Build and operationalize scalable performance frameworks, scorecards, and evaluation methodologies across BPO teams.
Analyze manual audits, speech analytics, and operational reporting to uncover trends and actionable insights.
Collaborate with operations, analytics, and Member Experience teams to align performance strategy and adopt AI-driven evaluation tools.
Chime is a financial technology company, not a bank, on a mission to make core banking services helpful, easy, and free for everyday Americans. It is a team of problem solvers, dreamers, and builders with an entrepreneurial culture focused on members and financial progress.
Lead strategy, business planning, and continuous improvement for Health Coaching.
Drive cross-functional programs end-to-end with Care Delivery, Clinical, Finance, and Engineering.
Use data and metrics to identify opportunities, analyze processes, and communicate risks.
Omada Health is a virtual-first healthcare company focused on bending the curve of chronic disease. It has served over two million members and is a certified Great Place to Work with a collaborative, results-driven culture.
Lead strategic, cross-functional programs that strengthen customer engagement across Voice of Customer, content, and advocacy.
Structure complex priorities, improve planning and execution, and connect customer feedback to product and experience decisions.
Partner with CX, GTM, Product, Engineering, and RevOps to deliver shared outcomes and drive adoption, retention, and advocacy.
1Password provides enterprise password management and Unified Access Management to secure identities and devices. With over 180,000 businesses and $400M ARR, they are a Forbes Cloud 100 company with a collaborative, human-centric culture.
Lead cross-functional initiatives to turn complex business priorities into clear plans and measurable results.
Support company planning, QBRs, and objective tracking to inform leadership decisions.
Use AI-assisted analysis and workflow automation to generate insights and scale programs.
1Password builds enterprise password management and cybersecurity solutions trusted by 180,000+ businesses. It has a human-centric, fast-paced culture that values experimentation, AI-driven efficiency, and delivering measurable results.
Lead program management across a portfolio of Alma projects, driving planning, timelines, and stakeholder alignment.
Flex across initiatives as priorities shift, bringing structure and clarity to ambiguous workstreams.
Drive progress against commitments, milestones, and service expectations while surfacing risks early.
Alma simplifies access to high-quality, affordable mental health care by helping therapists accept insurance and offer in-network care. With over 20,000 therapists in its network across all 50 states, Alma was named one of Inc's Best Workplaces in 2022 and 2023.
Serve as a strategic partner to the Design VP, driving team communications, operating cadences, and actionable plans for organizational effectiveness.
Drive executive-level planning and alignment by surfacing risks, shaping narratives, and enabling informed decisions across design leadership.
Lead cross-functional product development programs from strategy through delivery, advocating for Design and UX priorities and quality.
ServiceNow is an AI platform for business reinvention, helping 85% of the Fortune 500 work smarter with a unified workflow platform. We are building an AI-native culture where technology and talent work together, with representation and diversity inspiring our teams.
Lead program management across Alma projects: planning, timelines, stakeholder alignment, and follow-through.
Flex across initiatives as priorities shift, bringing structure to ambiguous workstreams.
Drive clarity on priorities and risks, improving processes for visibility and execution.
Alma simplifies access to high-quality, affordable mental health care by making it easy for therapists to accept insurance and offer in-network care. With over 20,000 therapists in its network across all 50 states, Alma supports providers with tools to grow their practices sustainably.
Architect strategic programs and translate high-level goals into actionable workstreams.
Drive cross-functional initiatives from ambiguity to execution with chairman-standard rigor.
Align stakeholders across levels and functions to ensure accountability and clarity.
Clover Health is reinventing health insurance by combining data analytics and human empathy to keep members healthier. The company is a mission-driven, remote-first organization with diverse employees passionate about solving healthcare's toughest problems.
Drive strategic RevOps initiatives by turning priorities into structured program plans with clear owners and milestones.
Establish program governance and operating rhythms, including status meetings, decision logs, and standardized reporting.
Coordinate cross-functional alignment across Sales, CS, Marketing, and RevOps, and manage risks, issues, and dependencies.
LaunchDarkly is a feature management platform that helps developers release software faster and with greater control. The company values a humble, collaborative, and respectful team culture and is committed to diversity and inclusion.
Lead large-scale cross-functional commercial and GBS launch readiness programs with Stripe-wide impact.
Partner with Deal Pricing, Deal Strategy, and sellers to develop custom commercial approaches and scale go-to-market.
Identify systemic issues, propose holistic solutions, and drive alignment with senior leadership.
Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments, grow revenue, and accelerate new business opportunities. Stripe is a global company with a high-agency, ambitious culture focused on increasing the GDP of the internet.
Lead moderately complex, cross-functional initiatives from scoping to implementation with minimal direction.
Establish governance, cadences, and decision-making while coordinating revenue operations and business stakeholders.
Provide executive-ready updates on project plans, risks, dependencies, and decisions.
Horizon3 is a remote cybersecurity company whose NodeZero platform autonomously pentests networks to find and fix attack vectors before criminals exploit them. The fast-growing team of former special ops operators and engineers values respect, collaboration, ownership, and results.
Define and drive the vision and strategy for the Admin and Billing experience, aligning with customer needs and business goals.
Partner with engineering, design, research, and marketing teams to deliver high-quality product experiences and go-to-market strategies.
Leverage data and AI tools to run experiments, evaluate opportunities, and automate manual processes across the product lifecycle.
Smartsheet provides a dynamic work management platform that helps teams collaborate, automate tasks, and scale solutions, now integrating AI agents to enhance productivity. With over 20 years of experience, the company fosters an inclusive, innovative culture where employees are encouraged to explore, push boundaries, and make an impact.
Own program management across the engineering org and lead client-facing delivery for strategic enterprise engagements.
Build a company-wide program reporting standard and manage a team of program and technical program managers.
Partner with R&D leadership to shape PMO structure while staying hands-on to drive execution on high-stakes programs.
Juniper Square provides an operations platform for private markets, unifying technology, data, and fund administration services for GPs. With 1,000+ employees and backed by $350M+ in funding, the company values ambition, transparency, and collaborative problem-solving.
Serve as the connective tissue between Product, Engineering, Clinical, and go-to-market teams to drive cross-functional initiatives.
Own the Product Operations roadmap, defining vision, priorities, and success metrics from the ground up.
Champion AI-forward tools and methodologies to enhance planning, development, and research workflows.
Form Health is a virtual obesity medicine clinic delivering physician-led, evidence-based care for obesity and related cardiometabolic conditions. Founded in 2019, the company is venture-backed and mission-driven, partnering with employers and health plans to expand access to high-quality care nationwide.
Own end-to-end operation of the Comparion Advantage Program, including partner strategy, compensation, and performance metrics.
Collaborate with internal stakeholders, including regional leadership and agents, to align program with growth objectives.
Leverage data-driven insights and dashboards to drive decision-making and optimize referral quality and production.
Comparion, part of Liberty Mutual, manages a field partnership program that connects insurance agents with external partners to generate new business. The company values inclusion and offers comprehensive benefits, flexible work arrangements, and professional development opportunities.
Drive planning and execution across design, product, and engineering teams for money movement initiatives.
Identify and mitigate risks by clarifying scope, removing blockers, and ensuring efficient stakeholder communication.
Track progress and optimize processes to keep sprint operations and long-term strategy on target.
Human Interest is a high-growth fintech company providing affordable retirement plans to small and medium-sized businesses. It is a collaborative, mission-driven startup backed by major investors and certified as a Great Place to Work.
Lead strategic analyses from framing through recommendation for growth decisions.
Identify and champion international and adjacent acquisition candidates.
Build and deploy AI agents to automate target tracking and analysis.
Life360 is a family safety and connection platform offering location sharing, crash detection, and tracking devices. With over 500 remote-first employees, the company fosters a mission-driven culture focused on AI innovation and member trust.
Lead cross-functional governance programs with executive visibility, feeding C-suite and Audit Committee reviews.
Design and stand up the Carrier Operations & Governance operating model, cadences, runbooks, and enablement content.
Own the Run-the-Business engine, facilitating OKRs, operational forums, and data-driven reporting.
Twilio is a cloud communications company shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses. It is a remote-first company with a strong culture of connection and global inclusion, empowering employees to make a global impact.
Lead end-to-end delivery of technical programs for the sales and customer support ecosystem, ensuring alignment with goals and quality.
Define program scope, objectives, roadmaps, and success criteria while driving agile execution.
Collaborate with cross-functional teams to prioritize work, remove roadblocks, and communicate progress.
G-P provides a leading SaaS-based Global Employment Platform enabling clients to expand into over 180 countries without establishing local entities. Its remote-first culture empowers diverse Dream Team members with flexibility and resources to innovate.
Drive strategic execution across AI Neobank priorities, building operating rhythm, OKRs, and accountability.
Coordinate major workstreams across product, engineering, licensing, market expansion, and operations.
Prepare decision memos, board materials, performance reviews, and identify risks before they become blockers.
Doit is focused on reinventing how people spend, save, invest, exchange, and travel, building AI-powered financial tools to make finance smart, accessible, and safe. The company has over 20 nationalities, operates globally from offices and remotely, and built the first mobile-first insurance platform in Southeast Asia, now the leading insurance platform in the region.