Remote Customer service Jobs · Problem-solving

Job listings

  • Collaborate on treatment plans with doctors in real-time to review and refine case designs for optimal patient outcomes.
  • Provide live clinical support via phone, chat, and video to troubleshoot issues and offer empathetic customer service.
  • Facilitate cross-functional communication between doctors and lab teams to translate clinical feedback into production results.

Dandy is transforming the dental industry, valued at over $400B, by building the operating system for dental offices globally. Backed by top venture capital firms, we empower clinicians with technology and support to achieve more for their practices.

US 3w PTO

  • Audit upcoming trips for accuracy and completeness before service.
  • Respond to phone calls and emails from transportation providers to resolve operational issues.
  • Source and secure last-minute transportation providers to maintain service commitments.

CharterUP transforms the group transportation market with an AI-native platform for charter, shuttle, and autonomous vehicle operations. Trusted by Fortune 500 companies, it operates as a remote-first, high-growth startup with a tech hub in Austin, TX.

US Unlimited PTO 16w maternity 16w paternity

  • Lead all post-sales activities for enterprise customers, guiding them through onboarding, implementation, and renewals.
  • Partner with Account Managers to drive renewal and expansion opportunities within your book of business.
  • Manage 40 enterprise customers and provide expert advice on security best practices and compliance standards.

Vanta helps businesses earn and prove trust through continuous security monitoring and compliance automation. The company has a kind and talented team, with many employees succeeding without prior security experience.

  • Answer patient questions and troubleshoot concerns related to treatment, logistics, and care coordination.
  • Track patients through their care journey and maintain accurate documentation in the EMR.
  • Balance multiple priorities with reliability and a focus on high accuracy to ensure quality patient care.

Hey Jane is a reproductive and sexual health company providing safe, discreet medication abortion treatment and other virtual care. They have helped over 100,000 people and are composed of a clinical care team of doctors, nurses, and advocates, fostering a collaborative and inclusive culture.

  • Provide real-time assistance and coordinate solutions for travellers throughout their journey.
  • Manage multiple situations with calm, ownership, and attention to detail.
  • Ensure a smooth and thoughtful travel experience from start to finish.

The company is a fast-growing travel company supporting an international clientele. It focuses on creating exceptional travel experiences through personalized customer care.

  • Work directly with clients to reduce cancellations and improve satisfaction.
  • Resolve cancellation requests with tailored solutions via phone, email, and chat.
  • Manage scheduling and case tracking while handling high call volume.

SAPS LLC is a company that helps dogs and their owners by retaining customers and reducing cancellations. The team is remote, collaborative, and supportive with full-time work from home.

$35,000–$65,000/yr

  • Respond to client inquiries and provide timely, professional support
  • Coordinate and manage service-related requests using established processes
  • Maintain organized records of client interactions and support activity

We provide client communications and support coordination services. Our remote team offers a structured, service-focused environment with opportunities for growth and a supportive culture.

4w PTO

  • Assist customers with inquiries related to audiobooks, music, and digital content.
  • Provide friendly, accurate, and professional support while resolving issues efficiently.
  • Represent the client's brand with excellence to ensure a positive customer experience.

Sutherland is a global leader in customer experience and business transformation. We are a large company with a supportive international work environment and offer career growth opportunities.

Canada 3w PTO

  • You will own the day-to-day administrative workflows for lab and referral processes, ensuring accuracy and privacy compliance.
  • You will upload, route, and track lab results and referral information for timely clinician review.
  • You will respond to urgent lab communications, resolve incomplete documentation, and support public health reporting.

Maple is Canada's leading on-demand healthcare platform, connecting patients with licensed doctors and specialists. With over 8 million patients and 7,000 business partners, Maple empowers bold thinking and a motivated team to transform healthcare.

  • Provide care to users through calls, chats, and email to help them achieve their online goals.
  • Analyze user behavior and content to improve satisfaction and guide business success.
  • Collaborate with product teams to influence support and enhance user experience.

Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 5,500 employees in 22 countries, launched over 40 products, and serve over 278 million users worldwide.