Own and improve the platforms Customer Experience runs on: Zendesk, Vitally, and their integrations.
Configure, automate, integrate, and maintain systems used daily by support and customer success teams.
See work through from scoping to production, including testing, communication, and documentation.
Remote enables businesses to recruit, pay, and manage international teams compliantly. The company has a globally distributed workforce and a culture focused on innovation and automation.
Own and configure Salesforce Service Cloud, including objects, fields, flows, and validation rules.
Manage telephony and contact center platforms, including CTI integration, call routing, and IVR.
Build dashboards and reports on support performance metrics like volume, response times, and CSAT.
Veta Virtual is a staffing and recruitment firm that hires for high-growth clients, including one in the Fintech and Cryptocurrency industry. They emphasize a collaborative, supportive culture and a fast-paced environment focused on global fintech and cryptocurrency.
Build a clear, visible, and effective system for intake, prioritization, and sequencing with proactive reporting.
Translate stakeholder needs into tool assessment, selection, implementation, and ongoing optimization.
Drive adoption and optimization of the CX tech stack to align with critical workflows across teams.
PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic operations and strengthen client relationships. The company values a structured hiring process and uses AI tools to support recruitment, focusing on fair and efficient candidate evaluation.
Own and improve the platforms powering customer experience operations, including Zendesk and Vitally.
Design and maintain automations, workflows, and integrations to reduce manual effort.
Collaborate with cross-functional teams in a distributed, asynchronous environment.
They are a partner company hiring through Jobgether, focused on customer experience operations. They offer a remote-first culture with global collaboration and a strong emphasis on autonomy and innovation.
Administer Salesforce and Gainsight for Services organizations, configuring automation, permissions, and cross-platform integrations.
Support AI initiatives like Agentforce and maintain integrations across Salesforce, Gainsight, Pendo, and Staircase AI.
Translate business requirements into scalable technical solutions while optimizing adoption and operational effectiveness.
Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV.
Own Customer Experience Operations and Partner Operations, providing hands-on support for Sales Operations.
Design scalable systems and build analyses to surface churn risk, expansion opportunity, and services margin.
Leverage AI tools to accelerate systems design, administration, and analytical tool-building.
Ketch provides a data permissioning platform that helps brands collect, control, and activate permissioned, privacy-safe data. The company is growing rapidly and values passion, growth, grit, collaboration, and integrity.
Work with customers to define requirements, propose, and deliver tailored Salesforce solutions
Architect and build best-in-class implementations of Service Cloud and Field Service
Partner with the AI team to create innovative, AI-powered Salesforce solutions
NeuraFlash, Part of Accenture, is a trusted leader in AI, AWS, and Salesforce innovation, integrating technologies like Agentforce to transform customer experiences. As part of Accenture, they embody a culture of trust, collaboration, and celebration, with over half of their team working remotely.
Own and optimize the operational foundation for post-sale customer experience, including systems, processes, reporting, and governance.
Partner cross-functionally with Account Management, Revenue Operations, Finance, and Product to translate strategy into execution.
Build scalable processes, maintain data quality, and implement automation to improve customer retention and growth.
Stacker is revolutionizing the traditional newswire business model by connecting brand newsrooms and publishers through a platform that helps over 100 content contributors extend their reach. As a bootstrapped, fast-growing remote-first company, we value ownership, integrity, and collaboration, fostering an inclusive culture with unlimited vacation, equity, and full health coverage.
Manage account health, run ROI analysis, and lead business reviews with customers.
Serve as primary point of contact from implementation, building lasting customer relationships.
Identify and pursue contract expansion by matching customer needs to Plenful's offerings.
Plenful builds AI workflow automation for healthcare operations, serving 90+ health systems. Backed by $50M Series B from top investors, they have a mission-driven, world-class team focused on transforming healthcare.
Manage and optimize the revenue technology stack, including Salesforce, HubSpot, and other tools, ensuring data integrity and automation.
Leverage AI to enhance system administration and end-user experience across go-to-market teams.
Collaborate cross-functionally with sales, marketing, customer success, and channel teams to streamline processes and improve forecasting.
Doppel is building the future of social engineering defense with an AI-native platform that protects against phishing, impersonation, and fraud. Backed by leading investors, it is a rapidly growing Series C startup with a culture of respect, collaboration, and trust.
Own and optimize Salesforce infrastructure and overall sales systems strategy.
Manage the commercial tech stack, including tool selection and workflow optimization.
Partner with Finance, People Team, and C-Suite to design and manage sales quotas and compensation plans.
WellTheory is a digital health company helping people with autoimmune conditions through personalized care and nutrition guidance. We're a team of 60+ passionate people focused on reducing symptoms and improving lives.
Manage and optimize systems and tools driving revenue operations, including CRM, marketing automation, and customer success integration.
Develop operational processes for GTM teams, identify obstacles, and bridge gaps between Sales, Marketing, and Customer Success.
Generate dashboards and reports for revenue operations insights and collaborate on initiatives like Deal Desk and sales forecasting.
Level AI leverages AI and machine learning to revolutionize customer service, empowering agents to resolve issues swiftly and effectively. It is a hyper-growth Series B startup based in Silicon Valley with a team of industry veterans from Amazon Alexa, Facebook, Google, Figma, and Freshworks.
Support the delivery of Sales & Marketing Operations consulting projects for internal teams and external clients.
Configure and maintain CRM platforms and related systems including HubSpot, Salesforce, and Microsoft Dynamics.
Build reporting dashboards and analytics that provide actionable business insights.
Brafton is a leading content marketing firm with offices in Boston, London, Toronto, and Sydney. We create result-focused strategies and content to drive SEO, social engagement, and leads for clients, with a team that builds expertise across video, blogs, infographics, and web design.