Accurately coordinate, schedule and complete registration for ambulatory outpatient visits.
Collect patient demographic and insurance information, verifying and communicating liabilities.
Explain patient preparation requirements and coordinate with clinical departments regarding protocols.
Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. They provide inclusive, ethical workplaces where their highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Serve as an empathetic first point of contact managing queries across multiple channels.
Deliver virtual 1:1 Care Advocate sessions providing personalised guidance on health concerns.
Provide virtual, text-based 1:1 coaching supporting lifestyle and behaviour change.
Vira Health is a women's healthcare technology company providing virtual clinical care, educational resources, and support. Their platform brings together care navigation, a specialist online menopause clinic, and a contraception and reproductive health resource.
Qualify prospects and guide them along the purchase process.
Handle customer inquiries by building rapport and identifying needs.
Explain Dexcom CGM features and benefits and how to obtain it.
Dexcom Corporation is a pioneer and global leader in continuous glucose monitoring (CGM), broadening its vision beyond diabetes to empower people to take control of health. They are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of their customers.
Takes incoming calls from customers concerning post purchase related issues or concerns.
Displays professional, courteous demeanor when handling customer calls.
Provides prompt, efficient service for all customer inquiries.
Turn5 is a large and fast-growing e-commerce retailer in the Greater Philadelphia area. Best known for award-winning e-commerce platforms, they engage muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences.
Providing best-in-class customer care by resolving escalated customer concerns in real-time.
Effectively managing customer objections and offering knowledgeable product support.
Taking initiative and ownership over the customer experience and facilitating smooth resolutions.
Resident creates a house of brands that focuses on quality materials, timeless style, and comfort. Since its founding in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America.
Serve as a key point of contact for policyholders during their relocation, ensuring consistent communication, clear expectations, and empathetic support.
Conduct detailed market research using listing platforms, vendor databases, and internal tools to locate viable, like-kind-and-quality housing options.
Apply negotiation skills to secure favorable lease terms, maximize policy benefits, and stay within Additional Living Expense (ALE) guidelines.
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.
Perform billing & credit research to resolve customer inquiries
Coach agents on work performance and other work issues
Handle and resolve escalated customer issues and calls when necessary
Aura is on a mission to create a safer internet with its intelligent digital safety products. With over 400 employees worldwide, Aura is guided by a leadership team that has successfully grown startups into multi-billion dollar organizations.
Own the health and success of customers from go-live through to renewal.
Proactively engage clients and identify opportunities for growth.
Collaborate with product and engineering teams to drive product development.
Narvar simplifies the everyday lives of consumers by focusing on the post-purchase customer journey. They work with 1500+ brands and have served over 125 million consumers worldwide.
Serve as a key point of contact for patients regarding billing questions, payment plans, and account resolution
Respond to inbound calls and proactively reach out to patients to collect past-due balances and arrange payments
Review and explain Explanation of Benefits (EOBs) to patients in a clear and supportive manner.
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions. They are transforming the way care is delivered with a focus on patient comfort and convenience, empowering their team to thrive while living their core values.
Deliver superior customer support for antivirus software, managing inquiries about accounts and technical issues.
Efficiently resolve customer issues related to software purchases, renewals, and account management.
Guide customers through the installation, reinstallation, and troubleshooting of antivirus programs.
Sutherland Bulgaria specializes in technology and customer service, actively seeking enthusiastic Tech Support Advisors for antivirus software. They offer a collaborative environment, partnering with global IT security leaders, and focus on providing top-notch technical support.