Own the full onboarding journey for net-new customers, from setup to live handoff with Customer Success.
Manage multiple concurrent onboardings in a high-volume environment with 1:1 and group training.
Drive customers to adoption and self-sufficiency, collaborating cross-functionally to improve the onboarding playbook.
Roofr provides a CRM platform for roofing businesses, integrating sales tools, payments, and material ordering. They are a successful startup with a strong culture and financials, offering growth opportunities.
Own lab certifications end-to-end across Quest, LabCorp, and 20+ lab partners.
Keep ~30 certifications moving at once, chasing blockers and keeping everyone informed.
Automate repetitive workflows with scripts and AI tools, and dig into backend data to fix integration issues.
Junction builds the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. We're a team of ~60, backed by top investors, and scaling fast.
Own the technical setup of onboarding: API integrations, data mapping, CRM configuration.
Coordinate with the Onboarding Manager and cross-functional teams from kickoff to go-live.
Troubleshoot technical blockers, build runbooks, and track onboarding success metrics.
Euler is an AI-native PRM that modernizes partnership management, replacing spreadsheets and CRMs with automation and measurable ROI. The company grew 600% YoY in 2025, serves industry leaders, and values fast, intentional innovation.
Collaborate early with Product, Engineering, Design, AI, and Clinical teams to identify potential issues during feature discovery and design.
Own testing activities including functional, regression, integration, and end-to-end testing across mobile, backend, APIs, and AI features.
Drive defect management and contribute to QA processes, documentation, and test automation improvements.
Sword Health is an AI healthcare company building AI-powered care programs for physical therapy, women's health, and mental health. With over 700,000 members and 1,000+ enterprise clients, they have raised more than $500 million and are backed by leading investors.
Design, build, and optimize AI-powered customer service solutions for enterprise clients.
Integrate REST, SOAP, and GraphQL APIs and configure contact center workflows.
Provide technical leadership, production support, and incident response for live environments.
This company specializes in AI-powered customer service solutions for enterprise clients, including conversational AI and contact center automation. They offer a supportive, collaborative remote culture with opportunities for professional growth and community involvement.
Act as the main onboarding contact for new business hosts, explaining requirements and guiding them from first hello to approved account.
Collect and review KYC documents, ownership details, and other onboarding materials with high attention to detail.
Track cases, follow up on missing items, and partner with Compliance, Sales, and Operations teams to keep onboarding on schedule.
Veta Virtual is a virtual staffing company that hires for high-growth clients in fintech and cryptocurrency. They foster a collaborative, high-trust remote culture where performance is celebrated and growth is taken seriously.
Serve as a hands-on technical resource for complex customer programs, turning requirements into production-ready solutions.
Build and troubleshoot integrations using REST APIs, HTTP, JSON, webhooks, and authentication.
Optimize AI-powered customer experiences and virtual-agent workflows by testing prompts and analyzing logs.
Remote-first technology company focused on AI-powered customer experiences, contact center technology, and enterprise deployments. Its culture is collaborative and inclusive, emphasizing innovation, creative problem solving, and customer relationships.
Combine manual and automated testing for compliance features and complex scenarios.
Design and maintain Java-based automated tests for APIs, integrations, and E2E flows.
Verify KYC/AML and antifraud processes, integrate tests into CI/CD, and use AI tools for efficiency.
Quadcode is a fintech company specializing in financial brokerage and providing advanced trading platforms as SaaS solutions to brokers worldwide. With a team of over 500 tech-driven professionals across the globe, it fosters a positive, innovative culture where every project drives impact.
Own Oura's BTS and Workato platform roadmap, turning underspecified asks into a prioritized backlog.
Partner with directors and stakeholders to align integration and automation demand into one transparent process.
Own API contracts, versioning, and integration-pattern choices, partnering with Enterprise Architecture on systems design.
Oura makes award-winning smart rings and an app that help millions of people track readiness, activity, and sleep. It is a quickly growing, values-driven global company that focuses on employee well-being and helping teams do their best work.
Own conversion and activation for Vanta's agentic self-serve front door, building an onboarding experience where the Vanta agent sets up and runs each customer's security program.
Drive the self-serve onboarding journey for startups and downmarket customers from signup to value across the full platform, partnering with Sales, Marketing, Customer Success, and Account Management.
Establish the strategy, roadmap, and operating model for product activation and onboarding, working with Engineering, Design, Data, and GTM teams to improve activation and time-to-value.
Vanta provides a trust management platform that automates security monitoring and compliance, helping businesses build, maintain, and demonstrate trust. Founded in 2018, Vanta has a kind and talented team and is trusted by thousands of companies, with many employees succeeding without prior security experience.
Own end-to-end onboarding for new OnBoard customers, configuring the platform to meet defined requirements.
Deliver admin and end-user training to ensure confidence and product adoption at launch.
Manage onboarding project plans, timelines, and stakeholder coordination across multiple concurrent engagements.
OnBoard provides board management software that helps boards function at a higher level for organizations worldwide. Serving over 5,000 organizations and 12,000 boards across 60 countries, the company fosters a fun, philanthropic, and inclusive 'Pathfinder' culture.
Own feature quality across web, Android, and integrations using AI tools for test design and investigation.
Perform exploratory, functional, integration, and regression testing while validating automated coverage.
Collaborate with developers and product managers to ensure release readiness and improve QA processes.
5Blue Software is a software company that provides QA engineering and technology solutions for enterprise clients, including a global advertising technology platform. The international team supports flexible remote work, offers medical insurance, and emphasizes collaboration and continuous improvement.
Design, execute, and maintain comprehensive manual test cases for business-focused mobile applications.
Perform end-to-end and regression testing across releases, product updates, and critical user journeys.
Write and maintain automated tests in Kotlin and contribute to CI/CD integration.
The company provides digital financial solutions for small and medium-sized businesses, helping support everyday business operations across Southeast Asia. It fosters a fully remote, collaborative engineering culture with regular offsites, team events, and a focus on meaningful ownership.
Own the full onboarding lifecycle from requirements gathering to post-launch review.
Manage data imports, integrations, and configurations to align systems with customer needs.
Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.
Guide new customers through onboarding to a live setup that works for their business.
Help customers configure channels, AI agents, and automations to handle leads effectively.
Act as the main point of contact, ensuring timely resolution of issues and high satisfaction.
Respond.io is an AI-powered business messaging platform helping companies manage customer conversations across chat, calls, and email in one place. They are a globally distributed team with employees worldwide, fostering a diverse and inclusive culture.
Own end-to-end onboarding, integration, launch, and ongoing success management for B2B customers.
Manage customer relationships, collaborate with sales, and use AI to automate workflows and improve response times.
Build scalable CS processes, analyze performance data, and drive engagement and customer outcomes.
They provide a B2B loyalty and partner platform, helping businesses maximize value through AI-powered customer success workflows. The company is a growing international startup with an AI-first culture, seeking its first dedicated customer success hire.
Collaborate with engineers to develop and test new features, from requirement analysis through release sign-off.
Partner with product managers to prioritize testing, clarify requirements, and coordinate Business Acceptance Testing.
Work with manual QA engineers on cross-team projects and identify risks to ensure high-quality products.
SwingDev is the Polish branch of Hippo Insurance, an InsurTech company making home insurance smarter with technology. We're people-first, with a culture of trust and empathy, and we hire top-tier, collaborative professionals.
Own technical discovery and demos, surfacing integration risks early
Scope APIs and CRMs, then drive implementation through go-live
Partner with sales and post-sales to ensure successful onboardings
We are a small, ambitious team building AI that transforms how service businesses grow. We move fast, value speed, ownership, and impact, and care about great engineering and each other.
Own the end-to-end onboarding journey for new restaurant partners, guiding them from kickoff to go-live.
Set up, configure, and test each account to capture the restaurant's unique voice, menu, hours, and policies.
Chat warmly and clearly with restaurant owners and staff via email, phone, and text to ensure they feel supported.
HKR.TEAM is a start-up dedicated to simplifying global HR. They have a transparent, tech-savvy culture with a young, meritocratic team that values ownership and getting things done.