Work directly with customers to understand how they currently manage their governance, risk, and compliance workflows.
Translate customer needs into live Sprinto workflows; this is a builder role inside Customer Experience & Product Management.
Configure and deploy customer solutions across Sprinto modules and connected systems; use APIs and custom integrations when native workflows are not enough.
Sprinto is an AI-native GRC platform that helps organizations manage risks, audits, vendor oversight, and continuous monitoring from a single connected platform. With a team of 350+ employees serving 3,000+ customers across 75+ countries, they combine scale with expertise to deliver trust and compliance.
Lead the end-to-end architecture and design of Genesys Cloud CX solutions.
Translate business requirements into scalable, secure, and high-performing technical designs.
Guide and mentor engineering teams, ensuring best practices and architectural standards are followed.
Miratech helps visionaries change the world through IT services and consulting, uniting enterprise and start-up innovation. As a values-driven company with a culture of Relentless Performance, they retain nearly 1000 full-time professionals across 5 continents and over 25 countries, experiencing annual growth exceeding 25%.
Own the technical relationship for a portfolio of monitoring company customers, acting as their trusted advisor and escalation point
Partner with customers to design, launch, and optimize call flows, including telephony routing, failover strategies, and integration patterns
Proactively monitor system performance, identify risks, and drive improvements to reliability, latency, and call success rates
RapidSOS is the leading public safety AI company that unlocks mission-critical intelligence for first responders and security teams – enabling faster, smarter and more accurate emergency response. They are in an exciting phase of growth, welcoming new members from across the globe to their mission-driven, ambitious, and inclusive team.
Guide the implementation team responsible for deploying our VoIP solutions.
Optimize processes, enhance customer satisfaction, and scale the team to meet future demands.
Shape the efficiency and effectiveness of our implementation strategies.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Act as the technical lead in the sales process, working closely with the sales team.
Engage with potential customers to understand their needs and design data and analytics solutions.
Create and deliver detailed proposals, including timelines, level of effort, and cost estimates.
Innovative Solutions helps customers build out their cloud strategy, helping find the right solution, and aligning Innovative's resources to those solutions as a trusted advisor. Their engineers work in close partnership with their Service Delivery team to ensure a successful cloud journey for their customers.
Build and nurture relationships with key customer stakeholders.
Offer technical guidance and best practices for Zscaler solutions.
Work proactively to identify adoption insights and develop risk mitigation plans.
Zscaler accelerates digital transformation to ensure customers can be more agile, efficient, resilient, and secure. They are an AI-forward enterprise leveraging the world’s largest security data lake to power their cloud-native Zero Trust Exchange platform.
Run deep, structured discovery with customer stakeholders and translate pain into an actionable technical plan.
Design, implement, and validate solutions, balancing speed, security, and maintainability.
Configure the platform, stand up integrations, troubleshoot, and deliver working deployments.
Relyance AI helps customers translate privacy, security, and AI governance challenges into working solutions. They foster a hospitable and data-driven culture and are committed to creating an inclusive environment for all employees.
Symmetry Systems is the Data+AI Security company. Their data security posture management platform is engineered specifically to address modern data security and privacy challenges at scale from the data out, providing organizations the ability to innovate with confidence.
Manage end-to-end service delivery and operations, both upstream with tier 1 carrier partners and downstream with customers.
Provide phone and email support to all customers, delivering professional and technical assistance during the provisioning of services.
Handle escalated trouble tickets by diagnosing and resolving voice and network faults, while mentoring staff to deliver high-quality service.
Bettersource is the leading provider of global staffing and outsourcing solutions to companies in Australia & New Zealand. They offer an unparalleled work culture where output is valued over location.
Keep abreast of the competitive landscape and emerging technologies.
Analyze customer requirements to understand how Zayo products and services can be applied.
Document and diagram solutions to clearly outline all technical components.
Zayo provides mission-critical bandwidth to impactful companies, fueling innovations. With a 141,000-mile network in North America and Europe, they offer connectivity to buildings and data centers, serving various large enterprises with communication infrastructure solutions.
Responsible for voice & VoIP infrastructure functioning properly.
Troubleshoots, maintains, and grows the voice network.
NICE Ltd. software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
Utilize logical problem-solving to find creative solutions to problems with Genesys Cloud CX.
Work with SIP, WebRTC, VoIP, PCap analysis, troubleshooting call quality, media gateways, and SBC devices.
Work with stakeholders and other technical teams to collect business and technical requirements to design/deliver enterprise-level solutions using Genesys architect and Genesys Scripter.
LoanCare is a leading full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and homeowners. Backed by Fidelity National Financial (NYSE: FNF), it subservices over 1.8 million loans in 50 states.
Serve as the primary technical point of contact for enterprise customers onboarding and beyond.
Translate business requirements into technical solutions, working closely with Customer Success and Account Managers.
Build, configure, and test integrations between Mavenoid and external systems–such as CRMs, CCaaS platforms, CMSs, and e-commerce systems.
Mavenoid is the Intelligent Support Platform for products and devices. Their technology delivers customer support with troubleshooting and personalized remote support to reduce costs. They are in an exciting growth phase as a remote-first company with team members across Sweden, the UK, and the US.
Optimize deployment frameworks by identifying inefficiencies and implementing scalable, automated solutions and tooling.
Array is a financial innovation platform helping digital brands, financial institutions, and fintechs launch compelling consumer products faster. They are a remote-first company focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.
Responsible for net new customer acquisition and driving new revenue.
Work with customers to understand their business and technical requirements.
Work with internal teams to address customer requirements and advise on digital communication strategies.
Twilio is shaping the future of communications, delivering solutions to businesses and empowering developers to craft customer experiences. They're dedicated to remote-first work and have a strong culture of connection and global inclusion.
Define and document target-state architecture for the Network Services domain.
Identify and resolve enterprise DNS conflicts and IPAM-related issues.
Develop standardized configuration templates and architectural guardrails for Voice and SIP services.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They are a values-driven organization with a culture of Relentless Performance, with nearly 1000 full-time professionals and an annual growth rate exceeding 25%.
Coordinate release planning, development, testing, and releases.
Provide routing design and implementation for contact center technology.
Cooperate with the Architecture team to design, develop, and deploy APIs.
Miratech helps visionaries change the world by bringing together enterprise and start-up innovation. They are a global IT services and consulting company that supports digital transformation for some of the world's largest enterprises, with nearly 1000 full-time professionals.
Install and support WatchGuard Video applications at client sites, including cloud-based, Linux-based, and Windows-based systems.
Troubleshoot and resolve technical issues in a timely manner; train end users on the video system's functionality.
Travel up to 50% within the Eastern Region as needed and maintain a valid driver's license.
Motorola Solutions is a global company focused on providing communication solutions and services. They help public safety and commercial customers improve their operations and safety through innovative technologies. They have a people-first and community-focused culture.
Partner with Account Managers to identify, qualify and drive renewals and expansion opportunities
Build and maintain strong technical partnerships with our customers via engaging product demonstrations, trials, and other communications
Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy
Vanta's mission is to help businesses earn and prove trust by empowering companies to practice better security and prove it with ease. They have a kind and talented team, with many succeeding without prior security experience, demonstrating an inclusive work environment.