Hire, manage, and develop a team of Enrollment Specialists, building a repeatable playbook for ramping new hires quickly and implementing coaching for long-term performance standards.
Own the enrollment funnel end to end in partnership with clinical and market leadership, continuously refining based on what the data shows is working.
Build and maintain the team’s Salesforce instance to ensure every patient interaction is captured accurately and enrollment is integrated seamlessly into our new patient workflows.
Lead and develop a high-performing enrollment team to drive conversion rates and customer experience.
Coach team members through structured feedback and monitor key performance indicators for continuous improvement.
Maintain a personal enrollment caseload to stay connected with customer interactions and demonstrate best practices.
This company provides enrollment services to help individuals access important services and resources. It fosters a collaborative environment focused on innovation and continuous improvement, with a team dedicated to operational excellence.
Oversee end-to-end health plan enrollment process and manage vendor performance.
Ensure accurate and timely processing of enrollment requests while maintaining compliance with SLAs.
Act as subject matter expert in payer enrollment requirements and resolve enrollment delays.
Medallion is a healthcare technology company that automates licensing, credentialing, and compliance monitoring for healthcare organizations. It is one of the fastest-growing healthcare technology companies, ranked #3 on Inc. Magazine's 2024 Fastest-Growing Private Companies in the Pacific Region and a Glassdoor Best Place to Work in 2024 & 2025.
Coach and develop a growing BDR team while carrying a small personal quota.
Refine workflows, improve execution consistency, and drive pipeline growth with cross-functional partners.
Monitor metrics, lead onboarding, and drive process improvements for team effectiveness.
Hinge Health uses technology to scale and automate healthcare delivery for musculoskeletal conditions, affecting over 1.7 billion people worldwide. With over 2,800 employers and 20 million users, they offer personalized, evidence-based care through an AI-powered platform.
Lead, coach, and develop a team of Provider Recruiting Associates to exceed activity and output targets.
Own rep skill development through systematic call reviews, feedback, and tailored coaching plans.
Foster a high-accountability team culture and implement performance management processes with the Director.
Nourish is an AI-native digital health system that matches patients with dietitians and provides insurance-covered metabolic care. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and raised $215M in funding, with a culture of high talent density and relentless resilience.
Design and deliver comprehensive training programs for new Enrollment Specialists.
Lead live virtual training sessions and provide ongoing coaching to improve team performance.
Collaborate with cross-functional teams to identify training needs and enhance enrollment processes.
Thyme Care is a cancer care navigation company that enables value-based cancer care. The company is building a diverse team of problem solvers focused on transforming the cancer care experience.
Work one-on-one with MassHealth members to complete applications and renewals, gather documents, and resolve eligibility issues.
Own patient cases from start to finish, supporting renewal campaigns and helping patients understand notices.
Spot patterns in patient issues and bring insights to the product team to improve our technology.
BridgeHealthAI builds technology for the healthcare safety net, working with community health centers to help patients maintain health coverage. We are a small, fast-moving team founded out of Harvard and MIT, backed by Pear VC and Flare Capital, focused on healthcare, AI, and health equity.
Lead and coach a team of Patient Access Case Managers to achieve departmental KPIs and service levels.
Oversee daily operations, coordinate with vendors and internal teams, and ensure compliance with reimbursement workflows.
Drive process improvements, develop training materials, and foster a patient-focused culture.
Noctrix Health develops clinically validated therapeutic wearables for chronic neurological disorders. Their team combines medical device specialists, neuroscientists, and engineers to deliver prescription-grade, drug-free therapy.
Conduct warm intake calls, manage panel adherence, and deploy multi-channel outreach to maximize program completion and appointment attendance.
Rapidly respond to last-minute cancellations and no-shows, filling open slots to minimize idle clinical time.
Track engagement metrics and build outreach playbooks to lay the foundation for a future team.
Movn Health is the leading national provider of virtual cardiac rehabilitation and cardiovascular care, developed in partnership with Stanford University. We are a small, mission-driven team where every person has a direct impact on patient outcomes and company success.
Lead a team of care advocates and contractor partners to scale a high-impact remote care advocacy organization.
Design operating systems, performance culture, and accountability frameworks to drive exceptional patient outcomes.
Partner with leadership to translate strategy into scalable operations and develop high-performing teams.
Color is a virtual cancer clinic providing physician-led multidisciplinary care across all 50 states, focusing on screening, diagnosis, treatment, and survivorship. They are a technology-driven company working with employers, unions, and governments to improve cancer outcomes.
Manage referral management portals and monitor all faxed and webform referrals.
Perform insurance benefit verifications and coordinate admissions with facility departments.
Document calls in Salesforce and ensure compliance with confidentiality policies.
Acadia Healthcare is a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. They are one of the nation's leaders in treating individuals with acute co-occurring mood, addiction, and trauma, with a strong emphasis on admissions and intake functions.
Lead the integrated marketing operating model aligning Performance Marketing, Direct Marketing, and Creative & Brand around shared enrollment goals.
Manage market-level dashboards tracking cost per lead, cost per start, and enrollment performance by state and program.
Optimize Salesforce CRM, UTM tracking, and lead scoring programs to drive accountability across the vendor ecosystem.
Nightingale College is a higher education institution focused on nursing and healthcare, using a blended-distance learning platform to transform rural health landscapes. With nearly 5,000 graduates, they are committed to elevating education, health, and employment systems while fostering a culture of growth, transparency, and continuous improvement.
Lead a high-performing team responsible for scheduling, patient communications, and call center operations.
Develop scalable workflows and monitor operational KPIs to ensure operational excellence.
Partner cross-functionally with clinical, product, and operations teams to improve patient experience and drive continuous improvement.
Heartbeat Health is revolutionizing cardiovascular care delivery with a remote-first, high-autonomy team. They are a small, lean, and mission-driven company focused on improving patient experience through operational excellence.
Lead workforce planning and capacity management for all clinical roles, ensuring provider data accuracy and forecasting panel availability.
Oversee scheduling and provider availability, optimizing schedules and reducing friction through waitlist management and audits.
Monitor operational KPIs and build dashboards to predict demand shifts and inform staffing decisions.
FamilyWell Health is an AI-enabled mental health start-up delivering therapy, psychiatric consultation, and coaching to patients across multiple states. They are a high-growth startup in the women's mental health space, building systems and structures for scalable operations.
Lead daily enrollment and billing cash operations, ensuring accurate payment posting and strong accounts receivable performance.
Coach, mentor, and develop team members through regular feedback, training, and performance management.
Partner with internal teams, payers, and vendors to improve workflows, reduce issues, and enhance service delivery.
Our partner is a healthcare organization focused on improving financial operations and patient outcomes. They foster a supportive, remote-first environment with a collaborative culture and commitment to employee well-being.
Lead and scale Kicksaw’s Healthcare & Life Sciences delivery practice across client delivery, operational excellence, and team leadership.
Build trusted relationships with executive stakeholders and serve as a senior advisor for strategic client engagements.
Foster a culture of accountability, collaboration, and operational excellence while mentoring delivery leaders.
Kicksaw is a Salesforce consulting company that helps businesses manage implementation processes and drive efficiencies. The company fosters a values-driven culture focused on caring deeply, owning outcomes, and winning together.
Serve as primary liaison between Network Performance and specialist providers, driving data-driven performance improvements.
Develop and maintain trusted relationships with specialists to improve network quality and efficiency.
Lead data-driven discussions on utilization trends and referral patterns to achieve cost savings.
Clover Health provides high-quality, affordable healthcare plans for seniors using data and technology. They are a mission-driven team with diverse expertise, committed to improving healthcare through innovation and inclusivity.
Owns the single source of truth for patient funnel data and builds dashboards leadership uses.
Analyzes funnel to identify conversion drop-offs and drives experiments to improve retention.
Collaborates across teams to provide visibility into operations, from acquisition to provider utilization.
SimpliFed provides tools for parents to navigate baby feeding challenges. It is a growing company with a data-driven culture that values direct feedback and fixing root causes.
Lead, mentor, and scale a team of Account Executives, fostering accountability and growth.
Drive consistent quota achievement by refining the value proposition and unlocking each rep's potential.
Provide clear pipeline visibility, conduct weekly reviews, and collaborate on account strategy.
RxVantage transforms how physicians learn about medical breakthroughs, improving patient care. With over 5 million educational exchanges and a proven product-market fit, this secure, fast-growing company has low attrition and promotes internally.
Lead and scale the Revenue Operations practice as a senior player-coach.
Manage a team of RevOps Strategists and oversee complex client engagements.
Provide hands-on technical expertise across Salesforce, HubSpot, and marketing automation.
Directive Consulting is a B2B performance marketing agency that uses Customer Generation methodology to drive real revenue for clients. They have a remote-first, fast-paced culture with a focus on innovation and growth.
Support assigned payer client implementations through prescriptive workflow execution and system build input.
Deliver end-user and super-user education using adult learning principles.
Monitor standard KPIs and review dashboards to identify adoption or utilization concerns.
We are an AI-driven technology company reducing administrative waste in healthcare by enabling smarter collaboration between providers and payers. Since 2013, we have grown to be recognized on the Inc. 5000 and Deloitte Technology Fast 500 lists, and we are one of the fastest-growing privately-held companies in the country.