We are seeking a proactive and strategic Customer Success Manager (CSM) to ensure our customers maximize their value from contentmarketing.ai. The CSM will be responsible for onboarding, engagement, retention, and expansion, working closely with customers to help them achieve their content marketing goals. This role requires strong communication, relationship-building, and problem-solving skills.
Job listings
Europe
Unlimited PTO
As a Customer Success Engineer, you will help to support a portfolio of clients and manage the technical details of their implementation, onboarding, adoption and growth. Understand the challenges faced by your clients, guide them to define meaningful requirements, and create innovative solutions to ensure they are successful in achieving their objectives.