Serve as the first-point-of-contact for phone, email, web, and chat inquiries.
Triage and convert incoming requests to determine priority, clinical risk, and required resolution path.
Maintain a high standard of customer service (empathy, clarity, accountability, follow-through).
Alphanumeric provides solutions for the healthcare and life sciences industries. They value people with a passion for customer service, who are able to problem-solve with a focus on strategic thinking.
Career development opportunities in a big international company
Sutherland is seeking an attentive and goal-oriented person to join as Consultant – Collections. They are a group of driven and hard-working individuals.
Together with the support team, act as the interface between customers and chauffeurs
Ensure high-quality standards are met and that every customer is safely transported from point A to B
Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary
SIXT is a leading mobility service provider worldwide, with revenues of 4.00 billion euros and approximately 9,000 employees worldwide. Their ONE mobility platform brings together SIXT rent (vehicle rental), SIXT share (vehicle lending), SIXT ride (taxi and chauffeur services) and SIXT+ (vehicle subscription), giving customers access to a fleet of 350,000 vehicles, the services of 4,000 cooperation partners and around 5 million drivers worldwide.
Lead service delivery: efficiently manage day-to-day service operations, ensuring high performance and client satisfaction.
Build strong relationships: cultivate positive relationships with clients and internal teams to support seamless service operations.
Team collaboration: work closely with the account team to ensure a unified approach in managing client needs.
Aevi is committed to shaking up the payments industry. They foster a culture of innovation, creativity, and a passion for pushing boundaries, with a global team that values flexibility, honesty, development, and support.