Remote Customer service Jobs · Excel

Job listings

$55,850–$75,000/yr
US Canada Unlimited PTO

  • Deliver fundraising-focused implementation services across Keela and Raisely.
  • Manage customer onboarding, data migration, and go-live training.
  • Partner with internal teams to improve platform functionality and customer experience.

Velora unites Aplos, Raisely, and Keela to help nonprofits thrive with fundraising, donor management, and financial tools. They are a remote-first team focused on reducing complexity and making nonprofit work more impactful.

  • Provide customers and internal personnel with One Shot Quotes based on rating guidelines.
  • Communicate with terminal staff, dispatch, and sales to deliver timely and accurate quotes.
  • Work remotely while handling multiple tasks and maintaining professional communication.

Manitoulin Transport provides comprehensive transportation and logistics solutions across North America. With over 60 years of experience, the company focuses on innovation, safety, and reliable on-time delivery.

  • Handle incoming telephone and email inquiries from internal and external customers to resolve issues and fulfill requests.
  • Maintain the CMMS database by creating work orders, monitoring open orders, and documenting all call information.
  • Follow up on calls, escalate issues per priority, and prepare reports while maintaining professional demeanor.

Black & McDonald is a facilities management and construction services company operating in Canada. With a large workforce, it values employee development and diversity in a supportive culture.

$20–$24/hr

  • Format, edit, and proofread press releases on a computer quickly and accurately.
  • Code each release based on client requests for distribution and suggest additional circuits.
  • Contact clients regarding any problems that could lead to errors and assess authenticity of press release orders.

Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. They help organizations connect with audiences through accurate publicizing of market-moving news and multimedia.

Auditor

NielsenIQ

  • Collect retail store and market information, conduct inventory counts, and photograph products.
  • Recruit and manage sample stores, maintaining strong relationships to reduce turnover.
  • Complete assigned data collection tasks on schedule and transmit results promptly.

NIQ is the world's leading consumer intelligence company, delivering complete understanding of consumer buying behavior. With operations in 100+ markets and a combined force with GfK, NIQ provides advanced analytics and a holistic retail read. The culture emphasizes inclusivity, diversity, and innovation.

  • Respond to high-volume inquiries via email and phone, assisting with triaging case volumes and providing resolution guidance on complex claims and billing inquiries.
  • Critically analyze situations, escalate issues to appropriate teams, and identify recurring issues to provide feedback to management.
  • Act as a subject matter expert, updating team on resources, supporting team chat, and remaining flexible to take on other duties as assigned.

Privia Health is a technology-driven physician enablement company that collaborates with medical groups, health plans, and health systems to optimize practices and improve patient experiences. They are led by top industry talent and physician leadership, focusing on scalable operations and cloud-based technology to reduce healthcare costs and improve outcomes.

US 2w PTO

  • Provide direct technical support to customers and field personnel, troubleshooting mechanical, electrical, and hydraulic issues via phone and email.
  • Log and track service requests, analyze call trends, and recommend corrective actions to ensure high customer satisfaction.
  • Collaborate with internal departments to support parts replacement, safety upgrades, and modernization opportunities, while developing training programs for field staff.

Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. With over 16,000 professionals in more than 50 countries, they foster a diverse and inclusive culture committed to continuous improvement.

$58,000–$65,000/yr

  • Manage a portfolio of Food and Healthcare Assurance clients remotely, serving as the primary commercial contact from quoting to renewal.
  • Handle quoting, order processing, CRM data, renewals, and cross-selling across two business lines.
  • Build and maintain client relationships through structured contact plans, resolving issues, and driving revenue growth.

Eurofins Scientific is an international life sciences company providing analytical testing services across food, environment, pharmaceutical, and cosmetic industries. With over 65,000 staff in 60 countries and 950+ laboratories, it is a global leader in testing and assurance, fostering an entrepreneurial and decentralized culture.

  • Provide personalized travel support to clients, handling bookings and resolving issues across hotel, flight, car, and rail.
  • Work closely with client contacts to ensure program objectives are met, maintaining thorough documentation.
  • Troubleshoot issues using internal tools and participate in team meetings to stay current on industry updates.

Navan is a travel and expense management platform that simplifies business travel for companies. They are a fast-growing, hyper-growth company with a collaborative culture and a focus on innovation.

$51,569–$66,317/yr
Canada Unlimited PTO

  • Own customer business outcomes and value realization by managing a portfolio and translating solutions into measurable value.
  • Protect retention through proactive risk management and drive growth by identifying expansion opportunities with Account Management.
  • Lead strategic conversations, QBRs, and renewals, turning data into executive-ready recommendations.

Cardata provides automated software and services for vehicle reimbursement, replacing outdated programs for businesses. They are a small but mighty team focused on impact, growth, and customer success.