Lead and scale a commercial customer success organization supporting secure software deployment.
Own the end-to-end customer journey, from onboarding and implementation to security authorization and renewals.
Partner with Sales, Engineering, Security, and Finance to drive retention, expansion, and customer outcomes.
The company provides secure software deployment solutions for government and regulated environments. It is a growing technology organization focused on mission-critical customer success and national security.
Build, lead, and mentor a team of Customer Success Managers, fostering a collaborative and high-performance culture.
Develop customer engagement and retention strategies to drive adoption, growth, and mitigate churn risk.
Partner with sales, product, and engineering teams to improve customer experience, operational scale, and renewal forecasting.
Chainguard is a trusted source for open source, providing hardened, secure, and production-ready software builds that help organizations build faster, stay compliant, and eliminate risk. Backed by leading investors and trusted by Fortune 500 enterprises and global industry leaders, the company fosters a transparent, customer-obsessed culture focused on intentional action.
Develop trusted advisor relationships with executive sponsors and align activities with customer business goals.
Drive adoption, training, and best practices to maximize customer value and ROI.
Identify growth opportunities and collaborate with sales to ensure retention and renewals.
Specright provides a purpose-built platform for Specification Management, helping companies digitize and act on supply chain data. It is an energetic, 100% remote company with an entrepreneurial, informal, and fast-paced culture.
Develop and execute strategic success plans aligned with customer business objectives to drive retention and growth.
Build and nurture relationships with C-level executives, IT, and operational leaders to drive adoption and advocacy.
Leverage customer data to identify expansion opportunities and collaborate with Sales on upsells and cross-sells.
Connecteam is the leading platform for managing deskless teams, bringing daily operations and team communication into one intuitive app. Trusted by over 80,000 businesses and backed by $220M+ from Insight Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding with a supportive, caring culture.
Lead operational execution and growth capture across Air Force, Space Force, and Federal Civilian portfolios.
Drive full lifecycle capture strategies, pipeline development, and bid execution.
Oversee contract performance, employee development, and profit-and-loss accountability.
Aether Aerospace is a defense technology platform delivering high-impact technologies, technology-enabled services, and advanced manufacturing solutions to the U.S. Department of Defense. Backed by Falfurrias Management Partners, it operates as a multi-entity enterprise focused on scalable growth and operational excellence.
Own assigned new-command onboarding from Growth handoff through a conditions-based transition to Mission Success.
Help air and space planners translate operational processes into Onebrief workflows and train users in person and remotely.
Support existing customers through exercises, planning events, and workflow improvements to realize sustained operational value.
Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination. Founded in 2019, the company is valued at over $2 billion and backed by leading investors, with a distributed team from military, operational, and technology backgrounds.
Own strategic direction for high-value enterprise customers, building trusted relationships and driving measurable value.
Use data-driven insights to evaluate performance and develop strategic recommendations.
Lead resolution of complex challenges and escalations with cross-functional stakeholders.
HackerOne is a global leader in Continuous Threat Exposure Management, uniting agentic AI with the world's largest community of security researchers. With around 1,000 employees, we foster an inclusive, customer-obsessed culture that values transparency, collaboration, and innovation.
Own onboarding end-to-end for new public sector customers, from kickoff through enrollment of officials and staff.
Drive adoption and retention by monitoring account health, running QBRs, and presenting to executives.
Grow accounts by spotting expansion opportunities and building business cases for additional protection tiers.
VanishID is the external identity security company that stops AI-powered attacks using exposed identity information from the open and dark web. We are a growing, remote-first startup where you'll feel the impact of your work every day and have an open runway for growth.
Build and maintain trusted relationships across an assigned customer portfolio, engaging executive sponsors, program leadership, IT, and end users.
Drive CaseWorks adoption through proactive outreach, customer education, best-practice guidance, and coordinated enablement activities.
Lead retention efforts, identify renewal risks early, partner with Sales on renewals, and uncover expansion opportunities aligned with customer needs.
Next Chapter Technology provides the CaseWorks platform, delivering document management, content services, workflow automation, and document infrastructure solutions for Health & Human Services agencies. The company is a close-knit, ambitious team that values individual contributions, collaboration, and shared vision for growth.
Develop and execute customer success strategy to drive retention, adoption, and long-term value.
Lead strategic account planning, executive engagement, and revenue expansion with Sales.
Scale a high-performing organization, champion AI adoption, and use data to optimize success.
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. We surpassed $3B in revenue as a public benefit corporation balancing customer, employee, society, and investor interests.
Build close relationships with stakeholders at 20-25 strategic enterprise accounts, from daily users to executive sponsors.
Define success metrics with each customer, show ROI, and run executive business reviews and account plans.
Use the Success-at-Scale signal framework to catch churn risk early and expand revenue with Account Executives.
Ketch is redefining responsible data use for the AI era, providing a data permissioning platform that simplifies privacy and consent operations. It is a 65-person Series B company backed by top-tier investors, with a culture rooted in passion, growth, grit, collaboration, and integrity.
Own end-to-end relationships for 8-10 strategic enterprise merchants, driving retention, expansion, and profitability.
Develop and execute account plans, build multi-threaded executive relationships, and lead complex renewals and upsells.
Partner with cross-functional teams to translate performance data into business cases and deliver measurable customer value.
Signifyd provides AI-powered fraud protection for online retailers, helping them approve more orders and reduce risk. Trusted by thousands of merchants globally, it processes billions of transactions yearly with a values-driven culture.
Lead and scale a professional services team for public sector customers, focusing on Federal, SLED.
Oversee Zero Trust deployments, manage P&L, capacity planning, and partner enablement.
Serve as senior escalation point and align with federal standards like FedRAMP and OMB M-22-09.
Zscaler accelerates digital transformation with a cloud security platform that protects customers from cyberattacks. The company is a global leader in SASE with a focus on AI-native enterprise solutions.
Lead, coach, and develop a team of Customer Success Managers to build strong, trusted customer partnerships.
Own net revenue retention and drive end-to-end renewals, upsell, and expansion strategies across your portfolio.
Collaborate cross-functionally and act as executive sponsor for key accounts to deliver seamless service.
Radicle Health provides a suite of human services software products that help organizations serve their communities. The company is a collaborative, mission-driven home for software teams, where employees have ownership of their work and are encouraged to grow.
Lead technical sales processes, translating complex enterprise requirements into Zero Trust solution architectures.
Manage Proof of Value engagements end-to-end, producing high-quality assets and documentation.
Cultivate technical champions and share account development strategies with Account Executives.
Zscaler accelerates digital transformation with the Zero Trust Exchange platform, protecting thousands of customers from cyberattacks by securely connecting users, devices, and applications globally. The company is a global cloud security leader with 200+ data centers, fostering a culture of ownership, collaboration, and customer obsession.
Lead end-to-end capture execution for Department of War pursuits, from qualification through proposal submission.
Develop and execute capture strategies including competitive positioning, teaming, and pricing for 5G, satellite, radar, and space markets.
Partner with engineering and solution architects to create mission-aligned, credible solutions for complex opportunities.
Assured Space Access Technologies, Inc. is a defense and engineering firm delivering phased array, radar, RF payload, and secure communications solutions to government and prime contractor customers. Headquartered in Irvine, California, we foster a culture of integrity and innovation, with a high-performing team dedicated to national security missions.
Own and execute HiddenLayer's federal sales strategy for the Department of War, Intelligence Community, and related national security organizations.
Build and maintain a qualified pipeline of new federal opportunities through account planning, customer engagement, capture activities, and partner collaboration.
Develop and manage relationships with senior government stakeholders and lead complex federal pursuits through award and expansion.
HiddenLayer protects valuable technologies from adversarial AI attacks with a patented solution for secure AI adoption. The company has experienced rapid growth, backed by $100M Series B funding, and offers a fully remote, flexible culture with best-in-class benefits.
Own the post-sales relationship and health for EMEA customers across AI Agent Security, Workforce AI, and AI Red Team.
Lead onboarding and adoption programs that take customers from initial deployment to measurable security outcomes.
Drive retention and expansion by identifying new use cases, cross-product opportunities, and renewal risks early.
Check Point protects over 100,000 organizations worldwide from sophisticated cyber and AI-driven threats. They are recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.
You will manage a pool of 10-20 top strategic customers, developing executive relationships and driving value through quarterly business reviews.
You will develop and execute a three-year strategic model to sustain growth and ensure high retention and revenue expansion.
You will collaborate with internal teams to identify upsell and cross-sell opportunities, maintaining 100%+ net retention rates.
Bluesight creates groundbreaking solutions that increase efficiency, safety, and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. They are a high-growth healthcare IT company with a start-up vibe and over 3,000 customers.
Drive growth and adoption of EdgeRunner technology across the U.S. Air Force, owning the full capture lifecycle from prospecting to deployment.
Partner with executive leadership and cross-functional teams to align sales, engineering, and product with national security priorities.
Build high-trust relationships with Air Force stakeholders and represent EdgeRunner at industry forums and defense showcases.
EdgeRunner AI is an American dual-use research lab building frontier open-weight AI for the U.S. military and heavily regulated industries. The company has raised $17.5M from leading VCs and fosters a remote-first, mission-driven culture.