Source Job

• Process incoming orders and returns, validate accuracy, and coordinate with warehouses for timely dispatch.
• Own LTL freight scheduling, manage complex logistics, and maintain key documentation (BOLs, SLIs).
• Communicate order status updates to customers and internal stakeholders via email, phone, and in person.

Verkada is transforming security with an integrated AI-powered platform for video security and access control. The company serves over 30,000 customers including Fortune 500 companies, has a $5.8B valuation, and employs a rapidly scaling team across 170+ countries.

• Own deployment and allocation planning across multiple distribution centers and warehouses to ensure product availability.
• Monitor and respond to supply/demand imbalances and network constraints while optimizing inventory levels.
• Collaborate cross-functionally with demand planners, logistics, and customer service to drive continuous improvement.

OLLY makes high-quality consumer goods including supplements and wellness products. The company is high-growth and fast-paced, fostering a collaborative culture focused on supply chain excellence.

• Serve as primary customer contact during afterhours operations, managing shipments from pickup to delivery and providing status updates.
• Prepare quotes, negotiate pricing with carriers and customers, and balance competitiveness with profitability to maximize margins.
• Proactively resolve shipment delays, carrier issues, and customer concerns while collaborating with internal departments for successful load execution.

TA Services moves freight and provides logistics solutions including freight brokerage, managed transportation, warehousing, fulfillment, and cross-border logistics. The company emphasizes a culture of support, challenge, and growth, with a focus on people-first values, service, safety, results, and innovation.

• Create and maintain merchant-facing purchase order trackers.
• Coordinate shipments with operations and transportation companies.
• Ensure compliance with retailer and GS1 standards.

ShipBob is a leading global supply chain and fulfillment technology platform for SMB and Mid-Market ecommerce merchants. Backed by investors like Menlo Ventures and SoftBank Vision Fund 2, it is one of the fastest-growing tech companies headquartered in Chicago.

• Support end-to-end supply chain operations, including order processing, inventory tracking, procurement, and logistics coordination.
• Monitor daily workflows to ensure timely fulfillment and delivery of goods based on business requirements.
• Coordinate with vendors, suppliers, and internal stakeholders to resolve operational issues and ensure service continuity.

This position is listed on behalf of a partner company, who manages all applications and next steps. We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

• Deliver exceptional customer support across email, SMS, and other channels with proactive communication.
• Coordinate logistics, inventory, and fulfillment operations to ensure smooth processes.
• Support project management and process improvement initiatives to drive operational excellence.

Assist World is a remote-first e-commerce company that connects businesses with virtual assistants. The company values independence and efficiency, with a lean team and a culture of ownership and proactive problem-solving.

• Own the global forecasting process and coordinate weekly reviews with sales leaders.
• Manage the ERP system (HubSpot) to maintain pipelines and produce weekly dashboards.
• Oversee the order-to-deployment lifecycle, ensuring alignment across cross-functional teams.

We are transforming construction with clean battery energy storage systems. Our team values entrepreneurial drive and continuous learning, fostering a collaborative environment.

• Deliver dependable and accurate output by executing tasks with precision, maintaining data accuracy, and meeting SLAs.
• Follow established processes and SOPs consistently, ensuring repeatable, error-free results with accuracy and timeliness.
• Communicate effectively across teams by sharing progress and blockers proactively, escalating concerns when needed.

Spreetail propels brands to increase their ecommerce market share globally while improving operational costs. They are building one of the fastest-growing ecommerce companies in history, with a focus on accuracy and dependable results.

• Process order updates, cancellations, returns, and customer inquiries to keep ecommerce channels running smoothly.
• Complete assigned tasks efficiently while following established processes and maintaining data accuracy.
• Support basic customer experience tasks such as responding to inquiries and flagging escalations.

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. They are building one of the fastest-growing ecommerce companies in history.

• Provide administrative and operational support across various business functions.
• Respond to customer, client, and vendor inquiries through email, phone, and online platforms.
• Coordinate schedules, meetings, and maintain accurate business records and databases.

Lovisa LLC is a company that supports daily business operations, administrative functions, and customer communications. They value innovation, collaboration, and exceptional service, and are committed to helping employees grow professionally in a supportive and collaborative team culture.

• Manage RMAs, product returns, and coordinate with 3PL warehouses and logistics partners.
• Track inbound shipments, order fulfillment, and investigate discrepancies in Shopify and Amazon FBA operations.
• Maintain operational reports, communicate with U.S.-based teams, and identify process improvements.

Aventus is a CX boutique based in Charleston, SC, that creates brand ambassadors for client businesses, offering customer service, social media management, and back-office support. They are a growing company seeking a recruiter to curate talent aligned with client needs, with a supportive and collaborative culture.

• Handle customer service and communication, including responding to emails and providing order updates.
• Manage order processing, delivery coordination, and administrative support tasks.
• Prepare reports and maintain spreadsheets using Excel and Google Sheets.

20four7VA connects offshore independent contractors with clients worldwide, primarily in developed markets. They offer competitive rates, weekly payments, free training, and constant support to contractors.

• Perform accurate data entry into the Transportation Management System (TMS) and maintain shipment records.
• Evolve into load management, track and trace, and carrier communication for freight brokerage operations.
• Ensure documentation like Bills of Lading and Proofs of Delivery are collected and processed timely.

20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets like the US and UK. They operate as a remote staffing agency for various business support roles.

• Process telephone orders and provide product quotes, delivery specifications, and payment terms.
• Prospect for new accounts and manage customer relationships within a specified territory.
• Utilize company digital tools to sell, market, and demonstrate products while resolving customer issues.

Rexel USA is a leading distributor of electrical products, data communication, wireless communication and related supplies in the United States. With over 460 warehouse storefront locations and eight regions, they offer a large distribution network and promote from within to foster career growth.

• Handle up to eight new cases per day across email, phone, chat, and self-service portal.
• Take inbound phone calls in English, troubleshoot live, and occasionally use video calls to resolve issues.
• Learn the e-billing application end-to-end and get certified to administer the platform.

Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. The company serves 20,000 clients globally, including 30% of the Fortune 500, and fosters a close-knit, diverse culture blending entrepreneurial spirit with enterprise investment.

• Provide customer service and emergency services support for a public utility client.
• Manage incoming calls and inquiries with strong communication and multi-tasking skills.
• Work 24/7 shifts including weekends, with on-site training followed by remote work.

Sutherland is a digital transformation company that helps clients in industries like banking, healthcare, and retail achieve greater agility and transform customer experiences. The company has been operating for over 35 years and is Great Place to Work certified, promoting a culture of advancement and employee support.

• Facilitate end-to-end contracting and submission operations during peak period, supporting 100+ new and renewal contracts.
• Upload and manage legal contracts in Ironclad, conduct audits, and coordinate provider roster submissions.
• Track milestones, surface risks, and ensure accurate deal terms across systems.

Pearl Health empowers primary care providers to succeed in value-based care through technology, financial tools, and expert services. Founded in 2020, the company is backed by top investors and partners with thousands of providers across 44 states.

• Deliver fast, accurate, and empathetic support across chat, voice, and email.
• Resolve shift, payment, onboarding, and platform-related issues in real time.
• Investigate cases using tools like Zendesk and Salesforce while maintaining clear documentation.

Clipboard runs an app-based marketplace connecting healthcare professionals with workplaces needing staff, enabling financial stability for workers and care for millions across the U.S. Founded in 2016, the company is a remote-first team of over 1,000 people, has been profitable since 2022, and is the leader in Long-Term Care staffing.

• Audit upcoming trips for accuracy and completeness before service.
• Respond to phone calls and emails from transportation providers to resolve operational issues.
• Source and secure last-minute transportation providers to maintain service commitments.

CharterUP transforms the group transportation market with an AI-native platform for charter, shuttle, and autonomous vehicle operations. Trusted by Fortune 500 companies, it operates as a remote-first, high-growth startup with a tech hub in Austin, TX.

• Manage order-to-cash activities and process customer orders with precision into the order management system.
• Act as primary contact for customer inquiries, resolving issues and providing tailored solutions.
• Train channel partners on business processes, validate order accuracy, and ensure compliance with policies.

Syngenta Seeds is a global leader in developing and producing high-quality seeds for farmers, improving crop yields and mitigating risks like disease and drought. Headquartered in the US, the company fosters a collaborative culture with professional development opportunities and work-life balance.