Remote Customer service Jobs · US

• Own the technical onboarding and ongoing execution for customers.
• Manage integrations, tracking accuracy, and platform configuration.
• Act as the technical bridge between clients, product, and engineering.

SaaS Talent is a recruiting company with 20+ years of experience in SaaS and Hi-Tech that helps you scale and transform your business.

Provide customer service and technical support of all Itamar Medical products and services. Receive incoming phone calls and emails - troubleshoot, research and respond to inquiries in a timely, professional manner. Retain customers through superior customer service and technical support.

ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests.

The Call Center Representative will focus on inbound and/or outbound assignments within the Call Center, which includes but is not limited to call management, outbound scheduling, authorization processing and other administrative tasks. The WelbeHealth Advocate will provide outstanding customer service to all stakeholders, and will be accountable for proper documentation and maintaining current and accurate records of all the scheduled appointments. Effectively coordinate the scheduling of participants’ appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders, and meeting appointment turn-around times.

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services.

Configure Omada systems and monitor internal readiness for customer onboarding/offboarding. Manage the lifecycle of reporting requests, providing updates to CSMs and customers. Investigate, triage, and resolve cases from external customers and internal stakeholders.

Omada Health is on a mission to inspire and enable people everywhere to live free of chronic disease.

The role primarily involves assisting users with Clair, acting as the first line of support via phone, text, and email. You will become a product expert, deeply understanding Clair's signup process and wage advance products. You will work with a team invested in the users and mission.

At Clair, they are on a mission to create financial freedom for America's workers by giving them a digital banking platform.

• Manages an inventory of claims to evaluate compensability/liability.
• Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
• Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive, building an environment that welcomes perspectives and experiences.

• Provide support to internal and external Fleet Management customers.
• Field inbound calls and assist customers with roadside assistance and setting up rentals.
• Conduct follow-ups with repair facilities, tow companies and Fleet drivers.

Enterprise Fleet Management is a full-service fleet management business for companies, government agencies and organizations with medium-sized fleets.

Partner with Spanish pros and customers by listening to their needs and providing the best solutions. Participate in 30-40 Phone, SMS, or Chat consultations a day with our Spanish users. Troubleshoot and resolve customer inquiries with effective problem-solving and de-escalating skills.

Thumbtack helps millions of people confidently care for their homes and is the one app you need to take care of and improve your home.

• You will own the full customer journey, from pre-sales support through onboarding, aftersales, and long-term retention.
• Acting as a key connector between sales, operations, logistics, and service partners, you will ensure customers receive a seamless, high-quality experience at every touchpoint.
• The position combines leadership, operational excellence, and problem-solving in a fully remote, globally distributed setting.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

• Lead the Customer Success team, providing mentorship and professional development.
• Design and deliver onboarding programs and training sessions for smooth product adoption.
• Serve as the primary liaison for key accounts, providing strategic guidance.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.