Drive product adoption and value realization through proactive customer engagement.
Manage customer relationships to ensure satisfaction, retention, and expansion.
Deliver customized training and enablement programs to deepen product knowledge.
Elite is a trusted automation platform for law firm operations, delivering a cloud-native SaaS platform that unifies financial, invoice, time, and data management. The company has a global, diverse team and embraces an employee-centric, flexible work model.
Lead onboarding and training for in-house legal teams using Chamelio's platform.
Act as a trusted partner to customers, understanding their workflows and goals.
Configure and implement Chamelio to fit real-world legal and legal ops processes.
Chamelio builds a legal intelligence platform that helps in-house legal teams adopt, scale, and extract value from their legal knowledge. The company is scaling rapidly with a startup culture that values ownership, trust, and visibility.
Drive client retention and growth by monitoring satisfaction, identifying upsell opportunities, and ensuring renewals through demonstrated ROI.
Guide new clients through successful onboarding and implementation, tailoring strategies to their unique needs.
Serve as the primary point of contact for your portfolio of clients, fostering strong, long-term relationships.
DeepJudge is an intelligence layer for legal work, founded by former Google search engineers with PhDs in AI from ETH Zurich. Backed by a $42.2M Series A from Felicis and Coatue, the company is headquartered in Switzerland with a growing team across North America and Europe.
Lead the Support team, defining service standards and SLA targets for response time, resolution time, and customer satisfaction.
Build escalation infrastructure and self-service capabilities to enable global 24/7 coverage and deflect common issues.
Drive retention and expansion by analyzing ticket patterns, reporting on metrics, and surfacing systemic issues to Product and Engineering.
Syllo is defining the Litigation AI category with the first unified platform to autonomously manage the entire litigation lifecycle. Founded in 2019 by litigators and engineers, we have doubled our team in six months and are backed by top-tier VCs, serving Fortune 500 and AmLaw 200 firms.
Develop trusted, strategic relationships with a portfolio of clients to promote long-term retention and loyalty.
Leverage L&D background to help clients design, implement, and optimize learning programs using Absorb LMS.
Proactively monitor client health, identify risks, and collaborate cross-functionally to drive product adoption and ROI.
Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity, with a focus on scalability and empowering learners.
Own the full enterprise cycle from qualified opportunity through signed contract.
Sell to legal leadership by building relationships and economic cases with GC, CLO, and CFO.
Drive expansion by staying close to accounts and surfacing expansion signals.
Syllo is defining the Litigation AI category with a unified platform for managing the litigation lifecycle. Founded by litigators and engineers, the company serves Fortune 500 and AmLaw 200 firms and has doubled its team in the last six months.
Own the narrative of customer experience, nurturing and scaling the customer base to transform legal professionals into advocates.
Bridge the gap between users and market by capturing real-world ROI and activating expansion strategies.
Design reference programs and lifecycle motions that turn customer satisfaction into revenue growth.
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. The company has been recognized as one of the most innovative and fastest-growing technology companies by Deloitte and Inc.
Develop and execute differentiated go-to-market strategies for key customer segments including law firms and corporate legal departments.
Own product messaging, positioning, and competitive intelligence for NetDocuments' product portfolio.
Lead and mentor a team of product marketers, driving sales enablement and market research.
NetDocuments is the trusted intelligent document management platform for legal professionals, helping organizations work smarter and collaborate more effectively. The company has been recognized as a top workplace multiple times, fostering a collaborative, inclusive, and high-performing culture.
Offer the client technical direction by applying industry experience and best practices.
Work with the team to ensure high customer satisfaction through on-time, in-budget, and in-scope delivery of managed services.
Report to upper management on client issue status and progress.
Harbor is a preeminent provider of expert services across strategy, legal technology, operations, and intelligence. With a globally integrated team of 900+ strategists, technologists, and specialists, the company is anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect.
Design, build, and maintain the eDiscovery curriculum for internal and external audiences.
Deliver live training sessions and recorded modules covering Syllo's eDiscovery application.
Develop enablement content specifically suited for different user personas, accounting for differences in technical fluency and role responsibility.
Syllo is a software company in the legal space that offers an AI-powered litigation workspace that enables lawyers to safely harness the power of language models. We are a lean, fast-moving, and multi-disciplinary company led by exceptional lawyers and engineers.
You will act as a client-facing learning consultant, designing and facilitating in-person, virtual, and hybrid courses for highly technical and regulated environments.
You will apply your expertise in how people learn to create solutions that enable audiences to continuously develop skills and perform confidently.
Your work targets two primary learner audiences: S&L personnel within the Nuclear Power Group and external clients in the nuclear industry.
Sargent & Lundy is an engineering and design firm specializing in nuclear power and energy infrastructure. They are a large organization with a collaborative culture and award-winning benefits, emphasizing employee well-being and professional development.
Lead complex legal AI programs from strategy through adoption, creating structure and momentum for enterprise AI initiatives.
Guide senior legal stakeholders with credibility, advising on use cases, governance, and adoption strategies.
Orchestrate multidisciplinary teams and turn delivery signals into program decisions to drive practical adoption and measurable outcomes.
Harbor Labs builds next-generation AI-enabled legal services. They partner with leading law firms and corporate legal departments, with a global team of 900+ professionals focused on shaping the future of the legal industry.
Deliver and facilitate cohort-based one:many programs for customers, guiding groups through structured learning journeys from onboarding to advanced product adoption.
Design innovative training experiences that combine physical and digital assets, and adapt existing materials to reflect product changes and audience needs.
Proactively leverage in-house tools and external platforms to optimize training delivery, and manage all live session logistics including registration, Q&A, and follow-up resources.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights and improved operations. As a recently public company, we are building for the long term and our team is shaping an exciting array of product solutions.
Own a portfolio of AI clients, providing strategic guidance and hands-on support to ensure adoption and measurable impact.
Drive AI adoption by leading onboarding, enablement, and creating playbooks that accelerate use across firm types.
Partner with Product, Marketing, and cross-functional teams to translate customer feedback into roadmap inputs and success stories.
Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success. Backed by Bessemer Venture Partners, they are recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America.
Execute onboarding and enablement roadmaps across multiple priorities and geographies.
Optimize enablement systems, content repositories, and reporting to ensure trainer consistency.
Lead product change and system updates to drive customer adoption and operational excellence.
Dandy is transforming the dental industry with technology, simplifying and modernizing every function of dental practices. Backed by leading venture capital firms, it is a rapidly growing startup with a global scope and a culture of innovation and support.