Own the full onboarding lifecycle from requirements gathering to post-launch review.
Manage data imports, integrations, and configurations to align systems with customer needs.
Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.
Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
Configure customer accounts, workflows, and user access while performing quality assurance testing.
Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.
Own execution of technical configuration for new Ashby customers, partnering with Implementation Specialists to tailor platform functionality.
Define and carry out testing plans ahead of go-live to ensure customers get to value quickly.
Document final configuration choices to support visibility and ongoing optimization post-launch.
Ashby provides an all-in-one recruiting platform that helps companies streamline hiring with powerful analytics and automation. The company values deep expertise, small capable teams, and a customer-centric culture, investing in best-in-class products.
Own the full customer implementation journey from signed agreement to go-live.
Configure integrations like Shopify and Klaviyo and build scalable onboarding playbooks.
Lead customer relationships and handle escalations while collaborating with Sales and Engineering.
The partner company is an AI-native platform that helps brands optimize customer journeys through integrations like Shopify and Klaviyo. It is a fast-growing, remote-first startup with a founding team and a culture of autonomy and AI-driven processes.
Coordinate the full client onboarding lifecycle, from project initiation to completion, ensuring accurate data and system configurations.
Collaborate with clients, insurance carriers, and internal teams to facilitate technical setups and resolve implementation issues.
Analyze implementation data using Excel and drive process improvements to enhance service quality and client satisfaction.
Our partner is a technology-driven organization specializing in group benefits and retirement services administration, with a focus on delivering seamless digital onboarding experiences. They foster a remote-first culture across Canada and offer multiple openings for candidates to grow professionally.
Own each new brand from signed contract to live, starting from sales handoff through technical setup and use case creation.
Build repeatable onboarding playbooks and leverage AI to automate workflows as the team scales.
Partner with Sales and Engineering to resolve escalations and hand off successful accounts to CSMs.
OuterSignal builds a customer intelligence layer for commerce, showing brands who their customers really are beyond the transaction. It is a small, high-performing team backed by world-class investors, building a category-defining platform.
Lead multiple concurrent Smartsheet implementations across client industries, ensuring customers gain maximum value from the platform.
Collaborate with customer stakeholders to manage timelines, scope, and change requests while designing and building Smartsheet solutions.
Serve as an advisor on best practices and platform capabilities, identifying expansion opportunities and meeting KPI targets.
Smartsheet is a platform that helps teams manage work and scale solutions, now combining human teams with AI agents to automate tasks and uncover insights. The company fosters an environment where ideas are heard, contributions have real impact, and diverse perspectives are welcomed.
Lead end-to-end software implementation projects from requirements to go-live.
Configure workflows, APIs, and data migrations for legal clients.
Manage project plans, testing, and cross-functional collaboration.
Onit is an AI-powered legal operations platform that streamlines enterprise legal management, matter management, and contract lifecycle processes. The company is a growing team of innovators focused on modernizing legal departments through intelligent automation.
Own the end-to-end onboarding journey for new restaurant partners, guiding them from kickoff to go-live.
Set up, configure, and test each account to capture the restaurant's unique voice, menu, hours, and policies.
Chat warmly and clearly with restaurant owners and staff via email, phone, and text to ensure they feel supported.
HKR.TEAM is a start-up dedicated to simplifying global HR. They have a transparent, tech-savvy culture with a young, meritocratic team that values ownership and getting things done.
Serve as a technical point of contact and trusted advisor for enterprise clients, managing implementations and optimizing platform performance.
Translate client objectives into technical solutions, troubleshoot issues, and coordinate with internal teams for resolution.
Use AI-enabled tools and maintain strong knowledge of platform capabilities to drive adoption and deliver client value.
Rithum is a commerce network that helps brands, suppliers, and retailers deliver seamless e-commerce experiences through an integrated platform. Trusted by over 40,000 companies and representing over $50 billion in annual GMV, Rithum fosters an inclusive culture with smart risk-takers and remote-first working conditions.
Own tiered post-sales launch support for new graphing accounts, including dedicated onboarding sessions and product guidance.
Lead migration support for customers transitioning from other graphing tools to ensure a smooth switch.
Develop customized onboarding resources by user type, skill level, and product area to scale adoption.
BioRender builds software for scientists to create professional-grade scientific figures, presentations, and data visualizations. Trusted by over 2 million scientists across 200+ countries, the company is mission-driven and remote-first with a collaborative culture.
Lead the timely and successful onboarding of new customers, ensuring every launch is flawless.
Manage day-to-day communication with customers and internal teams during implementation.
Recommend recycling and savings plans tailored to customer needs and business objectives.
RoadRunner is a technology-driven waste and recycling company dedicated to accelerating the road to Zero Waste and modernizing the waste industry with data-driven strategies. Founded in 2014, the company has a people-first culture, serves thousands of customer locations nationwide, and has been recognized as a Best Place to Work.
Own the first 45 days of every new customer, delivering a repeatable launch process from signature to adoption.
Configure accounts, run kickoff and hands-on training, and drive crews to first completed workflow.
Chase blockers with CS and Product, then hand off to the CSM with every exit criterion closed.
Bobyard uses computer vision and NLP to automate construction takeoffs and estimates, so contractors bid faster and win more. The company has raised a $35M Series A led by 8VC and is growing fast.
Own daily maintenance and configuration of the GTM technical stack, including CRM administration, integrations, and data governance.
Partner with Sales, Marketing, and Customer Success to triage issues, translate business requirements into scalable configurations, and evaluate new tools.
Maintain reliable data flows and enforce data quality standards across the GTM toolset to support revenue reporting and forecasting.
Ashby builds a suite of products that empower talent leaders, recruiters, and hiring managers to drive better hiring outcomes with data-informed strategies. The company is backed by Y Combinator and top-tier investors, growing over 100% year-over-year, and counts global leaders like Snowflake, OpenAI, and Shopify as customers.
Architect and maintain scalable Salesforce solutions across sales, marketing, finance, and customer success teams.
Build automation and manage GTM integrations including AI-powered tools.
Drive CPQ migration, document data structures, and train internal teams.
Dscout builds a flexible and powerful UX research platform trusted by top brands in finance, healthcare, consumer goods, and tech. The company is a team of passionate, empathetic, and curious professionals recognized as a leader in the Forrester Wave.
Coordinate client implementation projects from planning through delivery, ensuring milestones and timelines stay on track.
Serve as a key point of contact between internal teams and clients, organizing meetings, tracking action items, and updating stakeholders.
Support documentation, data conversion, integration activities, and change requests to ensure quality and contractual compliance.
This partner company provides technology solutions for the insurance sector. It is a growing organization with a supportive, collaborative culture focused on professional development and flexibility.
Lead customer workshops, coach associate consultants, and contribute to the company's knowledge base.
Enable provides an intelligent platform for pricing and rebate management, using AI-powered insights to help companies increase profitability. With $291M in funding and a rapidly scaling team, it is committed to reshaping the industry.
Assess client needs and teach them their options while maintaining the relationship after the first meeting.
Handle administrative tasks such as notes, appointments, and CRM hygiene.
Work from home with no cold calling and a qualified-interest pipeline.
Global Elite Empire Consultants is a consulting firm that specializes in needs analysis and client education. The company operates with a performance-driven culture, offering full training and remote work opportunities.
Own the technical setup of onboarding: API integrations, data mapping, CRM configuration.
Coordinate with the Onboarding Manager and cross-functional teams from kickoff to go-live.
Troubleshoot technical blockers, build runbooks, and track onboarding success metrics.
Euler is an AI-native PRM that modernizes partnership management, replacing spreadsheets and CRMs with automation and measurable ROI. The company grew 600% YoY in 2025, serves industry leaders, and values fast, intentional innovation.
Own implementations end-to-end, managing clients from Sales handoff through go-live, including project plans and launch readiness.
Manage technical setup including SFTP access, claims file validation, and partner with Engineering on advanced troubleshooting.
Lead client communications and coordinate internal partners to drive successful, on-time implementations.
Pivotal Health is a technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. We are a collaborative, low-ego startup building AI-driven solutions to simplify reimbursement workflows.