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Unlimited PTO

  • Be responsible for ensuring post-sale success and satisfaction of SmithRx customers.
  • Build and maintain client success plans, orchestrating the involvement of additional SmithRx teams.
  • Apply cross-functional project management to drive resolution for escalated client issues.

Account Management Relationship Management Healthcare Communication Conflict Resolution

20 jobs similar to Account Manager

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US 4w PTO

As an Account Executive, act as a strategic advisor to clients and broker partners. Manage post-sale engagement and ensure exceptional service delivery. Build and maintain strong relationships with clients, brokers, and internal teams to ensure retention, satisfaction, and growth.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

$110,000–$160,000/yr
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  • Own the relationships between Wellth and healthcare customers, typically large Payer and Provider organizations.
  • Be a strategic partner to clients, ensuring that programs are serving their needs and helping them identify areas of opportunity proactively.
  • Analyze, design, and present program outcomes to healthcare executives, conveying Wellth’s value story and quantifying the program’s impact.

Wellth is a fast-growing, growth-stage digital health company headquartered in Los Angeles that motivates people living with chronic conditions to make healthier choices.

Unlimited PTO

  • Lead initiative, in collaboration with the Account Management team to ensure that SmithRx performance analysis is completed and value is communicated to clients.
  • Build a 'performance assessment playbook' to ensure SmithRx is ahead of all contract performance accountability processes.
  • Actively participate in deal assessment for ongoing retention activity.

SmithRx is a rapidly growing, venture-backed Health-Tech company disrupting the Pharmacy Benefit Management (PBM) sector with a next-generation drug acquisition platform. The company has a mission-driven and collaborative culture that inspires employees to do their best work.

$150,000–$180,000/yr
US

  • Build and maintain strong relationships with key accounts, ensuring their satisfaction and long-term retention
  • Serve as the primary point of contact for client needs, inquiries, and escalations
  • Partner with clients to understand their goals, challenges, and workflows, providing actionable recommendations

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The final decision and next steps (interviews, assessments) are managed by their internal team.

US Unlimited PTO

  • Own the overall health, retention, and growth of assigned accounts; serve as the primary point of contact, coordinating across internal teams to ensure consistent delivery, clear communication, and alignment with customer goals.
  • Build and maintain trusted relationships with executive, clinical, operational, and technical stakeholders across enterprise healthcare organizations; develop a deep understanding of customers’ strategic priorities, success criteria, and organizational dynamics to guide long-term partnership and value realization.
  • Create and maintain account plans that include success metrics, KPIs, renewal timelines, and expansion strategies; use data and analytics to monitor performance, identify optimization opportunities, and inform proactive engagement.

Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR integrations. Founded in 2021, Zus partners with HIEs and other data networks to aggregate patient clinical history.

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  • Drive customer loyalty, retention, and revenue growth.
  • Build strong, strategic client relationships through high-quality service delivery.
  • Partner with sales team to support service lines and manage customer success within assigned accounts.

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries.

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The Account Manager engages the client, bids effectively, and efficiently to win our share of RFPs. The Account Manager role involves achieving targets for revenue, profitability and sale growth by developing strong client relationships. This role also consults with clients on sample design and business issues and knows when to elevate issues for resolution.

Ekas Market Research is a leading provider of data-collection services for the pharmaceutical and healthcare industry based in Australia.

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The Customer Account Manager drives revenue growth by building and managing strategic accounts and long-term client relationships. Focus on new business development, up-selling, and cross-selling to existing clients. Position Redwood as a business partner, addressing client goals within Digital, Business & Technology transformation areas.

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Reveleer is a technology-enabled services company that powers performance/quality measurement and risk adjustment solutions in healthcare. They support health insurance plans and Managed Care Organizations nationwide, leveraging software and other technology tools to accelerate their Risk Adjustment and Quality programs.

$115,000–$140,000/yr
Canada US UK

Strengthen relationships with Jane’s largest clinics through proactive outreach. Drive retention and feature adoption by helping clinics understand and leverage Jane’s capabilities. Influence Jane’s product direction by bringing forward clear, customer-informed insights and trends.

Jane is a high growth SaaS company that builds the products and tools that thousands of clinics rely on every day to run their businesses and care for their patients.

US

  • Manage and grow key client relationships in the prescription benefits and healthcare services space.
  • Serve as the primary liaison between clients, brokers, and internal teams, ensuring seamless service delivery and exceptional client experiences.
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  • Educate Healthcare Professionals (HCPs) about Braeburn’s products and related access resources.
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Braeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder.

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PointClickCare is the leading provider of Long-Term and Post-Acute Care (LTPAC) Real-World Data (RWD) and Real-World Evidence (RWE) solutions.

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  • Collaborate with suppliers to identify and mitigate potential supply chain issues.
  • Serve as a point of contact for day-to-day matters and regular business reviews.
  • Develop relevant internal and external SOPs to reflect market best practice.

Blink Health is a healthcare technology company focused on making prescriptions accessible and affordable. They're a collaborative team that invents new ways of working in an industry that has historically resisted innovation.

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Acts as the primary customer contact for sales demand creation by executing marketing strategy and promoting Sobi products. Provides current and comprehensive clinical knowledge of Sobi’s products and effectively communicates the on-label clinical benefits of the products. Expected to achieve territory sales by executing Plan of Action (POA) marketing strategies, which includes delivering branded sales messages to customers.

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  • Serve as the strategic point of contact for high-value client accounts.
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Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

Looking for someone driven to deliver exceptional client experiences. Responsibilities include building and maintaining strong client relationships. Also responsible for ensuring the timely and successful delivery of our solutions according to client needs.

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$95,000–$103,000/yr
US 5w PTO

Serve as the primary client advocate, building strong cross-functional relationships. Lead and execute day-to-day program operations, including client touchpoint preparation and presentation. Proactively identify opportunities to improve the client experience by gathering feedback, monitoring trends, and recommending enhancements to processes or services.

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  • Build and maintain strong relationships with key clients, serving as their trusted advisor.
  • Develop and implement strategic account plans to drive customer success and maximize value.
  • Champion the voice of the customer within the organization, advocating for product enhancements.

Simpplr is the AI-powered platform that unifies the digital workplace. They bring together engagement, enablement, and services to transform the employee experience, streamlining communication and automating workflows. Simpplr is headquartered in Silicon Valley with global offices and is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital.