Looking for a full-stack Founding Account Executive on the sales team. This is a unique opportunity to join early at a rapidly growing, venture-backed startup where youโll have high impact and visibility. Youโll help us rapidly scale our customer base, while shaping our sales playbooks and processes along the way.
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Assist customers on their path to exciting new discoveries in pharma and healthcare by supporting the renewal and development of our growing subscription base, where you'll develop your sales skills in life science and play a critical role in driving growth and innovation. This role focuses on renewing your book of business and driving up sell and cross sell opportunities.
The Senior Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure LinkedIn Customers achieve a significant return on investment (ROI) and drive business success with their LinkedIn investment. As a Sr. CSM you will be tasked with serving as a Customer champion and advocate, helping Customers realize value from their investment, and partnering on customer retention and expansion.
In this role, you will own a book of Jasper's commercial customers, drive renewals, and ensure retention for 30-50 Commercial Accounts. You will work with our Commercial customers to leverage AI in their specific industries and businesses, serving as a customer advocate by building a strategy to manage the engagement and success of our customers. The ideal candidate will have 4+ years of experience as a Customer Success Manager, Account Manager, or similar role.
As an Account Manager, youโll be a key part of that mission: helping our amazing community of travel organizers get the most out of WeTravel while feeling truly supported every step of the way. A big part of your day-to-day will include answering questions, resolving issues, and identifying opportunities to upsell and cross-sell additional features. Driving long-term client satisfaction and engagement.