is rapidly growing and values an ownership mentality, offering comprehensive benefits and a commitment to diversity and inclusion.

US Unlimited PTO

  • Own utilization, capacity planning, workforce planning, and people operations for a professional services organization.
  • Design and implement AI-powered workflows and automation to eliminate repetitive work and improve decision-making.
  • Lead a small operations team and partner with senior leadership to build scalable systems and processes.

The partner company is a fast-growing professional services organization that helps clients scale efficiently. It is a lean, profitable, and experimental remote team with a culture of ownership and autonomy.

$202,151–$283,320/yr
US Unlimited PTO

  • Drive high-priority strategic initiatives for operations, from ambiguity to execution and measurable impact.
  • Build the feedback engine that turns 200,000+ monthly customer and partner contacts into structured signals.
  • Lead AI and automation adoption across operations, evaluating tools and driving business cases.

ezCater is the leading food tech platform for workplaces, connecting businesses with over 125,000 restaurants. The company manages millions of orders yearly, with a culture of innovation and work/life harmony.

$1,786–$1,786/mo
Philippines

  • You become the right hand to an executive, owning the operational machinery of the business.
  • You drive business intelligence, project management, technology management, and AI implementation.
  • You take full ownership of outcomes, from identifying gaps to executing fixes, with no direct reports.

MultiplyMii is a premium offshore talent brand that sources exceptional Filipino professionals for businesses worldwide. The company has operated for six years, placing employees as permanent team members with a focus on high-caliber outcomes and a selective training program.

India

  • Acts as embedded RevOps partner to Support leadership, owning forecasting, financial models, and quarterly planning.
  • Builds frameworks connecting Support activity to revenue outcomes like retention and lifetime value.
  • Owns KPI frameworks, cost models, and analytics for Support performance across tiers and channels.

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence. With over 2000 team members across 15+ countries, they operate in a global, remote-first environment rooted in creativity and collaboration.

$119,000–$180,000/yr
US

  • Own the annual operating plan and operating cadence for the Support organization, building capacity, headcount, and cost models.
  • Drive executive business review cadences, turning operational metrics into clear narratives for leadership decision-making.
  • Partner with Support leaders on operational programs, leveraging AI tools to accelerate analysis, modeling, and reporting.

Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights and improved safety, efficiency, and sustainability. As a recently public company with a culture of rapid career development, they support a high-caliber team focused on digitally transforming industries that represent over 40% of global GDP.

$400,000–$650,000/yr
North America

  • Own the internal operating system behind Wonderly's sales, customer success, and AI deployment, driving operational excellence. - Build tooling, systems, and data brain for the full customer lifecycle: onboarding, success, and revenue share collection. - Manage a team of engineers, vibecode solutions, and take ownership of high-leverage operational problems.

Wonderly is an end-to-end verticalized AI-native OS for home services businesses, replacing multiple legacy applications with a unified system. The company has 70 hardcore A-players, raised over $50M from top-tier investors, and generates $20M in free cashflow from another product line, fueling a fast-paced, outcome-driven culture.

US

  • Manage cross-functional operational initiatives across departments.
  • Coordinate strategic projects for company leadership.
  • Develop and improve internal processes and operational vendors.

Waylin is a rapidly growing Office of the CFO firm serving private equity-backed businesses. They partner with private equity firms and executive leadership teams to deliver hands-on finance, accounting, FP&A, AI, and technology solutions.

US

  • Own and solve ambiguous, high-stakes problems across strategy, operations, client delivery, and organizational priorities.
  • Partner with senior leadership on strategic initiatives, fundraising, business development, and AI transformation projects.
  • Drive hands-on execution, including data initiatives, client projects, and AI-powered productivity enhancements, with significant autonomy.

The company is a high-growth organization focused on AI transformation, entrepreneurship, and investment, operating within a venture studio environment. It values autonomy, ownership, and a low-ego, high-accountability culture, offering direct exposure to senior leadership and strategic decision-making.

$204,000–$240,000/yr
US Unlimited PTO

  • Step into critical ownership gaps and build the operating model for major initiatives.
  • Drive business outcomes by harnessing AI and emerging technology to solve healthcare problems.
  • Lead through ambiguity, stabilize underbuilt areas, and prepare for long-term handoff.

Clover is reinventing health insurance by combining data with human empathy to keep members healthier. They are a mission-driven team with diverse expertise, working to solve the most complicated problem in healthcare.

Global

  • Own end-to-end performance of your division, driving first response time, first contact resolution, and backlog health.
  • Coach and develop Managers into a strong, independent second line of leadership.
  • Serve as the operational partner for Quality, Automation, and WFM teams, ensuring new tools and programs work for frontline agents.

Eneba is building an open, safe, and sustainable marketplace for gamers, supporting close to 20 million active users. They focus on trust, safety, and market accessibility while scaling and diversifying their portfolio.

US

  • Lead operational transformation for Global Support, driving AI-enabled workflows, analytics, and automation to scale customer operations.
  • Own support intelligence, escalation governance, and operational readiness, partnering with Product, Engineering, and CX teams.
  • Build future-state support operating model through telemetry, systems optimization, and cross-functional alignment.

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. As a global leader in critical communications, it fosters a culture focused on protecting people and communities during critical moments.

Global

  • Lead high-ownership transformation engagements from diagnosis through implementation and measurable outcomes.
  • Diagnose complex organizational challenges across people, processes, technology, and management systems.
  • Shape client engagements, drive commercial growth, and apply AI and automation to improve business performance.

The partner consultancy helps organizations solve complex operational and strategic challenges by redesigning structures, processes, and technology enablement. It emphasizes senior ownership, evidence-based decisions, and remote-flexible growth.

$170,000–$205,000/yr
Global Unlimited PTO

  • Design and continuously improve leadership operating systems, including planning cadences and decision-making frameworks.
  • Own quarterly and annual planning processes to align priorities and resources across teams.
  • Drive execution of high-priority cross-functional initiatives by improving accountability and coordination.

The company is a fast-growing organization focused on improving operational excellence and strategic planning. It operates in a remote-first environment with a collaborative culture centered on innovation, autonomy, and continuous improvement.