As the Websites Lead, youโll work directly with clients to build websites using WeTravelโs tools, templates, and partner services, turning client visions into functioning websites that help drive trip bookings and growth. This role involves partnering with Sales, Account Management, and Product teams, managing timelines, and refining templates to scale WeTravelโs website service.
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Define and drive the strategy for delivering exceptional experiences across all touch points, ensuring Angiโs customers feel valued, understood, and empowered. This role requires a hands-on leader who is action-oriented, strong analytically, customer service-obsessed and can influence without authority. You will need to balance both strategy with day-to-day execution and play a key role in shaping the future of the Care organization.
The Manager on the Strategic Analytics & Insights Pack & Design team will leverage a variety of methods to influence the packaging and product design for top global brands across a variety of categories. As Manager, youโll use your analytical and consultative skills to help clients such as ABI, Walmart, and Procter & Gamble make better, faster, and smarter decisions.
As a Customer Success Manager at Regard, you will own the full customer journey from integration and onboarding, to renewal and expansion. You will be accountable for the overall health of the account by fostering relationships across key client stakeholders, producing and delivering impact analyses for Quarterly Business Reviews (QBRs), and identifying opportunities for improving onboarding and user feedback processes.
As a Customer Success Manager you will expand CMGโs footprint, onboard new users, identify whitespace opportunities, and develop deep relationships with capital markets professionals. You will resolve client inquiries while anticipating needs and delivering tailored solutions to enhance customer satisfaction and platform adoption. The Customer Success group acts as the โvoice of the customerโ.
The Customer Success Consultant is accountable for our clients' adoption of our growing suite of SaaS solutions and services across client segment tiers, driving visible value aligned with our clients' business outcomes. As a consultant, you will act as a powerful client advocate, providing exceptional customer service so that our clients can deliver high-quality civic and citizen experiences in their communities.
Drive the success of Procoreโs General Contractor customers as a Senior Customer Success Engineer, serving as the product champion and subject matter expert. Help customers adopt Procore and realize business performance gains, recommending how to maximize the value of their Procore technology. Collaborate with Sales, PS, Support, Product and Marketing to provide leading-edge technology.
As an Onboarding Customer Success Manager, you will be the strategic force behind every customer's successful launch by orchestrating a seamless onboarding journey as the vital link between customers and internal teams. This role proactively eliminates risks and ensures a successful Go-live by driving meaningful change management.
The Senior Manager of Customer Service will build strategy and drive company goals while providing best-in-class B2B customer experience, financial performance, and employee engagement. This role aligns customer service activities and initiatives throughout our Fortune Brands organization often partnering with sales, logistics, distribution, operations, and marketing to support customer priorities and service.
This key leadership role involves developing and executing strategies to ensure customer success and satisfaction. The individual will lead a team that drives trial conversion, adoption, retention, and growth through exceptional customer experiences, from trial to paid conversion to advocacy.