Own post-go-live success for a portfolio of enterprise and midmarket Omni partners, driving partner health and GBV growth from first booking through sustained performance.
Coordinate onboarding and activation, defining milestones and building multi-threaded relationships across partner teams from contract signature to go-live.
Manage a tiered portfolio to identify expansion opportunities, surface pipeline for upsell, and feed partner insights back into product and engineering.
Engine transforms business travel into a personalized, rewarding, and simple experience through a platform combining corporate travel, a charge card, and spend management. Over 30,000 companies use Engine, supporting 1 million travelers, and it is recognized as one of the fastest-growing travel and fintech platforms in North America with a culture that values inclusion and innovation.
Consult with clients to understand their travel preferences, budget, and needs.
Recommend and book flights, accommodations, transportation, and activities.
Create customized itineraries for individuals, families, and groups.
We specialize in curating seamless, unforgettable travel experiences with a focus on group travel, luxury vacations, and personalized itineraries. Our company size is not specified, but we offer remote work with flexible hours and exclusive travel perks.
Respond to patient inquiries via chat, email, and internal messaging with clarity and professionalism.
Break down complex topics like billing, CPT codes, and device returns into simple, patient-friendly explanations.
Document all interactions clearly and accurately to ensure seamless handoffs and consistent support.
Salvo Health provides a new approach to chronic gut and metabolic conditions, using remote patient monitoring and interdisciplinary care. Backed by healthcare investors, the company fosters an inclusive culture and welcomes diverse candidates.
Manage complex financial clearance activities for healthcare patients, ensuring accuracy and compliance.
Serve as a subject matter expert in insurance verification, payer requirements, and financial resolution processes.
Provide mentorship and training to team members while collaborating with clinical teams to improve patient access.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses technology to ensure fair and objective application reviews, though the final hiring decisions are made by the employer.
Manage customer interactions and resolve service requests with professional communication.
Handle inbound and outbound calls for scheduling, billing, and account support using internal systems.
Collaborate with internal teams to ensure timely resolution of customer issues and maintain accurate records.
Our partner is a company that provides customer care solutions for residential customers. The organization values reliability, teamwork, and service excellence, offering a supportive culture with career growth opportunities.
Support systems life cycle training management activities for client portfolio.
Serve as main advisor and liaison for operational training programs.
Maintain and update knowledge exchange platforms like SharePoint.
LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed, serving defense, space, healthcare, and energy sectors. Headquartered in Tysons, Virginia, the company is committed to delivering impactful results through agility and collaboration.
Guide customers through the adoption of Mangomint by managing their onboarding journey, providing product training, and configuring accounts.
Leverage beauty/wellness industry knowledge to build credibility and connect features to customer pain points.
Collaborate with cross-functional teams to improve the onboarding experience and address customer feedback.
Mangomint is a fast-growing SaaS company on a mission to make every salon and spa more profitable. They are a primarily remote, ambitious, and collaborative team with thousands of customers, seeking to become the #1 market leader.
Serve as the primary point of contact for all post-trip guest feedback, resolving complaints and enhancing satisfaction.
Analyze post-trip survey data and performance metrics to deliver executive-level reporting for strategic decisions.
Coordinate with department heads and assist the Director of Global Guest Services with complex guest issues and service recovery.
Lindblad Expeditions is a pioneer in expedition travel, taking guests to remote locations on a fleet of 20 ships. The company has a strong commitment to exploration and diversity, with a culture that values guest experience and environmental stewardship.
Book cruises, resorts, and travel packages for clients.
Recommend itineraries based on preferences, season, and deals.
Use supplier portals to lock in promotions and perks.
Handle changes, questions, or cancellations with professionalism.
Keep records organized and updated in real time.
We connect travelers with the world’s best experiences—from Caribbean cruises to luxury resorts and beyond. As part of a host agency with 70+ years in the industry, we empower agents to succeed while delivering white-glove service to our clients.