Source Job

$107,100–$154,000/yr
US

  • Own and maintain customer health scoring models and product usage analytics for proactive revenue action.
  • Partner with CS, Sales, and Product leadership to turn data into clear, actionable insights.
  • Identify upsell and expansion opportunities within the existing customer base.

SQL Data Modeling Business Intelligence

20 jobs similar to Customer Analytics Manager

Jobs ranked by similarity.

$115,200–$194,400/yr
US Canada Unlimited PTO

  • Partner with Solution Architects, Sales Strategy, and Ecosystem teams to translate pre-sales questions into clear analytical requirements.
  • Design and build AI and analytic solutions that provide actionable insights for trial management, win rates, adoption, and conversion.
  • Use segmentation, cohort analysis, and experimentation to inform scaled engagement strategies and advocate for data quality.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity and accelerate digital transformation. It is trusted by over 50 million registered users and more than 50% of the Fortune 100, and fosters a high-performance culture driven by values and continuous knowledge exchange.

$160,000–$180,000/yr
USA Unlimited PTO

  • Design and build robust data models and dashboards using dbt and modern BI tools like Count to support merchant and issuer success.
  • Develop analytical frameworks for merchant segmentation, performance metrics, and campaign measurement to drive strategic decisions.
  • Collaborate cross-functionally with sales, account management, and product teams to deliver analytics that support revenue growth and operational efficiency.

Kard is transforming customer loyalty with a rewards-as-a-service API platform, empowering partners from neobanks to financial institutions to offer tailored rewards. Backed by $30M from industry-leading investors, the company is reshaping customer engagement with a small, remote-first team.

United States

  • Architect and own product finance analytics, including product forecasting and strategic reporting.
  • Serve as a strategic finance advisor to the CPO and CTO by translating product strategy into financial insights.
  • Write complex SQL queries and build scalable analytics processes to support data-driven decision-making.

HighLevel is an AI-powered business operating system that helps agencies, entrepreneurs, and SMBs build, automate, and scale their operations. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization built for speed and ownership.

$95,000–$133,000/yr
Canada US

  • Own discrete analytics projects from start to finish with senior analyst guidance.
  • Build and maintain dashboards for Product and Technology teams to track progress.
  • Work with clickstream and behavioral data (Amplitude) to understand user product journeys.

1Password builds enterprise password management and Unified Access Management cybersecurity solutions. With over 180,000 business customers and a spot on the Forbes Cloud 100, they foster a human-centric, collaborative, and fast-paced remote-first culture.

Global

  • Analyze customer adoption, usage, impact, and sentiment to help teams understand how customers experience SmartRecruiters in the real world and translate that into measurable value.
  • Partner with Customer Success, Sales, and Product to build customer-facing insights and value stories, using AI-backed analysis to move quickly from raw data to decisions.
  • Define and refine hero metrics, design dashboards, and lead hypothesis-driven deep dives to influence product and go-to-market decisions.

SmartRecruiters powers Superhuman Hiring™ by freeing talent acquisition teams from legacy applicant tracking software and equipping them with next-gen AI functionality. The company is a values-driven, globally focused tech employer with strong financial backing, serving 4,000 customers including Bosch, LinkedIn, and Visa, and fostering a collaborative, inclusive, and remote-friendly culture.

Global Unlimited PTO

  • Own business intelligence reporting and analytics, transforming raw data into clear, dynamic reporting that drives decision-making across the company.
  • Design, build, and maintain compelling reporting in Looker, and work directly with stakeholders across Sales, Marketing, Customer Success, Product, and Finance.
  • Write clean SQL, build data models in dbt, and analyze large datasets to provide solid recommendations to leadership.

Teramind is a global leader in user behavior analytics, insider risk management, and workforce intelligence, using a predictive, AI-driven approach to safeguard organizations' people, data, and operations. They have been a fully-remote team since 2014 and offer competitive compensation and career growth opportunities.

India

  • Partner with business and product teams to translate open-ended problems into clear analytical questions and actionable recommendations.
  • Analyse customer journeys, funnels, engagement, and retention to identify growth opportunities.
  • Design and evaluate experiments with appropriate statistical and business context.

JumpCloud is the AI-powered unified IT management platform designed to secure the modern workforce. With teams in 15+ countries, they foster a remote-first culture focused on human connection and inclusivity.

Spain

  • Design, build, and improve production data models and products using SQL, dbt, Python, and BigQuery.
  • Turn business and customer questions into scalable solutions, owning delivery from scoping to actionable insights.
  • Partner with Product, Data Science, Engineering, and other teams to define requirements and manage expectations.

Lighthouse is a commercial strategy AI platform for hospitality, turning hotel data into real-time intelligence to drive revenue. With 850+ employees across 35 countries and over $100M in ARR, the company fosters a collaborative, innovative culture focused on customer success.

US Unlimited PTO

  • Build reusable data models and pipelines to become the source of truth for the Video product team.
  • Establish data and analysis infrastructure for scalable A/B testing and experimentation.
  • Develop predictive and causal models to improve forecasting, retention, pricing, and product strategy.

PlayOn is the largest platform for high school sports in the US, reaching millions of fans, parents, coaches, and student athletes across NFHS Network, MaxPreps, and GoFan. Backed by KKR, we are a growth-stage company on a mission to make high school sports more accessible, more memorable, and more connected than ever before.

US Unlimited PTO

  • Recommend underwriting, line, and policy changes to grow approvals and usage using internal and external data.
  • Develop cross-product credit profiles and identify signals for better credit decisions.
  • Design and analyze experiments, turning results into strategic recommendations for portfolio growth.

OnePay is a consumer fintech platform offering banking, savings, credit, lending, investing, and crypto services. Backed by Walmart and Ribbit Capital, the company has a fast-paced, mission-driven culture with a focus on innovation and growth.

$209,000–$290,000/yr
US

  • Lead a large analytics organization embedded across Growth, Sales, and Finance teams, owning the analytical agenda for revenue-driving functions.
  • Partner with executive leadership to translate data into strategic decisions on customer acquisition, pipeline health, and financial performance.
  • Build and improve the analytics operating model, including metric governance, prioritization, and team development of 15+ analysts.

Engine is transforming business travel by combining corporate travel, a charge card, and spend management into one seamless platform. With over 30,000 companies relying on Engine, it is cash flow positive, rapidly growing, and backed by Telescope Partners, Blackstone, and Permira, recognized as one of the fastest-growing travel and fintech platforms in North America.

$100,000–$160,000/yr
North America

  • Bridge the gap between customers' legacy reporting environments and the future of agentic data exploration.
  • Reverse-engineer complex marketing reports and translate them into Hightouch's aCDP with rigorous accuracy.
  • Architect and maintain the semantic context layer that powers our chat-based reporting features.

Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. Founded in 2019 and headquartered in San Francisco, we are a certified Leader in the 2026 Gartner Magic Quadrant for CDPs, trusted by enterprises like Domino's and Spotify, and we value humility, kindness, and ambition.

US

  • Act as a business partner to Customer Excellence leaders, leading projects to develop answers to key business questions.
  • Present insights to executives to drive performance improvements and establish scalable process enhancements.
  • Mine large datasets, draw relevant insights, and create visualizations for executive consumption.

Smartsheet provides a cloud-based platform for work execution, enabling teams to plan, track, automate, and report on work at scale. The company has been operating for over 20 years and fosters an inclusive culture focused on innovation and employee growth.

United States Canada

  • Use SQL and other analytical tools to conduct in-depth analysis of customers, transactions, alerts, and risk ratings.
  • Develop, tune, and maintain transaction monitoring and sanctions screening models to improve detection and reduce false positives.
  • Partner with compliance, product, and data leaders to translate regulatory requirements into effective analytical frameworks.

Mercury is building a complete finance stack for startups, providing banking services through partner banks. As a fintech company, they focus on creating a safe and easy banking experience while protecting against bad actors, with a culture of high agency and adaptability.

Global

  • Support the design and creation of the global Customer Success function, focusing on insights, productivity, and best practices.
  • Independently lead data analytics and modeling with a focus on retention and growth, using tools like SQL, Superset, and Python.
  • Act as a Technical Project Manager for strategic initiatives, coordinating stakeholders and scaling results across markets.

Docplanner Group is on a mission to help people live longer, healthier lives as the world's largest healthcare platform, connecting 24 million patients with 280k doctors across 13 countries. With over 3,000 employees, they operate in a fast, flexible, and hands-on culture that values real impact and long-term growth.

$167,500–$234,500/yr
US

  • Build and maintain analytical tooling and data infrastructure for Reddit's Large Customer Sales channel using BigQuery and SQL.
  • Drive sales rigor and optimize performance by translating complex data insights into actionable business strategies.
  • Partner with cross-functional teams including Sales, Finance, and Data Science to shape revenue strategy and build AI-ready data foundations.

Reddit is a community of communities, built on shared interests and authentic conversations. With over 100,000 active communities and approximately 126 million daily active users, it is one of the internet's largest information sources, fostering an open and passionate culture.

$141,520–$208,000/yr
US

  • Perform data analysis and interpretation to provide actionable recommendations for revenue operations efficiency.
  • Develop and maintain automated data reconciliation and quality checks to ensure accuracy of reports.
  • Build and maintain data models to support GTM, driving informed strategic decisions.

Twilio shapes the future of communications with innovative solutions for hundreds of thousands of businesses, empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.

Canada Unlimited PTO

  • Partner with stakeholders to understand recurring data needs and build self-serve analytics solutions such as trusted datasets and templates.
  • Design and implement scalable tools using SQL, Python, and BI platforms like Looker to improve data access and usability.
  • Create training, documentation, and enablement sessions to teach teams how to find and analyze data independently.

Fullscript is a health technology company that builds tools to help practitioners deliver better care through clinical insights, lab interpretations, and patient analytics. With over 125,000 practitioners and 10 million patients, they foster a people-first, collaborative culture focused on impact and growth.

$70,000–$100,000/yr
Global

  • Own funnel monitoring, diagnose drop-off drivers using SQL and Python, and deliver actionable recommendations.
  • Build and maintain dbt data models in Snowflake and Periscope dashboards for marketing reporting.
  • Partner with cross-functional teams and use AI tools to accelerate analysis while ensuring correctness.

NinjaHoldings provides digital banking and lending products to empower people overlooked by traditional financial institutions. They are a lean, innovative team with offices in Chicago, Miami, and globally.

Global Unlimited PTO

  • Own and maintain the GTM intelligence layer, including dashboards and data models for decision-making.
  • Build and train AI models in BI tools to enable natural-language querying.
  • Partner with data engineering to optimize performance and build missing data pipelines.

Primer provides unified infrastructure for global payments, giving finance and payments teams visibility and control to reduce complexity and improve performance. Backed by top investors, they are building a remote-first culture with a collaborative environment and strong support.