Lead technical customer relationships for strategic accounts in Latin America, owning escalations and driving resolution on complex integration challenges.
Collaborate cross-functionally with Product, Development, Sales, and Partnerships to translate customer insights into product improvements.
Define best practices for technical onboarding, integration delivery, and ongoing account health monitoring to ensure high-quality delivery.
Serve as a subject matter expert driving deep technical and product expertise while advising customers and internal teams on best practices and strategic use.
Own the end-to-end management of complex customer incidents, leading cross-functional resolution efforts and providing clear communication.
Lead deep technical investigations into complex post-implementation issues, partnering with Engineering to identify defects and unblock integrations.
Belvo is an open finance API platform that democratizes access to financial services in Latin America by enabling financial innovators to access and interpret financial data and initiate payments. We are a highly-technical team of over 90 people representing 20 nationalities, with offices in São Paulo and Mexico City and a strong remote culture.
Use strong technical and diplomatic skills to address customer issues and provide feedback to Product and Engineering teams.
Work with customers' developers and partners to resolve complex problems with potentially costly and far-reaching consequences.
Collaborate via Slack and file JIRAs to report bugs, while analyzing customer trends to improve support processes.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. With a remote-first work culture and a strong emphasis on connection and inclusion, we are a vibrant global team of diverse experiences, making an impact each day.
Develop and maintain backend services using Go or Python for scalable, reliable system performance.
Build automation workflows with n8n and implement API integrations using REST, JSON/XML, webhooks, and OAuth.
Contribute to AI-powered initiatives including LLM agents, document processing, and intelligent automation solutions.
This partner company delivers IT services and managed solutions, focusing on automation and system integration. It offers a collaborative remote work culture and opportunities for professional growth in a fast-paced environment.
Serve as the primary technical point of contact for top accounts, ensuring seamless post-implementation customer experience.
Partner with Strategic Account Managers to recommend new features and integrations that drive client value and expansion.
Act as liaison between customers and Product/Engineering to manage escalations and resolve complex issues.
Boulevard provides a client experience platform for appointment-based, self-care businesses like salons and spas. Founded in 2016, the company values diversity, experimentation, and equal opportunity.
Design and build backend services for onboarding flows including KYB/KYC, document collection, and verification orchestration.
Contribute to frontend development for intuitive, responsive interfaces that simplify complex compliance processes.
Own integrations with external identity and verification providers, abstracting complexity behind clean internal APIs.
Clara is the fastest-growing B2B fintech company in Latin America, building the leading solution for companies to manage payments with corporate cards, bill pay, financing, and a B2B platform. Backed by top global and regional investors, Clara has a high-talent-density culture focused on ownership and innovation, serving over 20,000 businesses.
Own partner integrations end-to-end, serving as the primary technical contact from first call to final delivery.
Get hands-on with APIs, testing integrations, troubleshooting issues, and helping partners navigate SSO and platform standards.
Translate requirements into action by gathering developer needs and converting them into clear user stories for Product and Engineering.
Personify Health created the first and only personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. The team serves employers, health plans, and health systems with data-driven solutions, and is mission-driven to empower healthier lives.
Lead post-sales technical implementation discussions with merchants, conducting deep discovery and translating findings into a clear path forward.
Own the technical onboarding experience from kickoff to go-live, partnering with Engineering and Product to address product gaps.
Establish and maintain technical documentation such as architecture diagrams and API inventories, and build reusable integration assets.
Extend provides AI-driven solutions for retailers to enhance post-purchase customer satisfaction and revenue, including automated customer service, returns, fulfillment, and fraud detection. Backed by prominent investors and headquartered in San Francisco, the company works with over 1,000 merchants across various industries.
Design and implement robust backend services using Java, Spring, Spring Boot, and Spring Batch.
Architect scalable distributed systems and microservices, and build RESTful APIs for core financial products.
Mentor junior engineers and enforce best practices while collaborating with stakeholders to align technical solutions with business goals.
Clara is a leading B2B fintech for spend management in Latin America, helping over 20,000 businesses with corporate cards, bill pay, financing, and a B2B platform. It is certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup, with a high-talent-density culture and a team distributed across the Americas.
Manage and scale third-party partner ecosystem within the Origami Marketplace.
Develop and execute partnership agreements with a commercial mindset to drive revenue.
Collaborate with engineering, sales, and product teams to translate partner capabilities into integration requirements.
Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. Founded by industry veterans, the company is focused on client success and offers award-winning software solutions.
Own and manage end-to-end relationships with a portfolio of payment ecosystem partners across LATAM.
Identify, evaluate, and develop new partnership opportunities aligned with commercial and product priorities.
Negotiate commercial agreements, SLAs, and partnership terms in collaboration with internal teams.
Jobgether is an AI-powered job matching platform that connects candidates with employers. It operates remotely with a focus on efficient, data-driven recruitment for partner companies.
Elevate the UX by leading frontend architecture of payment systems, ensuring intuitive, responsive, and robust interfaces.
Bridge the Stack by designing and maintaining frontend/backend integrations with payment processors across Latin America.
Build for Resiliency by writing clean, observable, and secure code that handles sensitive financial data reliably.
Clara is the fastest-growing company in Latin America, providing the leading solution for companies to make and manage all their payments. Backed by top global and regional investors, we are building the financial infrastructure that powers high-performing organizations across the region with a passionate and committed team distributed across the Americas.
Write clear, thorough product specs and PRDs that engineering and design can act on without constant back-and-forth.
Manage and prioritize a ticket backlog with accuracy and consistency, ensuring nothing falls through the cracks.
Design, build, and maintain Workato recipes integrating ACME with Salesforce using REST APIs and workflow automation.
Peek is the operating system powering the experiences industry, from museums and attractions to tours and activities. A remote-first company recognized by Forbes and Built In, they are a global team of "Peeksters" who obsess over customers and collaborate with purpose.
Serve as the technical point of contact for strategic enterprise partners, resolving API issues and ensuring launches are technically ready.
Manage tickets, triage issues, and drive resolution while shielding engineering teams from routine interruptions.
Oversee launch readiness, validate requirements, and coordinate with engineering stakeholders to staff and monitor live events.
Xsolla is a global video game commerce company providing payment, storefront, and monetization infrastructure. The company fosters a supportive environment with training and career development opportunities.
Develop detailed project plans including solution design, timeline estimation, and testing plans.
Provide day-to-day technical support and create integration documentation for external partner stakeholders.
Serve as a subject matter expert and escalation point for technical challenges across internal and external teams.
Affirm is reinventing credit to make it more honest and friendly, offering buy now pay later solutions without hidden fees or compounding interest. The company is remote-first and covers half of all US ecommerce volume, with a focus on delivering honest financial products.
Build and maintain integrations between Symplicity products and third-party systems using Python and REST APIs.
Work directly with university clients across multiple regions, growing into leading technical conversations within three to six months.
Document work clearly and collaborate with Professional Services, product, and engineering teams to deliver reliable solutions.
Symplicity empowers higher education institutions globally with SaaS solutions driving student success. They are a Great Place To Work certified company with over 30 million students using their products worldwide.
Design, develop, and maintain backend services and APIs for device management software
Work with telecom customers like Nokia, Telefonica, and Claro to troubleshoot and resolve software issues
Collaborate with a distributed team across Latin America and the US using Agile/Scrum frameworks
GoFasti is a Talent-as-a-Service company that bridges the gap between world-class developers and designers from Latin America and first-class companies globally. The company focuses on remote work and has a distributed team across Latin America and the US.
Own end-to-end technical relationships with enterprise customers, translating business challenges into high-impact AI solutions.
Serve as primary technical point of contact across 5-8 customer engagements simultaneously, driving adoption and outcomes.
Design and build integrations between the Moveworks Platform and enterprise systems like ServiceNow, Workday, Okta, and Jira.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Drive technical success throughout the sales process as the primary technical advisor for new customer acquisition, helping prospects understand how Nylas fits into their architecture.
Accelerate evaluations by building proof-of-concept integrations, providing hands-on guidance around APIs and authentication, and supporting technical due diligence.
Influence product and go-to-market strategy by surfacing prospect feedback and competitive insights to Product and Engineering teams.
Nylas provides APIs that make it easy for developers to add email, calendar, and contact management features into applications. Supporting over 100,000 developers and collaborating with more than 900 companies globally, Nylas empowers digital communication tools across sectors like healthcare and education.
Own and grow a strategic portfolio of partners including acquirers, APMs, banks, and fraud solution providers.
Drive integrations, co-selling initiatives, and long-term commercial relationships across LATAM.
Collaborate cross-functionally with Product, Sales, and Customer Success teams to leverage the partner network.
Yuno builds payment infrastructure enabling global market participation for companies. Founded by payments and tech veterans, the company empowers teams at brands like InDrive and McDonald's to integrate over 1,000 payment methods via a single API across 80+ countries.
Own the strategy, roadmap, and execution of the integrations product area, bridging technical architecture and customer outcomes.
Lead product discovery, agile management, go-to-market, and analysis across the full product lifecycle.
Collaborate with engineering, design, and cross-functional teams to launch API products that connect with HCM ecosystems like Workday.
Hirevue is an end-to-end hiring platform that uses video interviewing, assessments, and conversational AI to help organizations discover and hire talent. The company has hosted over 70 million video interviews and 200 million chat-based engagements for more than 1200 customers worldwide.