Source Job

Japan

  • Lead senior client relationships in Japan and act as the primary strategic advisor for local and global stakeholders.
  • Own the strategic narrative for Japan within global accounts, translating local market insights to influence global brand strategy.
  • Orchestrate Japan–global collaboration to ensure high-quality, compliant delivery of localized campaigns and assets.

Client Services Healthcare Strategy Cross-functional Leadership

20 jobs similar to Senior Client Services Strategy Lead (Japan-Global)

Jobs ranked by similarity.

APAC

  • Own the full sales cycle in Japan, from prospecting to closing and account growth.
  • Build relationships with new prospects and existing Japanese customers.
  • Act as the voice of the Japanese market, sharing feedback and shaping product approach.

Xplor Technologies powers experiences in everyday life by providing vertical software, embedded payments, and AI capabilities. They support businesses in fitness, recreation, golf and club, field services, laundry, education, and membership-based industries to simplify operations and elevate customer experiences.

Canada 2w PTO

  • Serve as the first-point-of-contact for phone, email, web, and chat inquiries.
  • Triage and convert incoming requests to determine priority, clinical risk, and required resolution path.
  • Maintain a high standard of customer service (empathy, clarity, accountability, follow-through).

Alphanumeric provides solutions for the healthcare and life sciences industries. They value people with a passion for customer service, who are able to problem-solve with a focus on strategic thinking.

Japan

  • Manages a portfolio of accounts, ensuring client success and satisfaction.
  • Partners closely with customers to understand their pain points and sell the value of the products.
  • Provides expert support and advice about products, features, and opportunities, enabling client accounts to grow.

Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. The company has a diverse community of colleagues unified by a shared desire to make a difference in education and is a global organization with team members in over 35 countries.

Japan

  • Seeking out and developing new opportunities while providing technical consultation on spatial solutions.
  • Managing the sales funnel with strong hunting, prospecting, and closing skills, including rigorous territory planning and accurate forecasting.
  • Understanding customer scientific project and business needs to win business and ensure full satisfaction while representing the company professionally.

10x Genomics develops tools that enable scientists to advance biological research, allowing them to address complex scientific questions in areas like cancer, immunology, and neuroscience. The company fosters an inclusive, dynamic environment where teams are encouraged to follow their passions and pursue new ideas to drive innovations in the life sciences industry.

Global

  • Play a critical role in ensuring learner-facing content resonates with Japanese audiences.
  • Deliver clear, accurate, and culturally natural translations.
  • Strengthen Correlation One’s global reach and brand consistency.

Correlation One provides AI and data workforce development programs, training over 500,000 professionals across 11 countries. They partner with Fortune 500 enterprises and government agencies to close skills gaps in AI, data analytics, cybersecurity, and operations leadership.

Global

  • Serve as the primary North Asia point of contact for Workday, owning field engagement, governance, and joint GTM planning.
  • Drive partner-sourced and partner-influenced pipeline through Workday-led and ecosystem go-to-market motions across the region.
  • Identify, recruit, and activate strategic Workday ecosystem partners like SIs and implementation partners across ASEAN and Greater China.

Deel is an all-in-one payroll and HR platform for global teams that supports businesses in managing HRIS, payroll, compliance, benefits, and equipment. The company has a team of 7,000 employees across over 100 countries, fostering a connected and dynamic culture that drives innovation for its customers.

Japan

  • Drive sales alignment and commercial excellence.
  • Develop global customer reference sites.
  • Lead strategic projects to meet commercial objectives.

Intuitive develops robotic-assisted surgical systems. They aim to extend the benefits of minimally invasive surgery to more patients.

US 3w PTO

  • Drive the next phase of growth for the Americas business, expanding into key industries and accounts.
  • Build relationships with large enterprise clients in the Americas, focusing on Japanese multinational clients.
  • Develop partnerships with Japanese technology companies, system integrators, and industrial enterprises.

Beyondsoft is a mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward. Their team is made up of experts who thrive on innovation and pushing the bounds of technology to solve customers’ challenges, fostering a diverse, equitable, and inclusive culture.

Europe

  • Lead workstreams in consulting projects for R&D, managing delivery scope, quality, resources, risk, and timelines.
  • Design, build, and deliver solutions that meet project goals, analyzing problems and building trusted relationships with customer stakeholders.
  • Support business development, contribute to thought leadership, and mentor associate consultants in developing professional skills.

Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As a fast-growing SaaS public benefit corporation with over $3B in revenue, it fosters a culture of customer and employee success, speed, and social responsibility.

Europe

  • Developing effective scientific communications strategies aligned to business objectives.
  • Producing strategically aligned high-quality scientific content.
  • Leading and motivating teams to deliver communications programmes.

Arc Bio Communications delivers global communications strategies for biopharmaceutical and biotechnology companies that add value and bring innovations to life. In 2024, it joined forces with IQVIA to expand global capabilities and influence.

EMEA

  • Nurture and cultivate customer relationships from transactional accounts in the EMEA region, progressing clients for contract pursuit.
  • Manage outbound prospecting of marketing qualified leads using Salesforce and HubSpot, communicating the value proposition of services.
  • Field incoming client communications, provide cost estimates and product information, and maintain accurate records of all sales activities.

Business Wire is a global market leader in press release distribution and regulatory disclosure, owned by Berkshire Hathaway. The company fosters a collaborative and ambitious culture, offering a range of employee benefits and a commitment to equal opportunity.

Global

  • Write or rewrite high-quality business review summaries tailored to the Japanese (Japan) locale.
  • Adjust tone, style, and register to align with professional standards and local conventions.
  • Ensure cultural appropriateness and relevance for the target audience.

Welo Data provides AI Services. They are looking for detail-oriented language professionals.

Europe 5w PTO 26w maternity 4w paternity

  • Manage a portfolio of Mid Market and enterprise customers in the EMEA region, partnering with them to establish clear business goals and execute success plans.
  • Build strong customer relationships and serve as a Wrike subject matter expert, providing guidance on work management and ensuring customers receive maximum value from the platform.
  • Collaborate with internal teams such as Sales, Professional Services, and Product to monitor key account metrics, identify growth opportunities, and manage churn avoidance.

Wrike provides a powerful work management platform designed to help teams collaborate, create, and increase productivity by centralizing all work into a single place. The company fosters a culture of innovation, collaboration, and customer focus, with a globally distributed team that values being smart, dedicated, and approachable.

Japan

  • Review content based on digital music industry guidelines and music standards with a focus on Classical music.
  • Manage, aggregate, edit, and connect metadata to ensure the best user experience.
  • Work with project managers on large-scale Classical as well as non-Classical data projects.

Welo Global is a company focused on connecting people with job opportunities. They may be a smaller company though employee size is unspecified, but their culture seems supportive and technologically forward-thinking.

Philippines

  • Serve as the first point of contact for inquiries via phone, email, web, and chat.
  • Provide direct resolution for common issues and escalate complex issues to L2/L3 Assignment Groups.
  • Maintain a high standard of customer service and log all Cases accurately in a ticketing system.

Alphanumeric supports healthcare and life sciences. They are hiring for a remote, Philippines-based role to support one of the biggest Pharma companies in the world; they look for candidates with a passion for customer service and problem-solving skills.

Global

  • Own the full acquisition funnel from ad to purchase.
  • Run and optimize paid campaigns across Google, Meta, and JP-specific platforms.
  • Build and iterate on landing pages to improve conversion.

Fintokei is a prop trading platform for traders. Prop trading in Japan is still largely undiscovered, which makes this role interesting.

Global

  • Provide informed insight into where senior talent can be credibly sourced, assessed and sustained across international markets.
  • Advise on country-specific leadership expectations relevant to international scaling.
  • Provide market-informed guidance on compensation for senior service enablement roles.

HeliosX was founded in 2013 with the idea that healthcare should be easier to access and faster to receive. They have grown via technology and now operate across four international markets.

Europe North America Asia

  • Review and approve post-marketing Individual Case Safety Reports and Serious Adverse Event reports for medical assessment, including coding and causality.
  • Support signal detection activities, review aggregate reports like PBRERs and DSURs, and provide input for Risk Management Plans and regulatory responses.
  • Utilize advanced English and Japanese language skills to collaborate cross-culturally with global teams and clients, ensuring high-quality pharmacovigilance services.

PrimeVigilance is a specialized pharmacovigilance service provider offering support in Medical Information, Pharmacovigilance, Regulatory Affairs, and Quality Assurance to pharmaceutical and biotechnology partners globally. It is a mid-size company that values employee training, well-being, and a healthy work-life balance, fostering a collaborative, human-centric environment with team members across continents.

Europe

  • Primary point of contact for HCPs and stakeholders, an ambassador.
  • Build business account strategies with practical insight from the field.
  • Achieve sales target and KPI’s through development of local account plans.

Kyowa Kirin International (KKI)'s purpose is to make people smile. They are an inclusive pharmaceutical company that takes time to understand what really matters to our patients, their families, and their healthcare professionals, helping people to take bold actions that deliver life-changing solutions sooner.

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  • Lead and expand strategic business relationships, driving retention, client satisfaction and growth activities within an assigned portfolio of Global Enterprise accounts.
  • Develop executive-level relationships with clients by researching and understanding complex business needs, responding to client requests, and serving as the primary liaison between the client and internal departments.
  • Create and maintain strategic account plans for top Global Enterprise clients.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries.