Source Job

• Lead and scale a commercial customer success organization supporting secure software deployment.
• Own the end-to-end customer journey, from onboarding and implementation to security authorization and renewals.
• Partner with Sales, Engineering, Security, and Finance to drive retention, expansion, and customer outcomes.

The company provides secure software deployment solutions for government and regulated environments. It is a growing technology organization focused on mission-critical customer success and national security.

• Lead technical federal compliance programs including CMMC, FedRAMP, and NIST 800-171 for government contractors.
• Manage a small team of Security Analysts, driving performance through coaching, accountability, and high-quality outcomes.
• Build and maintain client security programs, conduct gap/risk assessments, and manage external audits like CMMC and FedRAMP.

Founded in New York City in 2015, Rhymetec specializes in compliance, cybersecurity, and data privacy, helping clients build effective infosec programs. The company operates remotely across the United States and emphasizes professional development and a collaborative culture.

• Lead teams focused on company growth and client delivery using structured project management methodologies.
• Communicate and execute against program and company objectives while managing stakeholder relationships.
• Partner with technical and growth leaders to identify and drive organic growth opportunities.

Bellese Technologies is a mission-driven digital services company focused on civic healthcare, designing solutions that improve patient care and reduce costs. The company fosters a collaborative, remote-first culture with a focus on service design and innovation.

• Build trusted relationships with Mission Heroes and identify net-new opportunities in the Army Fires/Maneuver Ground.
• Shape and close full-lifecycle opportunities from discovery through proposal, negotiation, and contract award.
• Own contract execution, manage delivery risks, and lead teams to grow portfolio scale.

Defense Unicorns delivers mission value by streamlining software delivery for defense and civil agencies. We are a team of innovators, software engineers, and veterans with decades of experience delivering technology programs across the federal market.

• Own strategic direction for high-value enterprise customers, building trusted relationships and driving measurable value.
• Use data-driven insights to evaluate performance and develop strategic recommendations.
• Lead resolution of complex challenges and escalations with cross-functional stakeholders.

HackerOne is a global leader in Continuous Threat Exposure Management, uniting agentic AI with the world's largest community of security researchers. With around 1,000 employees, we foster an inclusive, customer-obsessed culture that values transparency, collaboration, and innovation.

• Lead and scale a professional services team for public sector customers, focusing on Federal, SLED.
• Oversee Zero Trust deployments, manage P&L, capacity planning, and partner enablement.
• Serve as senior escalation point and align with federal standards like FedRAMP and OMB M-22-09.

Zscaler accelerates digital transformation with a cloud security platform that protects customers from cyberattacks. The company is a global leader in SASE with a focus on AI-native enterprise solutions.

• Build, lead, and mentor a team of Customer Success Managers, fostering a collaborative and high-performance culture.
• Develop customer engagement and retention strategies to drive adoption, growth, and mitigate churn risk.
• Partner with sales, product, and engineering teams to improve customer experience, operational scale, and renewal forecasting.

Chainguard is a trusted source for open source, providing hardened, secure, and production-ready software builds that help organizations build faster, stay compliant, and eliminate risk. Backed by leading investors and trusted by Fortune 500 enterprises and global industry leaders, the company fosters a transparent, customer-obsessed culture focused on intentional action.

• Own onboarding end-to-end for new public sector customers, from kickoff through enrollment of officials and staff.
• Drive adoption and retention by monitoring account health, running QBRs, and presenting to executives.
• Grow accounts by spotting expansion opportunities and building business cases for additional protection tiers.

VanishID is the external identity security company that stops AI-powered attacks using exposed identity information from the open and dark web. We are a growing, remote-first startup where you'll feel the impact of your work every day and have an open runway for growth.

• Manage end-to-end delivery lifecycle of concurrent complex customer deployments, covering planning and risk management.
• Lead multiple customer engagements spanning Zero Trust deployments and legacy migrations.
• Define, track, and report on success criteria and milestones to ensure on-time delivery.

Zscaler accelerates digital transformation by providing a cloud security platform that protects customers from cyberattacks. It has a global presence with 200+ data centers and a culture driven by customer obsession and collaboration.

• Own end-to-end customer success for enterprise security customers, driving onboarding, adoption, renewal, and expansion.
• Lead a global CS organization across US and India, setting strategy, playbooks, and operational rigor to improve GRR and NRR.
• Apply an AI-first mindset to proactively engage customers, accelerate adoption, and uncover growth opportunities.

ArmorCode is a security platform that helps enterprises unify and prioritize risk, using AI agents to drive remediation at machine speed. It is a global scale-up with a collaborative, 5H-values culture serving large enterprises like Visa and PayPal.

• Lead and oversee a portfolio of technical and operational programs, ensuring successful execution and delivery.
• Coordinate program objectives, schedules, resources, and deliverables across multidisciplinary teams.
• Serve as a senior interface with customers and partners, leading testing, evaluation, and program reviews.

Lynker is a growing, employee-owned business specializing in professional, scientific and technical services. They combine scientific expertise with results-driven processes to support weather and climate science, and foster a team-oriented culture of exceptionally skilled professionals.

• Oversee end-to-end program performance for a major federal IT services contract, including financial management and customer relationships.
• Lead large Agile and DevSecOps teams, manage multi-vendor partnerships, and ensure contract compliance.
• Drive account growth by identifying opportunities, building stakeholder relationships, and shaping long-term strategy.

The partner company is a federal IT services provider specializing in modernizing supply chain and logistics for the Department of Veterans Affairs. It emphasizes mission-driven leadership, Agile methodologies, and employee development in a remote-first culture.

• Lead customer success for Department of War accounts, engaging from users to senior leaders.
• Direct a team of Partner Engagement Managers, setting priorities and ensuring execution.
• Drive retention and expansion by translating customer needs into product feedback and growth strategies.

Onebrief builds collaborative AI-powered workflow software for military planning and operational coordination. Founded in 2019 and valued at over $2 billion, it is a distributed team of builders from military, operational, and technology backgrounds.

• Lead and scale the AMER Customer Success organization, managing managers and a team of 15 CSMs.
• Own AMER gross and net revenue retention, driving adoption, expansion, and disciplined at-risk processes.
• Build a customer maturity framework, value-based EBRs, and AI-driven next-best-action systems.

UpGuard builds an AI-driven cyber risk posture management platform that helps organizations stay ahead of evolving attack surfaces. The company is scaling after a $75M Series C and is a Certified Great Place to Work with 99% employee satisfaction.

• Lead end-to-end integrations with U.S. federal agencies and system integrators, navigating ATO and FedRAMP requirements.
• Translate complex technical and compliance needs into solutions, managing long procurement and delivery cycles.
• Own API and SDK documentation, analyze client requirements, and support FedRAMP authorization efforts.

Sardine is the leading agentic risk platform for fighting financial crime, unifying data to stop fraud and automate AML operations. They are a remote-first team valuing performance and extreme ownership, hiring self-motivated individuals with high growth orientation.

• Manage IT programs for federal agencies with 10+ years of experience.
• Develop Program Management Plans, Agile Roadmaps, and risk registers.
• Lead executive-level meetings and briefings with government stakeholders.

Peraton is a next-generation national security company that drives missions of consequence spanning the globe. It employs a dedicated workforce focused on solving the most daunting challenges for government agencies.

• Build and maintain trusted relationships across an assigned customer portfolio, engaging executive sponsors, program leadership, IT, and end users.
• Drive CaseWorks adoption through proactive outreach, customer education, best-practice guidance, and coordinated enablement activities.
• Lead retention efforts, identify renewal risks early, partner with Sales on renewals, and uncover expansion opportunities aligned with customer needs.

Next Chapter Technology provides the CaseWorks platform, delivering document management, content services, workflow automation, and document infrastructure solutions for Health & Human Services agencies. The company is a close-knit, ambitious team that values individual contributions, collaboration, and shared vision for growth.

• Design and execute automated, data-driven customer success programs that guide customers through onboarding, adoption, and renewal.
• Build one-to-many engagement strategies using webinars, office hours, community programs, and knowledge base resources.
• Partner with Product, Marketing, and Sales teams to align scalable success initiatives and drive proactive engagement.

Chainguard provides hardened, secure, and production-ready builds of open source software, helping organizations secure their software supply chain. Backed by leading investors and trusted by Fortune 500 companies, the company fosters a customer-obsessed, remote-first culture.

• Manage daily program activities, schedules, milestones, and deliverables to ensure customer commitments are met.
• Coordinate with federal customers, internal teams, and external partners to support successful program execution.
• Track program performance, prepare reports, lead meetings, and drive process improvements.

Quantum Sky engineers the advantage across cyber, networks, software, and quantum for government and defense missions. They foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role.

• Own and execute HiddenLayer's federal sales strategy for the Department of War, Intelligence Community, and related national security organizations.
• Build and maintain a qualified pipeline of new federal opportunities through account planning, customer engagement, capture activities, and partner collaboration.
• Develop and manage relationships with senior government stakeholders and lead complex federal pursuits through award and expansion.

HiddenLayer protects valuable technologies from adversarial AI attacks with a patented solution for secure AI adoption. The company has experienced rapid growth, backed by $100M Series B funding, and offers a fully remote, flexible culture with best-in-class benefits.