As a Personal Lines Client Manager at Trucordia, you will perform diverse responsibilities which ultimately help us succeed in providing extraordinary customer service to our customers. Duties include day-to-day account management, identifying insurance opportunities, operating the agency management computer program, and actively closing sales.
Assist clients in researching and booking travel arrangements, including hotels, cruises, and vacation packages. Provide accurate information about travel options, pricing, and availability. Respond promptly and professionally to client inquiries via phone, email, or online messaging. Maintain accurate records of client interactions and booking details.
This role is essential in ensuring a great customer experience in the Netherlands market. This position involves real problem-solving, helping customers understand their loan options, troubleshoot issues, and provide genuine support, impacting their financial well-being. You’ll work alongside product, operations, and recovery teams to ensure customers have a smooth experience in a company making lending simpler, fairer, and more accessible.
Assist potential customers with navigating the online insurance shopping experience and obtaining quotes for their company’s health insurance options. Work with existing customers to answer and resolve basic administrative and billing questions, ensuring customer inquiries are responded to quickly and thoroughly. Contribute daily to the Support team’s mission to delight customers and help eliminate the fear of purchasing and using health insurance.
As the eyes and ears for our team, you'll address customer inquiries. Working in a collaborative environment, you will interact with diverse individuals daily, with no two days being identical. As a Bilingual Customer Service Representative, you'll innovate solutions to varying questions, issues, and concerns by managing high call volumes, resolving complaints, and troubleshooting service problems.
This is a remote position where you'll play a critical role in the success of PickTrace's growing customer base, finding fulfillment in helping others by supporting client teams on the ground with learning and fully utilizing the PickTrace solution. You will provide onsite support, collaborate with field users, lead in-person training, and build relationships with clients, serving as a trusted point of contact.
In this fully remote role, you will assist clients with their travel plans, provide outstanding customer service, and coordinate all aspects of their vacation experiences. If you enjoy helping others and have a passion for travel, this role offers a chance to combine both.
As a Support Advisor, you’ll be at the front line of ShipStation’s customer interaction answering the phone, tackling emails and some live chats, building and improving our customer experience structure to preemptively address customer concerns. You will develop an exhaustive understanding of the application and working closely with ShipStation’s team of excellent engineers, designers, sales, and marketing folks.
Be at the forefront of delivering exceptional customer experiences as a trusted representative of the brand. Provide top-notch support, addressing product-related inquiries via email, chat, and phone with efficiency and care. Your technical expertise, problem-solving abilities, and passion for customer success will be critical to helping clients fully leverage the value of our products.
At Guidehealth, you'll be a Customer Service Guide, the trusted voice for our members and providers, guiding them through the complex world of healthcare with empathy, clarity, and confidence. You will be serving as the first point of contact for members and providers, handling 30–40 calls per day while also managing chats, texts, emails, video, and co-browsing, with an expected call resolution time of 6 to 8 minutes.