Conduct clinical audits, risk assessments, and process reviews to identify compliance gaps and improvement opportunities.
Manage multiple client engagements and collaborate with healthcare client teams to ensure successful project execution.
Prepare and present audit results and recommendations to clinical, operational, and executive leadership.
Kodiak Solutions provides technology-driven solutions for healthcare finance, risk management, and revenue cycle management. The company's size and culture are not disclosed in the posting.
Lead clinical excellence managers in their region through account management and customer success.
Partner with customers to ensure highest standards of patient care and drive long-range sales plan.
Collaborate with cross-functional teams to align clinical strategies with company objectives.
Outset Medical is a trailblazing medical device company that is revolutionizing dialysis by pioneering groundbreaking technology. They focus on creating a high-performing team obsessed with progress in an atmosphere of transformative opportunities.
Serve as lead clinician and engagement manager for complex care clients, collaborating with PhD scientists and care coordinators.
Utilize clinical expertise to assess key issues, identify top experts, and guide patients to optimized care plans.
Build strong client relationships and coordinate with external providers and internal teams to deliver personalized care.
Private Health Management guides patients and families through the chaos and complexity of serious medical care as an independent advocate. The company is a remote organization with team members across the United States, focused on delivering personalized, measurably better outcomes.
Supervise and lead a clinical team delivering virtual EAP mental health services, ensuring high-quality, timely care and operational performance.
Monitor team caseloads and metrics, implement workflows, and drive performance to meet internal SLAs.
Deliver case audit feedback, coaching, and clinical consultation to ensure adherence to quality standards.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. Their AI-native platform reaches over 170 million people worldwide, and they foster a collaborative, mission-driven culture.
Provide operational oversight for clinical escalations, patient safety, and abnormal laboratory result workflows.
Lead quality improvement initiatives and investigate patient safety events.
Manage cross-functional projects to improve workflows and drive operational excellence.
Sprinter Health is an on-demand mobile health service that sends medical professionals to patients’ homes for blood draws, diagnostics, and wellness visits. We have a rapidly growing team of visionary leaders passionate about increasing access to care, lowering costs, and improving patient outcomes.
Support the Clinical Quality team through project-based deliverables and operational tasks.
Lead an end-to-end overhaul of the provider resource library, including auditing and refreshing content.
Provide weekly operational support including triaging tickets, preparing reports, and coordinating quarterly planning.
Maven is the world's largest virtual clinic for women and families, providing clinical, emotional, and financial support through a digital platform. With over 2,000 employer and health plan clients and more than $425 million in funding, Maven has been recognized as a top workplace and innovator.
Handle inbound and outbound calls in a fast-paced call center environment.
Manage patient communications via SMS, chat, and email.
Maintain patient records, ensure HIPAA compliance, and resolve concerns with first contact resolution.
Herself Health is a primary care startup focused on women aged 65 and older. With a team of 100+ colleagues, they are dedicated to providing specialized, patient-centric care.
Oversee daily clinical operations, ensuring quality standards, productivity goals, and patient outcomes are consistently achieved.
Lead, mentor, and support clinical teams through coaching, professional development, and performance guidance.
Maintain an active patient caseload while providing high-quality medical care including evaluations, diagnostic reviews, and treatment planning.
This role is listed on behalf of a partner company that manages all applications and next steps. They seek a leader to combine healthcare leadership with direct patient care in a collaborative behavioral health environment.
Lead clinical quality and compliance by auditing provider activity, providing feedback, and partnering with Legal, Compliance, and Patient Safety teams.
Manage and develop the Psychiatry Operations team, setting priorities, workflows, and performance expectations while fostering a culture of accountability.
Drive operational excellence through data-driven decisions, strategic initiatives, and collaboration with Product and Engineering on platform enhancements.
BetterHelp is on a mission to remove traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service with a network of over 30,000 licensed therapists, and we deeply invest in our team's well-being and professional development.
Oversee daily operations of the Patient Care Coordination team through direct management of the PCC Lead, ensuring clear priorities and accountability.
Drive regional KPIs for the PCC function and implement corrective action when targets are missed.
Continuously evaluate workflows to identify bottlenecks and roll out process improvements in partnership with clinical and product teams.
Form Health is a virtual obesity medicine clinic delivering physician-led, evidence-based care for obesity and related cardiometabolic conditions. Founded in 2019, Form Health is a venture-backed, mission-driven company partnering with leading employers and health plans to expand access to high-quality care nationwide.
Lead strategic initiatives to improve STARS, CAHPS, PWP, and HEDIS performance across the health plan.
Manage a team of 3-6 direct reports and collaborate with cross-functional teams.
Design and evaluate outreach programs to enhance member experience and close care gaps.
Sentara Health Plans provides health plan coverage to close to one million members in Virginia. It is part of Sentara Health, a not-for-profit integrated healthcare provider with nearly 30,000 employees and a family-friendly culture.
Handle escalations with the goal of resolving within KPI and providing troubleshooting support.
Manage day-to-day performance of the Client Experience Specialist Team and conduct quarterly reviews.
Review procedures and client experience pathways for improvements and analyze client data.
Doneverse is one of the world’s fastest-growing providers of Digital Marketing Virtual Assistants, supporting entrepreneurs and businesses in the digital marketing space. They believe in fostering a culture of innovation, collaboration, and respect.
Provide direct patient care as a PMHNP in a remote telehealth setting.
Conduct chart reviews and deliver empathetic feedback to improve clinical quality.
Cultivate supportive relationships with a network of psychiatric providers.
Rula is a mental health company dedicated to making mental healthcare work for everyone. They are a remote-first company with a strong focus on diversity, equity, and inclusion.
Design and build triage logic and escalation pathways for clinical red flags.
Keep clean, versioned documentation of protocols and changes for team accuracy.
Run QA programs to track triage performance and drive corrective actions.
Lark Health uses advanced AI techniques to provide scalable, affordable cardiometabolic care, helping partners manage over 30 million lives. As a remote-first company, they foster a mission-driven culture and are an Equal Opportunity Employer.
Lead proactive risk mitigation and quality governance to identify systemic issues before they escalate.
Manage high-stakes escalations and incident response with a team of resolution specialists.
Drive cross-functional root-cause analysis and process improvements to enhance customer experience.
Human Interest is a fintech company that provides retirement benefits for small and medium-sized businesses. It is a high-growth company backed by top investors, with a culture focused on customer obsession and long-term orientation.
Provide clinical and operational leadership for maternal and pediatric complex care programs.
Manage a team of clinicians to ensure high-quality, scalable support and performance.
Collaborate cross-functionally to shape population health strategy and improve outcomes.
Included Health is a digital healthcare company delivering integrated virtual care and navigation. The company has a remote-first culture and focuses on high-quality care for all.
Lead and manage the clinical team including physicians, APPs, physical therapists, and coaches.
Oversee hiring, staffing, capacity planning, and clinician development.
Own clinical quality, patient experience, and care-delivery operations.
Protera Health is a fast-growing digital health company reimagining musculoskeletal care. Their multidisciplinary virtual care team includes medical providers, physical therapists, health coaches, and other healthcare professionals, and they aim to treat patients as they would their own loved ones.
Supervise Peer Support Specialists, providing performance monitoring, mentorship, and weekly supervision.
Act as the frontline clinician for cases flagged by AI systems or the Peer Support team, performing direct outreach and risk assessment.
Conduct regular audits of AI conversation logs to ensure protocol adherence, clinical nuance, and patient safety.
Limbic is the leading clinical AI company for mental healthcare and the largest deployment of patient-facing mental health AI in the world, supporting over half a million patients across the UK and US. They are a well-funded and award-winning team that advises governments and regulators globally on AI safety and medical devices.
Drive product strategy and roadmap for patient engagement in recommended testing, growing monitoring adherence and simplifying the ordering experience.
Own the product lifecycle from discovery to launch, partnering with commercial, operations, clinical, and engineering teams.
Improve provider and patient experiences through physician portal, EHR systems, and patient portal, ground decisions in data.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women’s health, and organ health, aiming to make personalized genetic testing part of standard care. The team consists of highly dedicated professionals from world-class institutions, fostering a culture of hard work, growth, and collaboration.
Manage and oversee the GCP Quality Management System for global clinical operations, including decentralized trials.
Lead quality investigations, CAPAs, and audits to ensure compliance with regulatory standards.
Provide strategic quality advice and drive continuous improvement across the organization.
WEP Clinical partners with biopharmaceutical sponsors to bring treatments to patients through clinical trial delivery and home health services. With over 15 years of global experience, the company fosters a collaborative, innovative culture focused on improving patient outcomes.