Monitor inbound email and telephone queries, ensuring tickets are logged and assigned appropriately.
Act as a first point of contact for routine customer requests, resolving straightforward issues and escalating complex enquiries.
Maintain accurate data and recommend improvements to ticket workflows to support efficient service delivery.
SFG20 is setting the industry standard for building maintenance. They provide services and technologies that empower people to create safer buildings by using their standard, software and expertise to make buildings better.
Support providers and patients by managing administrative tasks.
Ensure compliance, coordination, and continuity of care.
Manage documentation related to tele-mental health services.
Valera Health is at the forefront of tele-mental health, committed to delivering compassionate mental health care that is accessible and affordable. The company employs a comprehensive care approach, combining therapy and medication management with overall wellness promotion to ensure patients are supported.
Triages calls, documents requests, complaints, and urgent health concerns, delivering information to providers.
Oregon Health & Science University values a diverse and culturally competent workforce. They are an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status.
Consistently practices Patients First philosophy and adheres to high standards of customer service.
Correctly identifies and collects patient demographic information in accordance with organization standards.
Utilizes multiple online order retrieval systems to verify or print the patients order.
Northwestern Medicine strives to cultivate a positive workplace through its patient-first approach. They are a leader in the healthcare industry, providing competitive benefits such as tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.
Manage end-to-end travel booking and coordination.
Plan and coordinate team events and internal meetings.
Goodway Group is an independent and remote-first media and marketing services firm with a 90+ year history. Our diverse team of digital strategists, media practitioners, technologists, and data scientists have won awards for innovative marketing technology and impactful work.
Own the CEO’s calendar, inbox, and scheduling with a prioritization-first mindset.
Actively help assess urgency and importance across meetings, requests, and commitments.
Coordinate internal and external meetings, travel, and logistics, ensuring seamless execution.
Mimica empowers enterprises, teams, and individuals to reclaim their time and work mare efficiently. Their AI-powered task mining observes employee actions and categorizes them into detailed process maps, highlighting inefficiencies and recommending optimal technology for automation.
Manage end-to-end onboarding for newly acquired clients.
Use internal tools to design client’ websites.
Conduct live training sessions to help clients become familiar with the platform.
Machinio operates Machinio.com and Machinio System, transforming a traditional $400 billion industry through technology. They have growing teams across North America, Europe, and Asia and offer a casual, collaborative, fast-paced work environment and a fun team.
Monitor station compliance with timely network affidavit submission.
Handle advertiser and agency initial setup and change requests.
Manage commercial inventory for stations utilizing Counterpoint and WideOrbit traffic system.
Audacy, Inc. is a scaled, leading multi-platform audio content and entertainment company differentiated by its exclusive, premium audio content. They operate one of the country’s two scaled radio broadcasting groups with leading positions across the country’s largest markets, as well as one of the country’s largest podcast networks and the Audacy direct-to-consumer streaming platform.