Own the internal operating system behind Wonderly's sales, customer success, and AI deployment, driving operational excellence. - Build tooling, systems, and data brain for the full customer lifecycle: onboarding, success, and revenue share collection. - Manage a team of engineers, vibecode solutions, and take ownership of high-leverage operational problems.
Lead and develop a team of AI Engineers to design and deploy AI-powered solutions for operations teams.
Own the AI for Operations portfolio, including roadmap planning, prioritization, and stakeholder alignment.
Drive the design and deployment of agentic AI solutions, copilots, workflow automation, and predictive analytics.
ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Lead AI workflow discovery across R&D and business functions.
Design and build prioritized AI workflows using approved platforms.
Own assigned workflows end-to-end including maintenance and optimization.
Spreedly is an open payments platform that enables businesses to connect to any payment gateway through a single API. The company fosters a culture of transparency, collaboration, and self-driven leadership, with a diverse team.
Invent the future of local commerce by owning new business opportunities from 0-to-1 and 1-to-100.
Drive 'visible from space' impact that takes DoorDash's in-store business to new heights.
Operate as a hands-on owner, leveraging AI as a force multiplier and partnering with cross-functional teams.
DoorDash is a technology and logistics company that empowers local economies by enabling delivery from local merchants. The company is rapidly growing and values an ownership mentality, offering comprehensive benefits and a commitment to diversity and inclusion.
Own the tech stack and teams that run operations at Brightwheel.
Lead and redesign technical systems architecture and admin teams for an AI-first world.
Drive AI-native transformation across functions, with hands-on build where appropriate.
Brightwheel is an early education platform trusted by millions of educators and families. It is a three-time Cloud 100 company backed by top investors, with a distributed team across the US and internationally.
Own Customer Analytics and drive the analytics, engagement, and AI integration strategy for Customer Success and Customer Support.
Strategize across the customer lifecycle and work directly with the SVP of CS on the customer engagement model and org structure.
Build and ship AI-powered tools like churn risk scoring and automated retention playbooks that change how CSMs and Support operate.
Owner is an AI-native system that helps local business owners succeed, starting with restaurants. The company is remote-first, global, with a team of low hundreds and top talent from companies like Shopify and DoorDash.
Build and iterate operational systems using AI agents to scale business functions like pricing, reporting, planning, and vendor management.
Hold an absurdly high bar for operational excellence by reviewing dashboards and ensuring accountability across people and AI agents.
Own the entire operational machine including data, analytics, PMO, talent systems, and performance management at scale.
ClickUp is building the first converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. With over 3,000 internal AI agents and a $4B valuation, they are an AI-native company where every team member leverages AI daily.
Lead the strategy and evolution of Whisk's Customer Operations function, including tiered support, incident management, and automation.
Ensure operational readiness for new products and build trusted partnerships with Samsung and external platform partners.
Drive Voice of Customer insights and data governance to influence product and engineering decisions.
Whisk pioneers the future of everyday care and health by connecting food, health, and home across the Samsung ecosystem. They are a remote-first team of more than 100 people in over 30 countries, united by a commitment to innovation and impact.
Drive high-priority strategic initiatives for operations, from ambiguity to execution and measurable impact.
Build the feedback engine that turns 200,000+ monthly customer and partner contacts into structured signals.
Lead AI and automation adoption across operations, evaluating tools and driving business cases.
ezCater is the leading food tech platform for workplaces, connecting businesses with over 125,000 restaurants. The company manages millions of orders yearly, with a culture of innovation and work/life harmony.
Own Customer Experience Operations and Partner Operations, providing hands-on support for Sales Operations.
Design scalable systems and build analyses to surface churn risk, expansion opportunity, and services margin.
Leverage AI tools to accelerate systems design, administration, and analytical tool-building.
Ketch provides a data permissioning platform that helps brands collect, control, and activate permissioned, privacy-safe data. The company is growing rapidly and values passion, growth, grit, collaboration, and integrity.
Own the recurring operational and administrative work that keeps programs running, from data processing to reporting.
Document, refine, and automate processes to create the foundation for AI-driven efficiency.
Ensure high-quality student-facing materials and handle cross-team operational support with speed and accuracy.
We inspire character and integrity in the finance leaders of tomorrow through leadership development, mentorship, and support from purpose-driven executives. We are a close-knit, high-performing, mission-driven team that has impacted thousands of students since 2019 and is growing rapidly.
Own the relationship with every managed and self-serve Premium account, handling onboarding, escalations, and day-to-day communication for a focused book of a few dozen accounts.
Generate expansion pipeline by spotting renewal risk early, keeping accounts healthy, and creating qualified opportunities for the sales team.
Build an AI-native Customer Success function by supervising and correcting AI agents as they automate operational work, shifting your time toward judgment, relationships, and growth.
Browse AI provides an AI-powered platform for web data extraction, monitoring, processing, and automation, helping entrepreneurs and enterprises scrape, monitor, and automate data extraction from any website without code. They are a remote-first Canadian startup serving over 2,000 customers globally, with a lean team and a culture of automation and AI innovation.
Own and improve the platforms Customer Experience runs on: Zendesk, Vitally, and their integrations.
Configure, automate, integrate, and maintain systems used daily by support and customer success teams.
See work through from scoping to production, including testing, communication, and documentation.
Remote enables businesses to recruit, pay, and manage international teams compliantly. The company has a globally distributed workforce and a culture focused on innovation and automation.
Build and own the operational backbone for sales, marketing, and customer success, including CRM configuration, analytics, and forecasting.
Own revenue technology stack evaluation, consolidation, and management with a focus on cost and utilization.
Serve as the primary connector across sales ops, marketing ops, and revenue ops, driving AI-driven improvements and compensation design.
Alethea is a technology company dedicated to detecting and mitigating online risks, disinformation, and social media manipulation, helping clients navigate complex digital landscapes. Founded in 2019, the company is scaling from $20M in ARR and focuses on building foundational revenue operations.
Build and own the internal AI deployment platform to enable safe and scalable agentic workflows across the company.
Ship high-leverage agentic workflows directly for Marketing, Sales, Success, Support, Finance, and Operations.
Lead a cross-functional team of engineers, PMs, and business users, driving measurable business impact and reporting to the CEO.
Wrapbook is the AI platform for production finance, providing payroll, accounts payable, and accounting for film, TV, and commercials. With 350+ employees and backing from top investors like Andreessen Horowitz, they empower finance teams with AI-driven solutions.
Own HR Operations for North America across the employee lifecycle, including systems, compliance, and employee support.
Drive operational excellence by improving workflows, policies, and introducing AI and automation to scale.
Manage and develop junior team members while partnering with cross-functional teams on strategic projects.
SandboxAQ delivers AI solutions that address global challenges through Large Quantitative Models (LQMs) in life sciences, financial services, and cybersecurity. The company emerged from Alphabet Inc. in 2022 and is a high-growth, global team of experts in AI, chemistry, and other fields, funded by leading investors.
Own the full post-sale journey for AI agents deployed at credit unions, from implementation to ongoing performance management.
Design agent behavior with customers including conversation design, escalation rules, and negotiation boundaries.
Build the operating infrastructure, playbooks, and team for scaling the AI agent deployment function.
Clutch is a vertical SaaS company that builds AI agents for credit unions, starting with a collections agent. Backed by Andreessen Horowitz, the company operates with a direct, evidence-driven culture in a small, fast-moving team.
Own and build Mercury's internal knowledge infrastructure to ensure accurate, discoverable company information.
Partner with Engineering to design schemas, automations, and validation workflows for AI knowledge layer.
Drive adoption of standardized systems across teams to replace fragmented documentation with trusted sources of truth.
Mercury is a fintech company building a full stack of financial tools for startups. They have dozens of teams across engineering, product, design, data, and business functions, and emphasize a culture of thoughtful simplicity and alignment.
Own strategy and planning to optimize sales, engagement, and customer service processes.
Drive cross-functional alignment and orchestrate workflows across field, product, and technology teams.
Lead sales enablement and AI integration to automate workflows and surface insights.
Counterpart is a management liability insurance platform that uses advanced technology to measure and mitigate risk for small businesses. They are a growing startup committed to building a welcoming and inclusive workplace.
Own the space between business and systems, defining workflows and requirements for Client Operations.
Drive problem discovery, requirements authorship, and light Salesforce configuration with an AI Ops partner.
Manage roadmap for non-Salesforce tools and ensure systems adoption across functions.
Wrapbook is an AI platform for production finance, helping finance teams manage payroll, spend, and accounting for feature films, TV, and commercials. With over 350 employees and backing from top VCs, the company fosters a culture of high agency and innovation.
Identify and map workflows to find step-change opportunities for AI automation.
Design and build future-state workflows using agents, integrations, and human-in-the-loop checkpoints.
Deploy and run agents in production, tracking KPIs and iterating on performance.
Natera is a global leader in cell-free DNA testing, focusing on oncology, women's health, and organ health. The company employs a diverse team of dedicated professionals from world-class institutions, fostering a collaborative and inclusive culture.