As a Personal Lines Client Manager at Trucordia, you will perform diverse responsibilities which ultimately help us succeed in providing extraordinary customer service to our customers. Duties include day-to-day account management, identifying insurance opportunities, operating the agency management computer program, and actively closing sales.
Be at the forefront of delivering exceptional customer experiences as a trusted representative of the brand. Provide top-notch support, addressing product-related inquiries via email, chat, and phone with efficiency and care. Your technical expertise, problem-solving abilities, and passion for customer success will be critical to helping clients fully leverage the value of our products.
As a Customer Service Rep, you will work collaboratively with internal partners to provide a best-in-class support for customers across the division. You will onboard new customers and manage day-to-day customer activities such as customer orders, presale inquiries and post-sale transactions to ensure customer satisfaction.
You will be a key technical resource for our customers, troubleshooting complex issues, ensuring data accuracy, and contributing to continuous improvements in our support operations. This role is ideal for a highly curious individual with strong technical aptitude who enjoys investigating complex systems, explaining technical concepts clearly, and driving efficient, high-quality resolutions.
As a Customer Success Representative, you will be the first point of contact for Bundle’s learners, clients, and trainers, playing a critical role in ensuring every interaction reflects commitment to exceptional service. This contract position requires availability Monday through Friday from 3:30 PM to 12 AM Eastern Time with (1) 30-minute break.
We're seeking a proactive and independent Panel Support Specialist to oversee the seamless interaction with our TV and Digital panel members. This role involves managing a variety of tasks, including troubleshooting app/ software challenges faced by panel members, reporting issues, conducting re-training sessions, and supporting panel communications to boost engagement.
This position performs highly technical and specialized functions for Capstone, reviewing & analyzing coding documentation from medical records and coordinating client care. The primary function is to promote retention, growth, and satisfaction through communication with the client by completing quarterly assessments, coordinating Capstone services, and strengthening risk adjustment client relationships. The role involves monitoring client needs, resolving issues, and providing training.
As the first point of contact in a customer service role, respond promptly to general phone and email inquiries, offering solutions in a timely and professional manner. Deliver outstanding customer service while fostering positive relationships with clients. Ensure the precision of customer information updates and verifications, overseeing additional Excel tracking sheets and internal database management. Collaborate effectively with managers and team members, facilitating communication regarding client data and confirming information as required. Undertake special projects and fulfill other duties as assigned. As part of your responsibilities, you will need to manage credit card information.
Solve problems and make customers’ lives easier as a HubSpot Support Specialist, working with new and long-term customers to deliver fast, high-quality solutions inside HubSpot; typical projects include HubSpot implementations, data migrations, fractional admin updates, and managing data.
Sword Health is looking for an entrepreneurial, growth-driven individual to join their fast-paced and dynamic Customer Success team. In this role, you will work closely with partners, customers and internal teams to onboard, manage, and expand Sword’s portfolio of employer customers, playing a critical role in driving customer satisfaction, retention, and revenue growth. They are seeking Customer Success experts who excel at managing and growing diverse accounts, building strategic relationships, and delivering impactful, measurable results. The ideal candidate is organized, detail-oriented, and resourceful, with a natural talent for collaboration and a strong passion for expanding access to quality healthcare for those who need it most.