Lead onboarding activities for new customers, including training and adoption monitoring.
Drive product adoption and expansion through proactive efforts and churn prevention.
Act as the main point of contact for LATAM customers, ensuring best practices and maximum value.
Insightful is a market-leading platform for workforce analytics, processing big data into actionable insights. We empower enterprise customers to improve employee productivity, business processes, and staff well-being.
Own the end-to-end onboarding journey for new restaurant partners, guiding them from kickoff to go-live.
Set up, configure, and test each account to capture the restaurant's unique voice, menu, hours, and policies.
Chat warmly and clearly with restaurant owners and staff via email, phone, and text to ensure they feel supported.
HKR.TEAM is a start-up dedicated to simplifying global HR. They have a transparent, tech-savvy culture with a young, meritocratic team that values ownership and getting things done.
Own the full onboarding journey for net-new customers, from setup to live handoff with Customer Success.
Manage multiple concurrent onboardings in a high-volume environment with 1:1 and group training.
Drive customers to adoption and self-sufficiency, collaborating cross-functionally to improve the onboarding playbook.
Roofr provides a CRM platform for roofing businesses, integrating sales tools, payments, and material ordering. They are a successful startup with a strong culture and financials, offering growth opportunities.
Manage a portfolio of customers throughout the post-onboarding journey, focusing on retention, adoption, and revenue growth.
Conduct strategic meetings, product demos, and training sessions in Spanish for clients and partners in Mexico.
Monitor health scores and business metrics to proactively identify risks, opportunities, and expansion potential.
Partner is a SaaS company providing omnichannel customer engagement software. They are a growing team with a data-driven culture, using AI tools and collaboration to deliver customer success.
Lead technical onboarding and platform configuration.
Deliver technical training, workshops, and demonstrations that connect capabilities to customer needs.
Act as the technical bridge between customers, Product, and Engineering.
Pessoa provides an AI-powered software development platform that helps engineering teams improve workflows. The company emphasizes cross-functional collaboration, technical innovation, and professional growth in an inclusive, remote-friendly culture.
Manage a portfolio of customers during onboarding, supporting adoption, engagement, and successful implementation.
Use data, automation, and AI-enabled tools to prioritize interactions, reduce churn risks, and drive retention.
Collaborate with customers, partners, and internal teams to resolve issues, align expectations, and improve the customer journey.
This company provides SaaS solutions and focuses on customer success, onboarding, and retention. They foster a collaborative, inclusive remote culture that values curiosity, digital mindset, autonomy, and continuous learning.
Manage the complete technical setup and implementation of new gyms and fitness studios across the SMB and LATAM segments.
Configure platform modules and integrations, coordinate data migrations, and ensure implementations are delivered within SLAs.
Monitor onboarding KPIs, maintain documentation, and collaborate with internal teams to improve the onboarding experience.
Jobgether is an AI-powered recruitment platform that connects job seekers with opportunities through an automated matching process. The company fosters a collaborative, inclusive, and purpose-driven culture focused on innovation, personal growth, and employee wellbeing.
Serve as trusted point of contact for clients across phone, email, SMS, webinars, and events, owning issues through resolution.
Lead client onboarding one-on-one and via live webinars, plus proactive outbound outreach for engagement and account maintenance.
Manage accounts receivable and payment follow-up, including sensitive collections conversations up to $10,000.
Our client is a fast-growing coaching and personal development company founded in 2016, helping entrepreneurs and individuals transform their lives and businesses. It ranks among the Inc. 500 fastest-growing companies, with coaching programs, digital products, bestselling books, and major live events.
Manage daily communications across support channels (email, chat, phone) to ensure customer satisfaction.
Build trust through empathetic, clear, and objective communication while researching customer history for best resolution.
Maintain accurate records in CRM, categorize tickets, and escalate recurring or critical issues to leadership.
Wellhub is a corporate wellness platform that connects employees to top partners in exercise, mindfulness, therapy, nutrition, and sleep, all in one subscription. With offices in New York and teams across Europe, North America, and South America, they foster a culture that values well-being, collaboration, and diverse perspectives.
Manage the full remote patient sales journey from inquiry to booked consultation and procedure.
Convert inbound leads through consultative, patient-centered communication in English and Spanish.
Maintain an accurate CRM pipeline with structured follow-ups to improve conversion rates.
A growing premium healthcare and wellness organization dedicated to delivering personalized, high-touch patient experiences. Operates with a remote international team and focuses on modernizing sales operations.
Lead technical implementation and coordination of customer onboarding in a fast-growing SaaS environment.
Combine hands-on engineering expertise with project management to ensure seamless integrations and successful customer launches.
Collaborate with onboarding, customer success, and engineering teams to resolve technical challenges and improve processes.
A fast-growing SaaS company leveraging AI-driven innovation in partnership management. It is a high-growth, profitable business with a collaborative culture and experienced teams.
Lead and grow a high-performing team of Solution Consultants focused on CRM and Industry workflows.
Partner with Sales Leaders to drive aligned account planning, opportunity strategy, and customer success.
Engage directly with customers, presenting ServiceNow’s value and shaping transformational programs in-market.
ServiceNow is a global market leader providing an intelligent cloud-based platform that connects people, systems, and processes to help organizations work smarter and faster. Founded in 2004, the company serves over 8,100 customers, including 85% of the Fortune 500, and fosters a culture of innovation and collaboration.
Drive revenue growth by selling Gurobi software to new and existing clients.
Build and maintain customer relationships, securing satisfaction with products.
Collaborate with sales teams, maintain CRM, and report on customer needs.
Gurobi Optimization empowers customers to expand their use of mathematical optimization technology to make smarter decisions and solve complex business problems. The company looks for passionate, dedicated, innovative game-changers to join their team.
Own client onboarding end-to-end, including project plans, system configuration, and training for universities in the LAC region.
Act as a trusted advisor, building strong relationships and ensuring clients maximize value from Symplicity solutions.
Run client workshops in Spanish, English, or Portuguese, managing multiple projects in a fast-paced international environment.
Symplicity is a global higher education technology company that helps institutions connect students with career opportunities and improve student success. Serving over 1,200 universities in more than 40 countries, it fosters an inclusive, diverse, and collaborative workplace.
Drive awareness and schedule onboarding demos with prospective employer groups via high-volume outbound calling.
Coordinate with implementation, account management, and customer success teams to ensure seamless client setup and portal administration.
Maintain accurate tracking in Salesforce and support existing customers with technical integrations and bulk uploads.
Mitratech builds world-class software that simplifies operations in Legal, Risk, Compliance, and HR functions. With 20,000 client companies including 30% of the Fortune 500, the company values a diverse, inclusive culture and entrepreneurial spirit.
Own end-to-end onboarding, integration, launch, and ongoing success management for B2B customers.
Manage customer relationships, collaborate with sales, and use AI to automate workflows and improve response times.
Build scalable CS processes, analyze performance data, and drive engagement and customer outcomes.
They provide a B2B loyalty and partner platform, helping businesses maximize value through AI-powered customer success workflows. The company is a growing international startup with an AI-first culture, seeking its first dedicated customer success hire.
Handle client calls, onboarding sessions, and discussions to understand requirements and provide practical solutions.
Work with CRM platforms like HubSpot, Apollo, and Aircall to support setups, integrations, and workflow improvements.
Explore AI tools and automation to improve efficiency, troubleshoot issues, and deliver innovative solutions.
INSIDEA is a fully remote organization delivering digital marketing and HubSpot solutions, helping brands enhance their online presence and drive measurable growth. The company is a Top 10 Elite HubSpot Solutions Partner and hires top talent from across the globe.
Act as primary contact for product, technical, and service inquiries, managing tickets and coordinating with internal teams.
Build strong relationships with stakeholders, escalate complex issues, and ensure resolution per SLAs.
Analyze support queues to identify trends and improve operations for enterprise customers.
This role is listed on behalf of a partner company that delivers an innovative SaaS platform to enterprise customers. They have a global team dedicated to providing exceptional support and value collaboration and customer impact.
Partner with Account Executives to lead technical discovery and design tailored demonstrations for enterprise customers across LATAM.
Lead proofs of value, architecture workshops, and technical evaluations with measurable success criteria.
Translate technical fit into business value, bringing customer insights back to Product and Engineering.
Glean is the Work AI platform that helps organizations work smarter with AI, powering enterprise search, AI assistants, and AI agents on one open platform. With 1,000+ employees across 25+ countries, Glean is recognized as a top innovator and fosters a diverse, inclusive, and AI-first culture.