Provide hotel recommendations and confirm reservations
Manage booking changes and follow-up communication
The company provides travel and hotel booking coordination, helping clients arrange lodging for leisure, group, or business travel. They maintain a collaborative remote culture with hands-on training and access to industry hotel programs.
Coordinate hotel reservations and travel bookings with accuracy and professionalism.
Handle changes, modifications, and special requests promptly and communicate clearly with guests.
Maintain booking records and client profiles while collaborating with team members to ensure exceptional experiences.
We are a professional travel planning company dedicated to delivering personalized, high-quality travel experiences specializing in hotel accommodations, cruises, resorts, and group travel. Our team culture is supportive and mentorship-driven, offering flexible remote work and industry perks.
Provide high-quality customer service to Polish clients via Freshdesk platform.
Collaborate with local sales teams and cross-functional departments to resolve customer issues.
Drive customer satisfaction and contribute to retention and renewals.
NielsenIQ is a global measurement and data analytics company providing the most complete view of consumers and markets. It operates in over 100 markets covering more than 90% of the world's population and is part of Advent International.
Develop and deliver live and digital training for client RN and MD reviewer teams on queue management workflows.
Coordinate client onboarding training and build scalable training toolkits and LMS content.
Collaborate with internal teams to translate workflow changes into effective training materials and iterate based on user feedback.
Cohere Health delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration and cost containment. The company works with over 660,000 providers and handles over 12 million prior authorization requests annually, fostering a culture of empathy, candor, and continuous growth among its team.
Coordinate patient care by creating initial treatment schedules and adjusting appointments with creative problem-solving.
Provide prompt, kind, and thorough support to patients and families via calls and emails addressing questions and concerns.
Support the care team by managing administrative tasks like rescheduling, medical record requests, and patient transitions.
InStride Health delivers specialty anxiety and OCD care for children, teens, and young adults by combining research-backed clinical care with innovative technology. The company is a mission-driven, fully virtual team with core values of heart, smart work, humility, and community, dedicated to expanding access to insurance-based care.
Managing a portfolio of foundational clients, building strong relationships and driving patient and client impact.
Coordinating implementation projects and owning the process for new client launches.
Delivering reporting, leading renewals, and resolving client issues as they arise.
CancerNavigator is a healthcare startup that provides white-glove, end-to-end cancer support services for patients and their families. The company serves approximately 1 million covered lives across 65 clients and values putting patients first, respect for responsibility, and kindness.
Maintain a revenue base by managing, retaining, and expanding a book of business.
Build strong relationships with assigned customer portfolio and support them as their key contact and advocate.
Drive upgrade revenue from deep understanding of customers’ business and goals.
Qualio is a unified quality and compliance management platform for regulated organizations. The all-remote team is distributed across North America, Europe, and Australia.
Lead the onboarding and implementation process for new customers, ensuring timely and successful deployment of the KnowBe4 platform.
Collaborate with CSMs and Sales to understand customer goals and design onboarding plans tailored to their needs.
Act as the primary point of contact for customers during onboarding, addressing inquiries and resolving issues promptly.
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, it is the pioneer of digital workforce security.
Assist clients in researching and booking hotel accommodations and provide accurate information about options, pricing, and amenities.
Respond promptly and professionally to client inquiries via phone, email, or online messaging and maintain accurate records of interactions.
Collaborate with team members to ensure excellent service delivery and stay current on travel trends.
We are a dedicated travel planning company that specializes in creating personalized travel experiences for clients, including hotel accommodations, cruises, and group trips. We pride ourselves on excellent customer service and helping travelers turn their dream vacations into reality.
Own the full client experience with direct audit authority over Client Success Managers.
Run client check-in calls, exit interviews, and design loyalty and referral programs.
Report findings straight to the CEO and act on your own judgment within clear protocols.
Yokly is a company focused on client experience from handover through the life of the account. The company has a small, empowered team with direct access to the CEO, emphasizing autonomy and real authority.