As part of the Engine team, you’ll play a vital role in an environment where innovation meets collaboration. You will be a champion advocate for your portfolio of customers through the contracting lifecycle of their booking needs. You will manage numerous bookings simultaneously at various stages of the contracting process, collaborate with internal teams, and adapt quickly to new processes and tools implemented at a rapid scale.
A dynamic and results-oriented Customer Success Analyst is needed to ensure customer satisfaction and retention. Responsibilities include cultivating relationships with clients, resolving issues, identifying upsell opportunities, and using data-driven insights. Candidates should have experience in Customer Success, data analysis, and client management.
Provide exceptional chat support to clients and their customers, assisting with customer inquiries, providing technical support, and maintaining positive relationships. Responsibilities include responding to customer chats, providing solutions, monitoring complaints, maintaining records, collaborating to optimize processes, and maintaining understanding of company offerings.
Inviting applications for the role of Associate, Life & Annuity Customer Contact Centre. Motivated individuals will take up challenges and are team oriented in a fast-paced environment. The candidate will assist policy owners and agents with incoming calls pertaining to their life insurance policies/ products, like questions regarding premium, billing related, customer website access, client changes.
As an Online Beauty Consultant, you will be responsible for addressing every client request from beauty advice to e-commerce journey support, as well as post purchase assistance and ensuring an immersive experience. You will provide care and attention to our clients by offering them a personalized and unique experience through dedicated remote channels (email/livechat/phone calls/Social Media). You will be an ambassador of the brand and will have to embody its values and DNA in all client interactions.
You will be responsible for providing prompt, efficient, and accurate support to our customers through various online chat platforms. You will be the first point of contact for our customers, ensuring that they have a positive experience with our products and services. As a Virtual/Online Chat Support Representative, you will be responsible for providing prompt, efficient, and accurate support to our customers through various online chat platforms.
As a Tele Chat Support Specialist, you will act as the first point of contact for our clients and assist them with any inquiries, troubleshooting, and feedback they may have regarding our products and services. Your primary goal will be to ensure customer satisfaction and build strong customer relationships by providing prompt and accurate support.
As a Virtual Customer Service Representative, responsibilities include providing exceptional customer service and support to clients, solving inquiries efficiently, and maintaining product knowledge. The role involves building client relationships, escalating issues, collaborating across teams, and keeping accurate records to improve customer satisfaction.
As a Customer Success Specialist, you will support enterprise learners and admins in Turkey. You’ll play a critical role in driving engagement, retention, and success across our B2B customer base. Responsibilities include leading onboarding sessions, driving platform engagement, supporting admins with inquiries, recommending usage optimizations, monitoring learner progress, and generating reports.
Deliver exceptional customer service through inbound and outbound calls and assist customers with inquiries, troubleshoot any issues, and provide accurate and timely resolutions. As the first point of contact, candidates should have excellent communication skills and can make a positive first impression. Responsibilities include responding to customer inquiries, handling a high volume of calls, and updating customer information.