Take inbound calls from patients, providers, and members to assist with healthcare needs, insurance questions, and triage support.
Provide empathetic, patient-focused service in a remote environment, managing calls that may involve emergent situations.
Support members with insurance navigation, including changing primary care physicians, locating urgent care clinics, and obtaining prescription authorizations.
Carenet Health has pioneered healthcare consumer engagement for over 30 years, interacting with 1 in 3 Americans daily to deliver positive experiences and improve outcomes. We foster a culture of collaboration, creativity, and accountability, empowering growth through trust and opportunity.
Handle first notice of loss reports for non-complex auto and property claims while ensuring accurate information collection.
Provide exceptional customer service by guiding customers through their claim experience and explaining options clearly.
Work efficiently in a high-volume remote environment while maintaining accuracy and customer satisfaction.
The company provides insurance claims services and supports customers through the initial stages of their claims journey. The company culture emphasizes empathy, collaboration, and employee growth, with a focus on delivering high-quality customer service.
Assist clients with hotel options, vacation packages, and resort stays.
Provide guidance based on client preferences, travel goals, and budget.
Support booking and confirmation process for accommodations and travel services.
Georgia Deidre provides travel and hospitality services, assisting clients with hotel and vacation bookings. The company fosters a supportive, team-oriented culture and offers flexible remote work opportunities.
Manage client retention, growth, and satisfaction through regular communication and project oversight.
Collaborate with Sales and Quality Management teams to identify opportunities and ensure quality expectations are met.
Use critical thinking skills to assess client goals and implement actions to achieve project outcomes.
UASI provides healthcare revenue cycle management services focusing on coding and consulting. The company fosters a supportive environment for professional development and offers competitive pay and benefits.
Be the first point of connection for patients, providing personalized support via phone, email, and live chat.
Register new patients in electronic medical records, schedule consultations, and ensure all paperwork is completed.
Maintain patient records, answer questions, and protect confidentiality while coordinating with internal teams.
Spring Fertility is a growing fertility group led by top physicians and scientists, focused on delivering patient-centric, compassionate care. We are a mission-driven organization with a collaborative culture that values professional development and positivity.
Research and book travel arrangements for clients, including hotels, cruises, and vacation packages.
Provide accurate information about travel options, pricing, and availability.
Respond promptly and professionally to client inquiries via phone, email, or online messaging.
We are a trusted travel planning company specializing in personalized travel experiences worldwide. We offer a supportive team culture with ongoing mentorship.
Review electronic health records and prepare for patient visits to ensure accurate documentation.
Reach out to patients with gaps in care, educate them on prevention and wellness, and help schedule appointments.
Collaborate with care management, providers, and community partners to drive value-based care initiatives.
Baptist Health Medical Group is a physician-led healthcare group providing compassionate care and clinical excellence. The team includes over 600 physicians and advanced practice professionals and fosters a collaborative, supportive, and growth-minded culture.
Process energy incentive applications, reviewing for eligibility.
Provide inbound and outbound support to applicants and program participants via phone and online chat.
Perform back-office processing in support of utility clients and their customers.
AdNet is a staffing and recruitment agency that connects talent with companies in various industries. They emphasize a culture of acceptance and belonging, and are committed to inclusive practices.
Manage client onboarding and ensure successful implementation of VALD systems.
Build strong relationships with clients through online and occasional face-to-face interactions.
Identify client support needs and opportunities for growth while managing multiple assignments.
VALD is a world leader in allied health technology, providing innovative human-measurement tools to over 10,000 clients globally. They have grown to over 300 team members across 35+ countries, fostering a down-to-earth, inclusive, and vibrant culture.
Serve as the primary point of contact and trusted advisor for employer groups, brokers, and employees navigating ICHRAs, individual health plans, and Medicare.
Manage account onboarding, implementation, renewals, and issue resolution while driving retention and satisfaction.
Educate stakeholders on health insurance options, process enrollments, and ensure compliance with ACA, HIPAA, and CMS regulations.
Kyra Health is a health benefits technology company that transforms how employers and employees experience health benefits through technology, innovation, and exceptional service. They are a growing company focused on delivering exceptional client experiences and building long-term relationships.