Act as a bridge between engineering, product, and customer success to translate complex technical knowledge into accessible content.
Write and maintain high-quality Help Center content, including user guides, troubleshooting articles, how-to tutorials, and FAQs.
Find creative solutions to scale documentation efforts by leveraging AI and automation to improve speed-to-market and consistency.
Optro is the leading audit, risk, ESG, and InfoSec platform on the market, surpassing $300M ARR and continuing to grow. More than 50% of the Fortune 500 leverage our award-winning technology, and we're one of the 500 fastest-growing tech companies in North America.
Own docs.runpod.io end-to-end as a product, including information architecture, content strategy, structure, and continuous improvement of all documentation surfaces
Design and maintain a documentation experience that enables developers and agents to quickly understand, integrate, and successfully operate on Runpod with minimal friction or ambiguity
Create and curate high-quality technical content across APIs, SDKs, tutorials, quickstarts, and conceptual guides, ensuring accuracy, clarity, and consistency with the evolving platform
Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI. As a remote-first, globally distributed company, they are building the infrastructure layer that powers the next generation of AI systems.
Continuously review help documentation and customer feedback.
Partner with Product Managers and Engineers to publish or update articles.
Create educational media such as screen recordings, GIFs, and screenshots.
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 2000+ team members across 15+ countries, they operate in a global, remote-first environment and cultivate a culture where innovation thrives.
Conceptualize, structure, and craft clear, concise product documentation.
Evolve our product content strategy and writing guidelines in partnership with Product Design and Marketing.
Collaborate with teams across the organisation to create and improve content driven by user needs and real-world use cases.
SmartRecruiters is a Recruiting AI Company that transforms hiring for enterprises, delivering an AI-powered hiring platform that automates and optimizes the entire talent acquisition process. An SAP company, SmartRecruiters has a remote-friendly culture and is recognized as a leader in recruitment technology.
Own the documentation platform — its architecture, tooling, infrastructure, and deployment workflows.
Build and maintain integrations between documentation and engineering workflows, so docs stay in lockstep with product development and new features are captured as they ship.
Design and implement AI-assisted documentation workflows that help engineers contribute to docs more easily and keep content accurate and up to date.
Dash0 is building an AI-centric platform that eliminates vendor lock-in and meaningless toil. They aim to shape a product that developers love—all with transparent pricing and cost-control built in. They are backed by top-tier investors including Balderton Capital, Accel and Cherry Ventures.
Lead the charge as the primary creator, authoring content in both written and video formats.
Develop and refine customer training content.
Collaborate effectively with additional resources as required.
Tenna helps customers control their mixed assets anytime, anywhere, on one comprehensive platform. The Tenna Team is quality-obsessed, gritty, continuous learners, and collaborative problem solvers that foster innovation, authenticity, and excellence.
Simplify the use and integration of Experian's products by creating valuable content.
Develop long-term content strategies that organize and make documentation easily discoverable for developers.
Ensure content accuracy and clarity by conducting regular content reviews and maintaining high documentation standards.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They have a team of 22,500 people across 32 countries and are committed to creating an environment where everyone feels they belong and can excel.
Provide ticket-based creative and technical support for Free, Standard, Pro, and Unlimited plan customers
Resolve customer inquiries with speed and accuracy
Analyze trends in our AI support escalations to optimize deflection and improve automated responses
Runway is building AI to simulate the world through merging art and science. They believe that world models are at the frontier of progress in artificial intelligence and they are determined to change the world.
Turn complex technical concepts into clear, conversational, and engaging scripts and learning content
Edit drafts from engineers, developers, and execs to remove jargon and bring in clarity, tone, and flow
Partner with instructional designers to ensure content aligns with learning goals and tells a cohesive story
Codeword is a communication agency that helps brands create breakthrough comms, content, and community experiences. They're a fast-moving team of writers, editors, designers, strategists, videographers, and PR mavens. They are around 100 people and have a friendly team that looks after each other.
Create educational and informational content pieces that present the client as an authority.
Conduct desk research using credible technical and regulatory sources.
Proofread and edit content to ensure accuracy, clarity, and consistency.
Our client provides integrated water and waste management systems for the marine, offshore, and building industries, focused on the shipping and offshore sectors. They focus on sustainability and marine decarbonization, bringing novel technologies to market that help vessel owners and operators reach their environmental and operational targets.
Take proactive ownership of the agent storytelling roadmap.
Translate technical AI updates into clear, simple stories.
Develop a dual-track content plan that addresses the specific needs and goals of both IT and business buyers.
Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. They come from more than 50 different countries and cultures and together they are creating the future of insurance.
Manage customer inquiries across email, chat, Slack, focusing on complex cases requiring human judgment
Provide technical and creative support to enterprise customers via written communication and calls
Investigate technical issues and create detailed bug reports that save engineering time
Runway is building AI to simulate the world through merging art and science, believing that world models are at the frontier of progress in artificial intelligence. The Runway team consists of creative, open minded, caring, and ambitious people who are determined to change the world and continuously build impossible things.
Define and evolve Remote’s brand voice, shaping a distinctive voice that reflects Remote’s clarity and global perspective.
Own creative campaign storytelling end-to-end, leading messaging and writing across channels.
Write and optimize high-impact website content that clearly communicates Remote's value and drives conversion.
Remote is solving the biggest challenge in modern business: building and scaling global teams. They enable companies to employ anyone, anywhere compliantly, while simplifying payroll, benefits, taxes, and HR. Their team works asynchronously around the world.
Interview subject-matter experts (SMEs) about product-related changes.
Create technical documentation and tutorial video scripts for customers.
Partner with AI tools to improve efficiency and speed in your day-to-day tasks.
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. Their HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures.
Execute assigned production tasks to support the creation and update of enablement content, following established templates and standards.
Perform content cleanup and maintenance activities, including identifying and addressing outdated, duplicate, or redundant training materials
Support organization and structuring of learning assets across repositories, ensuring consistent naming conventions, version control, and file management practices
IDC is the premier global provider of trusted technology intelligence, equipping business and technology leaders with the evidence they need to make confident decisions. With more than 1,000 analysts worldwide, they combine deep expertise with practical relevance and are recognized by IIAR as Analyst Firm of the Year for five consecutive years.
Develop and execute content across platforms, ensuring a consistent brand voice.
Create diverse content like text, visuals, and videos optimized for engagement.
Monitor social media analytics to refine content approaches and enhance engagement.
They are training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft.
Write, edit, and proofread content across formats.
Upload and format content in CMS using SEO/UX best practices.
Collaborate with designers and creative partners to ensure narrative + visual alignment.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Review, edit, and refresh existing business and process documentation to ensure accuracy and clarity
Maintain documentation lifecycle elements such as versioning, review cycles, and content status signals
Triage incoming feedback, implement updates, or coordinate with content owners for resolution
Blueprint is a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Its people are its greatest asset, and they use technology as a tool to bridge the gap between strategy and execution. They build teams of people with diverse skillsets and backgrounds.
Translate creative strategy into repeatable, scalable systems for AI-powered content production.
Build and maintain automated workflows for short-form content creation using AI tools.
Support the AI Creative team by documenting workflows, best practices, and system logic for scalable use.
Vocal Media helps creators get discovered and fund their work. They provide a platform for creators to share their stories and connect with audiences. Vocal Media is committed to developing leaders, policies, and a team culture that embraces diversity and enhances equity.
Own the enablement content library and keep assets accurate and up-to-date.
Coordinate and support the delivery of training sessions and onboarding programs.
Use AI tools to draft content, summarize inputs, and improve efficiency.
CertifID provides a secure platform that verifies identities, authenticates wire transfer instructions, and detects potential fraud attempts, mitigating risks and ensuring secure transactions. It's a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud.