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US

  • Drive brand growth by assessing GMV potential and building fulfillment contract models.
  • Translate brand goals into actionable steps and inspire teams to execute strategy.
  • Forge strong relationships with business leaders and deliver insightful brand reporting.

Ecommerce Account Management Project Management Finance Client Services

20 jobs similar to Sr. Account Manager – Bilingual (English + Mandarin)

Jobs ranked by similarity.

APAC

  • Own and manage a portfolio of high-value enterprise customers across China and the broader APAC region.
  • Act as Fal.ai’s first GTM representative in APAC, helping establish regional account strategies, operating rhythms, and customer engagement best practices.
  • Serve as the primary point of contact for strategic accounts, building trusted relationships with both technical and executive stakeholders.

Fal is the generative media ecosystem powering the next generation of AI products. They build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise.

Europe

  • Responsible for ensuring clients using the company's logistics services are satisfied.
  • Acts as a bridge between clients and the company's operations, ensuring smooth communication.
  • Conduct regular meetings with clients to review account performance and address any concerns.

Spreetail helps brands increase their e-commerce market share globally while improving their operational costs. They are building one of the fastest-growing e-commerce companies, embracing diverse backgrounds and perspectives, with no college degrees required for some roles.

Global

  • Lead and develop the Key Account Management LATAM team, setting strategic goals and driving overall performance
  • Build and maintain strong relationships with key merchants, elevating the quality of every client interaction
  • Drive revenue growth by identifying new business opportunities and leveraging market and competitive insights

We are currently looking for a Remote Head of Key Account Management. In this pivotal role, you will lead the Key Account Management team for Latin America, empowering high-value partnerships and driving significant revenue growth.

US Unlimited PTO

  • Serve as the primary point of contact for key enterprise accounts, building and nurturing strong, executive-level relationships.
  • Collaborate with Sales to identify, develop, and execute strategic account plans focused on significant expansion opportunities.
  • Take ownership of account renewal and expansion goals, providing accurate forecasting and developing proactive strategies.

Quantum Metric helps organizations put customers at the heart of everything they do via their digital analytics platform. The company has been recognized on the Inc 5000 and Deloitte 500 lists and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.

Netherlands Europe

  • Achieving growth with existing accounts (loyalty, brand expansion)
  • Achieving growth through new business in the area
  • Implementing the Sales Cycle from the marketing initiatives & trends in the market

Revlon creates beauty innovations that inspire confidence and ignite joy every day. Revlon is a leading global beauty company with a diverse portfolio of iconic brands sold around the world.

US

  • Own client success and portfolio revenue.
  • Drive the development of annual strategic roadmaps.
  • Lead and manage top-tier client accounts end-to-end.

Podean is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. They combine strategic expertise, data-driven insights, and creative innovation to deliver measurable business outcomes for their clients.

Global

  • Lead client accounts and work with the media and content leads to ensure that all client accounts are managed effectively and strategically.
  • Develop and lead strategic presentations and business reviews for the client to incorporate inputs across all disciplines that relate to their business objectives and make educated, well-researched recommendations for future activity.
  • Build client trust by educating them on how to be successful in all aspects of Amazon and other marketplaces.

Podean is a marketplace agency that helps brands accelerate growth across various digital commerce platforms. The company combines expertise, data-driven insights, and creative innovation to deliver measurable business outcomes.

Global

  • Support day-to-day Amazon account management across assigned portfolio and execute against strategic plans developed by senior team members.
  • Monitor Amazon accounts regularly to ensure accuracy, performance, and optimization opportunities, managing merchandising updates and catalog hygiene.
  • Prepare client-facing materials including decks and reporting, partner with cross-functional teams, and stay up to date on marketplace trends.

Podean is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. It is a fast-growing global agency with a remote-first culture, recognized as one of Digiday’s Best Employers for Remote Employees, and values a positive-energy culture grounded in respect, inclusion, and accountability.

$67,000–$67,000/yr
US Unlimited PTO

  • Own and grow a portfolio of accounts with net revenue retention and expansion above 100%.
  • Build account plans with top customers focusing on mutual-success and customer value, with clear revenue targets and growth milestones.
  • Hunt relentlessly for expansion opportunities to negotiate renewals and identify upsell and cross-sell motions.

Mitratech builds products that simplify operations in Legal, Risk, Compliance, and HR. They are a globally dispersed team that supports individual excellence and takes pride in its diverse and inclusive work culture.

$300,000–$310,000/yr
US

  • Act as the "CEO" of your territory, leading a cross-functional pod to drive growth and retention.
  • Conduct deep-dive analysis into client business models and align Bazaarvoice’s SaaS solutions with their global business objectives.
  • Manage the entire lifecycle of complex deals—from prospecting and pipeline building to contract negotiation and renewal.

Bazaarvoice connects brands and retailers with consumers through a global network and enterprise technology. They offer solutions to collect user-generated content and gain business insights. Founded in 2005 and headquartered in Austin, Texas, with offices in North America, Europe, Asia and Australia. It is recognized as a Great Place to Work in multiple countries.

Europe

  • Own a portfolio of mid and high-value SME clients across European markets and drive sustainable revenue growth from it.
  • Proactively engage with your book, identifying and executing upsell and cross-sell opportunities across Finom's product suite.
  • Build genuine relationships with decision-makers and be the person they call when something needs sorting.

Finom is a European tech startup headquartered in Amsterdam, revolutionizing financial landscape for entrepreneurs worldwide. They develop all-in-one financial B2B solution integrating banking functions, accounting, financial management, and invoicing into a seamless platform. They nurture innovation and an inspiring work environment where bold ideas thrive.

Global Unlimited PTO 16w maternity

  • Go-to expert of your category
  • Seller outreach and onboarding
  • Relationship management

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover items. As a remote co-located team, they're inspired by their values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia.

Europe

  • Own 250+ DACH accounts, proactively identifying expansion, cross-sell, and renewal opportunities through value-based conversations in German and English.
  • Execute renewal cycles ahead of subscription end dates, identifying churn risk early and influencing positive outcomes.
  • Build 12-month customer roadmaps progressing each account toward their platform goals, with regular health checks and quarterly discovery conversations.

Canto is a leader in digital asset management (DAM), empowering businesses to organize, manage, and distribute their digital assets seamlessly. With 4,000+ customers worldwide, their success is driven by passionate people who bring creativity, collaboration, and innovation to everything they do.

$82,600–$129,000/yr
US

  • Independently manage a minimum of fifty accounts, anticipate client needs, and drive retention and identify opportunities for up-sell.
  • Build strong relationships with primary client contacts and ensure day-to-day needs are met.
  • Prepare and conduct regular plan reviews with clients and partner with producer to define agendas and coordinate required materials.

Newfront is a team of risk and reward advisors providing industry leading services and resources in insurance, risk management, employee benefits and retirement programs. The company embraces a flexible work environment and supports employees working remotely, hybrid, or in-office.

$100,000–$125,000/yr
US

  • Creatively connect with potential customers and determine a mutual fit.
  • Work with Sales Engineer to construct a full stack solution for potential customers.
  • Negotiate contract terms and general partnership agreements.

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants. They are backed by leading investors and are one of the fastest-growing tech companies headquartered in Chicago.

  • Serve as the primary point of contact for assigned client accounts, building strong relationships.
  • Support account growth by identifying opportunities to introduce new solutions.
  • Partner with internal teams to support the development and execution of client KPIs.

Heartbeat Health is a virtual-first cardiovascular care company, providing patients with convenient, high-quality heart care. They leverage real-time data and AI to empower providers and patients with personalized treatment plans, reducing hospitalizations and improving long-term heart health outcomes.

$69,437–$94,982/yr
Canada

  • Deliver customer‑centric service that drives satisfaction and strong NPS.
  • Collaborate with internal teams to resolve issues and escalate product feedback.
  • Develop and execute account plans to support retention and relationship growth.

Applied Systems is transforming the insurance industry. With over 40 years of experience in the Insurtech game, they deliver innovative software and services that make them indispensable to their customers. The company builds a team ready to learn and try new things within a culture built on values.

$59,700–$77,617/yr
US Unlimited PTO

  • Manage client on-boarding, program implementation and client education.
  • Maximize sales growth, account penetration and retention by partnering with Sales.
  • Project management of all client implementations, coordinating with internal departments.

Blackhawk Network (BHN) provides branded payment solutions to businesses, helping them grow revenue, increase loyalty, and engage consumers. It operates a global network with over 400,000 consumer touchpoints, offering gift cards, egifts, corporate payouts, and rewards.

Europe 6w PTO

  • Support the onboarding of new brand partners, translating their needs into technical and operational workflows.
  • Serve as the primary point of contact for European brand partners, building trust and managing strategic relationships.
  • Execute financial tasks and reporting under the direction of the US Finance Team.

Trove transforms returns, excess inventory, and non-new product into a growth engine for brands. They provide software and operational infrastructure for resale, trade-in, repair, and warranty claims, and they are a Certified B Corporation with offices in the U.S. and Europe.

US

  • Lead the planning, development, and execution of growth strategies across eCommerce customers, leveraging digital levers including search, content, assortment, pricing, promotions, and retail media.
  • Act as a strategic partner to Sales and Marketing to optimize investment across trade and retail media, ensuring efficient deployment of spend to drive profitable growth.
  • Foster and grow relationships across the Bottler System and lead end-to-end digital shelf execution across assigned customers.

The Coca-Cola Company is a global community of passionate employees who are refreshing the world and making a difference every day. Innovation has been at the heart of our story since 1886, and they believe a diverse, equitable, and inclusive workplace makes them stronger.