Own renewals for Growth customers, managing a high-volume book of business.
Drive renewal motions end-to-end, including outreach, negotiation, contract execution.
Proactively identify churn risk and take action to mitigate through value reinforcement.
Common Room is a customer intelligence platform that captures buying signals, giving companies AI enrichment and automation to reach the right person at the right time. They've raised over $50 million from top-tier investors and are backed by operators from fast-growing companies.
Serve as the primary point of contact for renewal.
Identify low-effort add-ons and expansion signals.
Maze is a user research platform helping companies build the right products faster by making user insights available at the speed of product development. They are a Series B company backed by top-tier investors with a global remote workforce driven by their core values.
Own the end-to-end renewal lifecycle for customer contracts.
Develop and execute account-level renewal strategies to protect recurring revenue.
Identify opportunities to expand footprint through upsell and cross-sell.
GitLab is an open-core software company that develops an AI-powered DevSecOps Platform, used by over 100,000 organizations. They foster a high-performance culture driven by values and knowledge exchange, enabling team members to reach their full potential.
Own retention and renewals, lead renewal timelines and conversations.
Maintain accurate renewal forecasts and risk tracking, identify churn risk.
Act as the main customer point of contact and manage communication.
Pipe17 provides an AI-native OrderOps platform that makes commerce operations effortless for brands and 3PLs. They connect sales channels, marketplaces, ERPs, WMS, and trading partners through one integration, automates order and inventory flows, and delivers real-time visibility. The company is backed by GLP Capital Partners.
Drive the post-sales journey for assigned accounts, from, product adoption, expansion, advocacy, and ultimately renewal.
Manage a high-volume book of business of approximately 150 accounts, maintaining an accurate forecast and account status within SFDC.
Process renewals within SFDC and ensure price increase targets are met.
Revalize empowers manufacturing businesses to better design, model, develop, and sell—powering greater outcomes across the entire manufacturing value chain. They lead with an AI-forward mindset and are shaping the future of manufacturing technology with industry-leading CPQ, PLM, and design solutions that transform data into opportunity. Revalize serves more than 16,000 global customers and is a portfolio company of TA Associates and Hg.
Own renewals and expansion for a portfolio of strategic customers
Partner with Customer Success Directors to show customers the real value they get from Hirevue
Forecast and track renewal performance
Hirevue transforms the way organizations discover, engage, and hire talent. Its end-to-end hiring platform features video interviewing, assessments, and conversational AI, serving over 1200 customers globally and hosting millions of interviews.
Drive renewals and expansion attainment across assigned teams and territories
Directly manage and coach frontline Renewals Representatives through 1:1s, deal reviews, and pipeline inspections
Develop team capability through ongoing coaching, performance management, and career progression
Commvault is a gold standard in cyber resilience, empowering customers to uncover, take action, and rapidly recover from cyberattacks. With over 25 years of experience, more than 100,000 organizations and a vast partner ecosystem rely on Commvault to reduce risks, improve governance, and do more with data.
Own a portfolio of enterprise accounts with a long-term, growth-oriented mindset
Establish quarterly cadences that drive alignment, adoption, and momentum
Build and execute strategic account plans focused on expansion, retention, and revenue impact
Cypress aims to make software testing faster and more reliable, improving the efficiency and quality of software development. With a culture rooted in passion, collaboration, and curiosity, their fully remote team is on a mission to positively impact the developer community.
Execute the sales strategy in line with company goals— identifying prospects, building pipeline, and closing deals.
Be proactive in hunting for new business opportunities.
Manage the full sales cycle from initial outreach to negotiation and contract signing.
Tilla is a growing SaaS start-up with an international team, operating on the intersection between global shipping and global travel. They streamline collaboration between operators and seafarers, making crew operations more humane, efficient, and cost-effective.
Manage Enterprise customer relationships with high-value customers.
Become a Dovetail expert to onboard new customers successfully.
Drive renewals, retention, and track core customer metrics.
Dovetail is on a mission to improve the quality of everything with its AI-native customer intelligence platform. They help thousands of teams bring together customer insights and empower them to build better products, services, and experiences.
Own a portfolio of complex B2B restaurant partner accounts, with responsibility for recovery strategy, execution, and outcomes
Lead direct negotiations with restaurant owners, operators, and hospitality groups regarding delinquent balances and contractual obligations
Design and refine scalable, B2B-appropriate recovery strategies, workflows, and escalation paths
InKind partners with restaurant operators through innovative financing solutions designed to fuel growth in the hospitality industry. They are committed to fostering a varied and inclusive work environment where diversity is valued.
Deliver against retention and expansion goals for a book of SMB accounts.
Build strong, trust-based relationships with customer stakeholders.
Identify qualified expansion opportunities and execute strategic sales motions.
ABBYY is a trusted partner for purpose-built AI and intelligent automation, solving highly complex problems for enterprise customers and putting their information to work to transform the way they do business. They are a global team of 600+ colleagues, spread across 15 countries on four continents with colleagues representing 30+ nationalities.