Source Job

$152,513–$190,642/yr
US

  • Lead a team of IT professionals managing COTS application operations and maintenance for a federal government contract.
  • Oversee ticket management, technical troubleshooting, and compliance with federal regulations including cybersecurity policies.
  • Drive continuous improvement through performance reporting and process enhancements.

IT Infrastructure Team Leadership ITIL

20 jobs similar to Senior Technical Lead

Jobs ranked by similarity.

US

  • Lead technical federal compliance programs including CMMC, FedRAMP, and NIST 800-171 for government contractors.
  • Manage a small team of Security Analysts, driving performance through coaching, accountability, and high-quality outcomes.
  • Build and maintain client security programs, conduct gap/risk assessments, and manage external audits like CMMC and FedRAMP.

Founded in New York City in 2015, Rhymetec specializes in compliance, cybersecurity, and data privacy, helping clients build effective infosec programs. The company operates remotely across the United States and emphasizes professional development and a collaborative culture.

US

  • Lead day-to-day service operations across multiple teams supporting a complex federal health IT mission.
  • Coordinate operational schedules, workforce capacity, and resources across training, field activities, and service delivery.
  • Support the Program Manager, lead operational reviews, and maintain operational continuity.

Rackner is a technology company supporting federal health IT missions, solving complex operational and technical challenges alongside multidisciplinary teams. The company values collaboration, practical problem-solving, and continuous improvement, with a culture focused on professional growth and meaningful mission outcomes.

US

  • Provide end-to-end technical support across Slack, in-app chat, and email for Federal customers.
  • Troubleshoot complex issues in Tines Cloud and self-hosted deployments, including APIs, IAM, containers, and databases.
  • Act as the Voice of the Customer by reporting bugs and product feedback to Engineering and Product teams.

Tines is an intelligent workflow company that helps IT and security teams build automations and agentic workflows for customers including Canva, Reddit, SAP, and Coinbase. The company values Simplicity, Speed, and Soundness and fosters a culture of curiosity, growth, and integrity.

US

  • Provide advanced remote and on-site troubleshooting for network, telecom, cabling, and end-user device issues.
  • Act as deputy to the Field Operations Lead, coordinating technicians during incidents and installations.
  • Support 24/7 outage response, SEV 1/2 incidents, and disaster-recovery activities.

Computer World Services is an IT services company supporting large-scale government and DoD infrastructure programs. The company fosters an inclusive, equal-opportunity workplace and accommodates individuals with disabilities.

US Unlimited PTO 18w maternity 12w paternity

  • Build, lead, and mentor a team of Customer Success Managers, fostering a collaborative and high-performance culture.
  • Develop customer engagement and retention strategies to drive adoption, growth, and mitigate churn risk.
  • Partner with sales, product, and engineering teams to improve customer experience, operational scale, and renewal forecasting.

Chainguard is a trusted source for open source, providing hardened, secure, and production-ready software builds that help organizations build faster, stay compliant, and eliminate risk. Backed by leading investors and trusted by Fortune 500 enterprises and global industry leaders, the company fosters a transparent, customer-obsessed culture focused on intentional action.

US

  • Lead service-desk operations across the USMEPCOM enterprise, managing queues, staffing, escalations, and VIP support.
  • Use ServiceNow to monitor performance, identify trends, and improve service quality and customer experience.
  • Coordinate with government leadership and process owners to align activities with IT service management processes.

DecisionPoint Corporation is an IT services company providing enterprise IT support and service-desk operations for government programs. The company emphasizes equal opportunity and affirmative action in its workplace.

US

  • Lead day-to-day operations of the Application Support team, providing technical guidance and mentorship.
  • Troubleshoot and resolve complex technical issues, serving as escalation point and partnering with Engineering and Product teams.
  • Maintain technical documentation, drive IT support best practices, and support cross-functional projects.

BHG Financial provides innovative financial solutions, including loans and banking partnerships, to high-earning professionals and businesses. The company has an award-winning culture centered on transforming employees into leaders and is certified as a Great Place to Work.

US

  • Own post-sale delivery for federal programs, including deployment, accreditation, adoption, support, and renewal.
  • Lead, hire, and develop a team of program managers, setting clear goals and holding a high bar for execution.
  • Serve as senior point of contact for federal program offices, manage program scope, risks, and KPIs, and partner across engineering, product, and sales.

Hypori is a high-growth cybersecurity SaaS company providing a virtual workspace platform that enables secure mobile access to enterprise apps with zero data on the endpoint. Backed by $55 million in funding, the company serves over 95,000 Department of War users and holds FedRAMP High, IL5, and other key certifications, with a mission-driven culture focused on speed, accountability, and extreme ownership.

US

  • Lead a team building regulated infrastructure for federal and enterprise customers end to end.
  • Partner with platform and security teams to deploy services in high-assurance environments without forking the product.
  • Drive hiring, coaching, and standards while owning monitoring, vulnerability management, and incident response.

Snorkel AI is the frontier AI data lab helping teams build the data and environments behind high-performing frontier and agentic AI. Founded at Stanford AI Lab in 2019, it's scaling rapidly with robust funding and a growth-focused culture.

US

  • Lead daily service-desk operations, managing incident, request, and problem queues across all support tiers.
  • Develop staffing schedules, monitor queue volumes, and coordinate escalations and shift handoffs for 24/7/365 coverage.
  • Use ServiceNow to manage tickets, dashboards, reports, and knowledge, while conducting quality reviews and identifying improvement opportunities.

Computer World Services (CWS) provides IT service desk operations and support for government contracts. The company is an equal opportunity employer committed to diversity and inclusion, with a focus on delivering high-quality technical services.

US

  • Lead IT service delivery, support operations, and strategic technology initiatives across a national network of 250+ veterinary hospitals.
  • Manage a co-managed IT support model, including MSP relationships, vendor performance, service metrics, and escalations.
  • Provide hands-on technical leadership for Microsoft 365, infrastructure, and security while serving as a senior escalation resource.

Alliance Animal Health is a private equity-backed Veterinary Service Organization supporting hundreds of US veterinary practices with business solutions. Its culture values open communication, collaboration, and service, guided by Passion, Engagement, Trust, and Service.

$145,000–$220,000/yr
US

  • Own the full product lifecycle, from customer discovery and strategy through technical delivery and commercialization.
  • Engage directly with federal customers to translate operational challenges into epics, user stories, and technical requirements.
  • Guide architecture, deployment, security, and business case development while leading cross-functional technical teams.

LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed, bringing commercial-grade platforms and mission-ready AI to federal agencies. The company invests in technology and prototypes ahead of need, working with federal customers to deliver scalable, market-ready solutions.

United States Canada UK

  • Lead a high-impact engineering organization delivering secure, reliable, and scalable dedicated cloud infrastructure for enterprise and public sector customers.
  • Define strategy and roadmap for a premium single-tenant SaaS platform with demanding security, compliance, and availability requirements.
  • Oversee distributed engineering teams across platform orchestration, integrations, resilience, and regulatory compliance.

The company provides secure, reliable, and scalable dedicated cloud infrastructure for enterprise and public sector customers. It operates as a remote-first, AI-enabled engineering organization with a focus on innovation and operational excellence.

US

  • Coordinate scope, schedule, resources, risks, dependencies, deliverables, and stakeholder communications for Project Argos.
  • Run the two-week Agile sprint cadence, including sprint planning, backlog refinement, and rolling three-month planning horizons.
  • Maintain RAID log, dependency tracking, Jira backlog, and sprint views as the authoritative project status record.

We transform challenges into opportunities with expert program management, cutting-edge technology, and innovative consulting solutions. We are an 8(a), HUBZone, and Service-Disabled Veteran-Owned Small Business federal contractor headquartered in Vicksburg, Mississippi, built on integrity, collaboration, and excellence.

$100,000–$120,000/yr
US Unlimited PTO

  • Lead help desk operations, manage support priorities, and oversee technical troubleshooting and escalation workflows.
  • Provide advanced Tier II and Tier III support for complex hardware, software, networking, and platform issues.
  • Collaborate with engineering and cybersecurity teams to resolve incidents, improve system reliability, and reduce MTTR.

Raft is a customer-obsessed defense technology company that empowers U.S. military and government agencies with cutting-edge AI/ML and data solutions. With headquarters in McLean, VA, they foster a hyper-collaborative culture rooted in radical transparency and the Ubuntu philosophy.

$79,390–$122,870/yr
US

  • Lead IT Capability Request analysis, requirements elicitation, and business/solution assessments for a federal agency.
  • Translate mission needs into epics, user stories, and acceptance criteria while supporting UAT and implementation.
  • Mentor analysts, establish requirements standards, and deliver executive-level reports and recommendations.

Provides enterprise IT consulting and support to a federal agency, specializing in requirements analysis, technology evaluation, and service delivery. A remote-first government contractor with an experienced team, it values mentorship, quality, and collaboration.

$175,950–$230,000/yr
US

  • Build and lead Federal Security Engineering team for FedRAMP/IL4/IL5 environments, including hiring, coaching, and developing engineers.
  • Set technical direction for cloud security, SIEM, and SOC, and lead detection and response for federal boundaries.
  • Define metrics, manage budget and tooling, and align to NIST 800-53, FedRAMP, and DoD SRG.

Horizon3 builds the NodeZero autonomous pentesting platform to help organizations find and fix exploitable attack vectors. It is a fast-growing, remote cybersecurity company with a culture of respect, collaboration, ownership, and results.

$168,750–$200,000/yr
North America

  • Lead technical discovery to map ServiceNow Security solutions to Federal customers' security challenges and compliance mandates.
  • Deliver tailored product demonstrations and deep dives on AI-driven security visibility across IT/IoT/OT networks and cloud.
  • Partner with sales to guide Federal/DoD opportunities from qualification to close, including proof-of-value engagements.

ServiceNow is an AI platform company that connects AI, data, and workflows to help organizations work smarter. The company serves 85% of the Fortune 500 and builds an AI-native culture where technology and talent are unstoppable together.

US

  • Manage certification activities for Common Criteria, FIPS, and DoDIN across networking product lines.
  • Coordinate with accredited labs and guide engineering teams on compliance gaps and remediation.
  • Develop technical documentation and maintain FIPS-compliant cryptographic modules.

The company is a technology engineering team focused on advancing secure networking solutions through government certification and compliance processes. It fosters a collaborative, inclusive, remote-first culture that values diverse perspectives and innovation.

US 4w PTO

  • Serve as the subject matter expert and functional owner of Deltek Costpoint across QGS and its operating companies.
  • Administer core Costpoint modules, lead user access management, and ensure system security.
  • Maintain DCAA/SOX compliance and provide support, training, and integration management.

Quanta Government Solutions provides infrastructure work for utility, renewable energy, electric power, industrial, communications, and government industries. Quanta is the largest specialty contractor in North America with 200 operating companies and a culture that values diversity and career development.