Be the primary point of contact for our customers, attending to day-to-day and 'big picture' problems and opportunities and helping maximize the customer's ROI in Sardine
Build a thorough understanding of our product, technology, and strategy and be able to message these succinctly to customers.
Translate complex product and technology problems into simple and actionable solutions and be able to manage the solution process both internally and externally.
Act as the primary point of contact for B2B clients, ensuring they achieve success and satisfaction with their platform experience. Manage the full customer lifecycle—from onboarding and activation to expansion and renewal. Collaborate with cross-functional teams to drive adoption, optimize processes, and align platform capabilities with client goals.
This position is posted by Jobgether on behalf of a partner company and uses an AI-powered matching process to ensure your application is reviewed quickly.
Design AML Transaction Monitoring system and Transaction Monitoring rules.
Create and steer Compliance product roadmap, working closely with product designers, data analysts, and engineering teams.
Own specification for AML APIs with Sardine’s technology partners and build a best-in-class Compliance solution.
Sardine is a leader in fraud prevention and AML compliance, using device intelligence, behavior biometrics, machine learning, and AI. Over 300 banks, retailers, and fintechs worldwide use Sardine to stop fraud; it's a remote-first company valuing talented, self-motivated individuals.
Partner with teams to refine policies and controls across AML/BSA, Sanctions/OFAC, CIP/KYC, CDD/EDD, transaction monitoring, and fraud.
Lead internal and vendor-based screening/monitoring tools, ensuring effective tuning, governance, change management, and improvement.
Track regulatory, legal, and industry developments related to BSA/AML, KYC, OFAC, fintech financial crime, and fraud.
Flex is building a finance super app for premium business owners, reimagining financial workflows and services for entrepreneurs. They target mid-market businesses with a ~$1T revenue opportunity and are a fully remote company.
The Major Account Manager partners with customers to secure their entire digital experience.
Drive and orchestrate large complex sales cycles and work with internal partners and teams to best serve the customer
Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. They challenge and disrupt the status quo, seeking innovators committed to shaping the future of cybersecurity.
Onboard high-value programs: You’ll provide onboarding sessions, manage timelines, remove blockers, and follow up with customers to ensure our new sales wins come to fruition.
Account management: You'll manage a portfolio of key customers to ensure they are successful. You'll hold recurring meetings, handle client requests, and monitor account health.
Expansion: You’ll strategically expand relationships with our existing customers. This consists of retaining spend, signing long-term agreements, and uncovering new programs.
Tremendous is a fast, free, flexible way to send bulk payouts to people in over 230 countries and regions. The company has 20,000+ companies as customers ranging from mom-and-pops to Google, MIT, and United Way and is fully remote.
Define and launch the next generation of GenAI features and client-facing agents, translating complex technical capabilities into actionable products.
Own the ML Platform used to detect sophisticated financial crime vectors (synthetic identity, account takeover, bot attacks).
Collaborate across Data Science, Engineering, and Sales, aiding the RFP process and Model Governance.
Sardine is a leader in fraud prevention and AML compliance, using device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens.
Drive business efforts toward loyalty, renewals, expansion, and satisfaction.
Devise creative ways to help our customers succeed with Huntress through training, education, and empowerment.
Build and maintain strong relationships with multiple contacts within assigned customer organizations.
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do.
Pilot the delivery of chatbots / callbots projects, from the framing stage with the client to production, while respecting deadlines.
Coordinate exchanges with cross-functional teams.
Manage a portfolio of clients in France, Europe & USA, including key accounts.
Septeo is a leading European software company experiencing rapid growth and transformation. They have become one of the European leaders in tech, a reference in software publishing, with determined, audacious, and committed teams working hand in hand with simplicity, conviviality & trust.
Manage onboarding and implementation for customers, acting as the project manager.
Partner with customers to create and execute effective data and messaging strategies.
Serve as the customer’s first point of contact for support and troubleshooting.
Customer.io's platform is used by over 8,000 companies to send billions of messages daily. They power automated communication using real-time behavioral data and strive for an inclusive team culture.
Drive expansion opportunities within existing accounts.
Collaborate closely with Client Success Managers to align on objectives.
Establish trusted advisor status with key customer stakeholders.
CCT helps more than 300 casinos worldwide to streamline workflows, simplify compliance, and improve profitability. They are a team of 120 (and growing!) headquartered in Tulsa, OK, with remote and WFH locations across North America with a customer oriented culture.
Act as a trusted technical and payments advisor for strategically important customers.
Manage all technical aspects of Marqeta’s relationship with customers throughout the customer life cycle.
Collaborate cross-functionally to win new business, increase current business value, and strengthen customer relationships.
Marqeta is on a mission to change the way money moves, as one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions.
Ensure customer success by driving full value realization of the Segment platform.
Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
Manage the customer relationship, acting as a trusted advisor to executive and senior leadership.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses. They empower millions of developers worldwide to craft personalized customer experiences and have a strong culture of connection and global inclusion, with employees working remotely around the world.
Analyze suspicious customer account activity flagged by our transaction monitoring system and decide on necessary actions. Work complex investigations and customer reviews. Document suspicious activity and send it to the National Crime Agency to support their investigations.
We’re on a mission to make money work for everyone waving goodbye to the complicated and confusing ways of traditional banking in the UK.
Build strong, trusted relationships with customers. Guide customers through every stage of their Webflow journey. Lead account strategy and drive adoption and impact.
At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and creativity.
Strengthen relationships with Jane’s largest clinics through proactive outreach. Drive retention and feature adoption by helping clinics understand and leverage Jane’s capabilities. Influence Jane’s product direction by bringing forward clear, customer-informed insights and trends.
Jane is a high growth SaaS company that builds the products and tools that thousands of clinics rely on every day to run their businesses and care for their patients.
Taking ownership of the most complex FinCrime Business Banking tasks, including Enhanced Due Diligence (EDD) for high-risk segments, Complex Customer Reviews, and multi-jurisdictional money muling investigations.
Writing, reviewing, and submitting high-quality Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), ensuring they meet the highest legal and evidential standards.
Actively coaching Investigators on complex financial crime typologies, best practice, and performance improvement, to support in driving a culture of excellence.
Monzo is on a mission to make money work for everyone and is waving goodbye to the complicated and confusing ways of traditional banking. They have a long history of creating magical moments for their customers, solving problems and changing lives.
Own and evolve our modern Compliance Management System (CMS).
Lead the end-to-end design of compliance workflows for our new Payment Portal.
Take full ownership of team SLAs, ensuring every internal and external request is handled with precision and speed.
TrueML offers AI-driven SaaS products and is expanding into new verticals. They aim to be a trusted partner to financial institutions by building a modern, tech-forward infrastructure for compliance.
Own our customers’ experience with Antenna and our products, ensuring engagement, adoption, retention, and growth
Be our customers’ trusted advisor as an expert of their needs, challenges, and org and equip them with tailored applications or usage of existing Antenna data & products.
Collaborate with the full commercial team to expand customer relationships and execute on growth strategies.
Antenna provides data and analytics for subscription media services in the U.S. They are a small, remote-first team where members have the opportunity to work alongside senior leaders and professionally grow with an early-stage team.