Source Job

US

  • Partner with Technical Success leaders to manage business operations cadences and track priorities.
  • Develop and maintain KPIs, dashboards, and performance reports that translate data into actionable insights.
  • Identify and implement AI and automation opportunities to improve operational workflows and scalability.

Business Operations Project Management KPI Development Data Analysis AI Tools

20 jobs similar to Business Operations Manager, Customer Success

Jobs ranked by similarity.

US

  • Manage cross-functional operational initiatives across departments.
  • Coordinate strategic projects for company leadership.
  • Develop and improve internal processes and operational vendors.

Waylin is a rapidly growing Office of the CFO firm serving private equity-backed businesses. They partner with private equity firms and executive leadership teams to deliver hands-on finance, accounting, FP&A, AI, and technology solutions.

US

  • Partner with Technical Support leadership to develop strategic narratives and executive presentations that communicate business performance and operational outcomes.
  • Build and maintain reporting frameworks for core metrics, synthesize data into actionable insights for senior leadership.
  • Drive cross-functional collaboration across teams to align on priorities and execute key initiatives, while leveraging AI tools for efficiency.

Samsara is the pioneer of the Connected Operations Cloud, enabling organizations to harness IoT data to improve safety, efficiency, and sustainability. As a recently public company, they foster a high-growth environment with a culture of rapid career development and innovation.

Global

  • Lead cross-functional operational projects and implement AI-powered systems to enhance organizational efficiency.
  • Analyze workflows to identify inefficiencies, develop SOPs, and introduce scalable procedures.
  • Manage project management platforms like ClickUp, build dashboards, and ensure teams stay aligned on priorities.

This client is a growth marketing agency helping consumer brands scale through performance marketing and data-driven strategies. They combine strategic thinking with execution excellence, leveraging AI-powered workflows to improve internal operations.

Global

  • Own the full post-sale journey for AI agents deployed at credit unions, from implementation to ongoing performance management.
  • Design agent behavior with customers including conversation design, escalation rules, and negotiation boundaries.
  • Build the operating infrastructure, playbooks, and team for scaling the AI agent deployment function.

Clutch is a vertical SaaS company that builds AI agents for credit unions, starting with a collections agent. Backed by Andreessen Horowitz, the company operates with a direct, evidence-driven culture in a small, fast-moving team.

$150,000–$200,000/yr
US Unlimited PTO

  • Lead the development of business operations and performance management systems.
  • Partner with senior leadership to improve forecasting, resource planning, and profitability.
  • Establish KPIs, dashboards, and operating rhythms to drive accountability and growth.

PSG is a pharmacy intelligence company that helps clients navigate drug management challenges, saving billions annually through technology and advocacy. They are part of EPIC, which has over 4,000 employees nationwide and fosters a collaborative, inclusive culture.

$24,000–$24,000/yr
US 3w PTO

  • Own the recurring operational and administrative work that keeps programs running, from data processing to reporting.
  • Document, refine, and automate processes to create the foundation for AI-driven efficiency.
  • Ensure high-quality student-facing materials and handle cross-team operational support with speed and accuracy.

We inspire character and integrity in the finance leaders of tomorrow through leadership development, mentorship, and support from purpose-driven executives. We are a close-knit, high-performing, mission-driven team that has impacted thousands of students since 2019 and is growing rapidly.

$170,000–$205,000/yr
Global Unlimited PTO

  • Design and continuously improve leadership operating systems, including planning cadences and decision-making frameworks.
  • Own quarterly and annual planning processes to align priorities and resources across teams.
  • Drive execution of high-priority cross-functional initiatives by improving accountability and coordination.

The company is a fast-growing organization focused on improving operational excellence and strategic planning. It operates in a remote-first environment with a collaborative culture centered on innovation, autonomy, and continuous improvement.

US 4w PTO

  • Own and optimize People Team operational workflows across the employee lifecycle.
  • Design, build, and maintain automations and integrations across HR tools.
  • Monitor data quality and operational controls, ensuring employee data integrity.

Bloomerang provides a giving platform that helps nonprofits raise more, recruit more, and retain more. They are a mission-driven company with a culture built on core values of Simplify, Care, and Act, and they pride themselves on having innovative employees.

  • Lead and manage complex operational projects from conception to completion, ensuring timely delivery and measurable impact.
  • Analyze existing business processes, identify inefficiencies, and design and implement solutions for optimization and automation.
  • Collaborate closely with senior leadership across departments to align operational strategies with business objectives.

Instructure creates intuitive products that simplify learning and personal development. They foster a culture of inclusivity, support, and meaningful connection, giving smart, creative, passionate people opportunities to create awesome.

US 4w PTO

  • Oversee end-to-end program operations for multiple complex initiatives, from planning and logistics to data analysis and insight synthesis.
  • Design smarter systems and embed AI-enabled workflows to reduce operational burden and enable consistent excellence across the organization.
  • Build trust-based partnerships with senior leaders by anticipating needs, clarifying expectations, and proactively resolving issues.

Leading Educators partners with school systems to improve teaching and student success through instructional excellence and systemic solutions. It is a national nonprofit that values collaboration, continuous learning, and equity, with a culture that fosters individual strengths and innovation.

US

  • Manage day-to-day operational execution for a portfolio of partner relationships, including configurations, integrations, billing, and reporting.
  • Lead implementations and operational initiatives for new and existing partners, coordinating internal resources to meet timelines.
  • Analyze operational data, synthesize findings, and communicate recommendations to internal and external stakeholders.

Our partner is a fast-growing healthcare technology company. They offer a remote-first work environment and are committed to making a meaningful impact on healthcare.

US

  • Build and maintain workforce analytics covering headcount, attrition, compensation, and engagement, using AI/ML tools to surface patterns.
  • Research and benchmark AI tools for HR and customer operations, delivering cost/benefit comparisons for leadership.
  • Track performance across people and customer operations functions, produce executive-ready materials, and coordinate across functions.

Point Wild helps customers monitor, manage, and protect against identity and personal information risks in a digital world. Backed by WndrCo, Warburg Pincus and General Catalyst, the company is dedicated to creating a comprehensive portfolio of cybersecurity solutions.

US

  • Analyze business performance trends and key metrics to identify drivers, risks, and opportunities.
  • Lead and support the development of new processes, gather requirements, and drive project execution.
  • Coordinate data collection, reporting, and issue resolution to ensure timely and accurate deliverables.

Del Oro Consulting is a consulting firm that partners with clients to deliver business insights and operational improvements. The company fosters a collaborative culture and offers ongoing contract opportunities.

US Unlimited PTO

  • Design and implement scalable operational processes across sales, marketing, customer success, and clinical teams.
  • Build and optimize commercial playbooks, CRM workflows, and reporting to drive business growth and efficiency.
  • Lead cross-functional strategic projects and executive presentations to support organizational expansion and market leadership.

They are a rapidly growing healthcare technology organization focused on improving patient outcomes through scalable technology solutions. The company culture is collaborative, mission-driven, and emphasizes innovation, learning, and professional growth.

Global

  • Own end-to-end performance of your division, driving first response time, first contact resolution, and backlog health.
  • Coach and develop Managers into a strong, independent second line of leadership.
  • Serve as the operational partner for Quality, Automation, and WFM teams, ensuring new tools and programs work for frontline agents.

Eneba is building an open, safe, and sustainable marketplace for gamers, supporting close to 20 million active users. They focus on trust, safety, and market accessibility while scaling and diversifying their portfolio.

US

  • Own end-to-end project management for major division initiatives from planning through execution.
  • Analyze CRM and operational data to identify trends, performance gaps, and build solutions.
  • Drive cross-functional coordination across all five Success functions and ensure initiatives reach completion.

OpenEd is opening the world to every learner, serving over 100,000 students and growing rapidly. They have a culture-driven environment with an eNPS in the top 0.1% of tech companies.

BizOps Lead

Crux
$150,000–$200,000/yr
North America 4w PTO 16w maternity 12w paternity

  • Design and deploy automation-driven systems that support structured product workflows and eliminate friction.
  • Eliminate manual work by identifying high-leverage repetitive tasks and designing scalable automation.
  • Own cross-functional service delivery infrastructure across GTM tools.

Crux is a capital markets platform that transforms how clean energy and manufacturing projects are financed in the U.S. With a team of 120+ experts and backing from top investors, it fosters a high-growth, ownership-driven culture.

Europe 6w PTO

  • Drive operational projects from idea to implementation, including planning, stakeholder management, delivery and post-project reviews.
  • Identify inefficient workflows and redesign them using AI, automation and smarter processes to create measurable business impact.
  • Build and implement automation solutions that reduce manual work and help teams work more efficiently.

Yazio is a leading nutrition app company that helps people transform their health through healthy eating. With millions of users worldwide and a remote-first culture, they value efficiency, balance, and innovation in a diverse international team.

$154,000–$265,000/yr
US

  • Serve as a trusted operational partner to senior Product and GTM Marketing leadership, turning priorities into clear plans and measurable outcomes.
  • Lead strategic initiatives, manage budgets, and establish knowledge-management structures to improve team visibility and execution.
  • Identify opportunities to apply AI and innovative methodologies to increase efficiency and scale team capabilities across a distributed organization.

Jobgether uses AI-powered matching to connect candidates with hiring companies. They operate a distributed, collaborative environment focused on innovation and professional growth.

US Unlimited PTO

  • Lead the scaling of BVA operations, translating business priorities into scalable processes and workflows.
  • Drive operational excellence through performance metrics, quality assurance, and data-driven improvements.
  • Partner with AI Engineering to automate workflows and improve customer experience.

Prompt Therapy Solutions is a therapy services company that focuses on operational excellence and AI-driven automation. They value a remote/hybrid work environment and offer a supportive culture with potential equity and wellness benefits.