Serve as a compassionate point of contact for patients and family caregivers, using social work skills to connect them with resources.
Support clinical operations including scheduling, intake, onboarding, and documentation follow-up.
Maintain accurate patient records and escalate clinical concerns as needed.
We are a healthcare company dedicated to providing personalized, clinically-supported, and virtual-first services for older adults and their family caregivers. We are a mission-driven startup focused on transforming caregiving, with a small but growing team.
Act as the primary point of contact for new patients via phone and email, guiding them through initial enrollment.
Proactively support patients in completing initial enrollment tasks and track progress to reduce drop-off.
Efficiently register and onboard a high volume of new patients by phone, collecting insurance details and setting up charts.
Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team.
Own the patient conversion funnel, ensuring timely outreach and scheduling for new referrals.
Conduct omnichannel outreach via phone and text to engage patients, build trust, and overcome objections.
Re-engage disengaged patients who cancel, miss appointments, or drop off to bring them back into care.
Protocol Behavioral Health improves cancer care by embedding specialized behavioral health and supportive care within oncology teams. The company is a fast-growing, early-stage startup built by experienced healthcare operators, focusing on partnership and value-based care delivery.
Manage high volume of outbound and inbound new patient onboarding calls.
Build trust with patients and clinical care team through exceptional omnichannel customer service.
Collaborate with interdisciplinary care team to schedule visits and support patient goals.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. They are a growing, innovative organization focused on interdisciplinary teamwork and improving patient outcomes.
Conduct high-volume outbound calls to engage patients and schedule healthcare services, including mammograms and bone density screenings.
Identify and address social determinants of health barriers by connecting patients to community resources.
Build trust with patients through clear, empathetic communication and ensure completion of care.
Sprinter Health is building the clinical and technological infrastructure to expand access to healthcare through home-based services. We have a rapidly growing team of visionary leaders backed by prominent VCs and advised by industry leaders.
Drive program engagement and co-create SMART goals with members to support behavior change.
Manage a caseload and provide personalized health education across diverse backgrounds.
Collaborate with providers and use data to monitor member health and optimize outcomes.
Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all. Founded in 2014, the company has raised over $425 million and is recognized as a top workplace with numerous awards.
Coordinate admissions from start to finish, managing census and bed board for efficient patient flow.
Maintain accurate open bed status and waiting lists, coordinating with all programs for expedited admissions.
Coordinate with patients and families, referral sources, and internal departments to ensure seamless access to care.
ERC Pathlight is a leading national treatment provider for eating disorders and mood, anxiety, and trauma-related conditions. They support over 6,000 patients annually and cultivate a mission-driven, collaborative culture focused on transforming mental health care.
Serve as the primary point of contact for patients after their intake visit, guiding them through their care plan.
Help patients schedule appointments, find in-network providers, and navigate Medicare benefits.
Document all patient interactions accurately and maintain confidentiality.
Mira Mace is a venture-backed company that helps Medicare patients navigate healthcare with clarity and confidence. They deliver Community Health Integration and Principal Illness Navigation services through affiliated provider organizations, with a small, patient-focused team.
Manage referral management portals and process incoming referrals.
Perform insurance benefit verifications and coordinate admissions.
Respond to inquiries about facilities within policy timeframes.
Acadia Healthcare is a national leader in treating individuals with acute co-occurring mood, addiction, and trauma. They emphasize admissions and intake functions to help every possible person in need.
Guide older adults and their caregivers through the intake process with warmth and clarity.
Coordinate care by matching patients with the right therapist and ensuring they feel supported.
Serve as the first emotional point of contact, turning vulnerability into reassurance and trust.
Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing healthcare segments in America. They are a remote-first, small agile team focused on compassionate care.
Act as the frontline connection between Care Access and potential study participants through phone, email, and mail.
Educate patients about clinical research and conduct remote pre-screening using checklists to assess eligibility.
Maintain meticulous records, schedule study visits, and collaborate with study teams and coordinators.
Care Access is a healthcare research company that brings clinical trials and health services directly to communities through hundreds of locations and mobile clinics. They are a global team with a culture focused on making health more accessible and putting people at the heart of medical progress.
Hire, manage, and develop a team of Enrollment Specialists, building a repeatable playbook for ramping new hires quickly and implementing coaching for long-term performance standards.
Own the enrollment funnel end to end in partnership with clinical and market leadership, continuously refining based on what the data shows is working.
Build and maintain the team’s Salesforce instance to ensure every patient interaction is captured accurately and enrollment is integrated seamlessly into our new patient workflows.
Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. It is a venture-backed startup led by experienced leaders in oncology and value-based care.
Work one-on-one with MassHealth members to complete applications and renewals, gather documents, and resolve eligibility issues.
Own patient cases from start to finish, supporting renewal campaigns and helping patients understand notices.
Spot patterns in patient issues and bring insights to the product team to improve our technology.
BridgeHealthAI builds technology for the healthcare safety net, working with community health centers to help patients maintain health coverage. We are a small, fast-moving team founded out of Harvard and MIT, backed by Pear VC and Flare Capital, focused on healthcare, AI, and health equity.
Schedule patient appointments across clinics based on provider availability and patient needs.
Manage referrals end-to-end, ensuring accurate patient, insurance, and documentation details.
Deliver a high-quality, patient-first experience by communicating updates and resolving issues.
PT Solutions is a clinician-founded, mission-driven physical therapy practice dedicated to expanding access to quality care. With a nationwide presence and recognized as a USA Today Top Workplace for five years, the company fosters a supportive culture with ongoing training and mentorship.
Manage referral management portals and monitor all faxed and webform referrals.
Perform insurance benefit verifications and coordinate admissions with facility departments.
Document calls in Salesforce and ensure compliance with confidentiality policies.
Acadia Healthcare is a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. They are one of the nation's leaders in treating individuals with acute co-occurring mood, addiction, and trauma, with a strong emphasis on admissions and intake functions.
Own proactive outbound outreach to schedule patient appointments with Cadence clinicians and care team members.
Drive patient adherence to daily vital sign monitoring through consistent, personalized engagement.
Identify patients at risk of disengaging and execute re-engagement outreach to restore active participation.
Cadence is a clinical AI company automating the treatment of chronic disease. Grounded in partnerships with more than 20 leading health systems and serving over 100,000 patients, the company has been recognized by TIME as a top healthtech company and LinkedIn as a top startup.
Serve as the first point of contact for patients and families, guiding them through intake and scheduling.
Process referrals, medical orders, and records accurately while ensuring HIPAA compliance.
Deliver a white-glove patient experience by resolving concerns with warmth and empathy.
Isaac Health is a fast-growing Series A startup specializing in dementia and brain health care through a virtual memory clinic. They operate across all 50 states, partnering with payers to deliver patient-centered care.
Conduct outbound phone outreach and answer inbound calls to connect eligible members to RightMove's virtual MSK care.
Educate patients on available care options, verify eligibility, and schedule initial clinical evaluations.
Accurately document all patient interactions in CRM systems and escalate complex issues to internal teams.
RightMove is a fast-growing digital health startup delivering best-in-class musculoskeletal (MSK) care through a value-based, virtual model. We are backed by the #1 orthopedic hospital in the world and focus on improving outcomes and reducing unnecessary healthcare costs.
Manage referrals and guide participants through the enrollment process with compassion and accuracy.
Provide empathetic communication and support to participants via phone, text, and other channels.
Collaborate with clinical and operational teams to track performance and improve engagement.
The partner company is a healthcare organization that provides participant success services. It offers a supportive, mission-driven culture with a focus on quality and empathy.