The Customer Service Representative builds rapport with families, healthcare providers, and insurance companies in a compassionate and efficient manner over the phone. They educate potential families about the evaluation appointment, treatment process, and insurance process, expediting the process for families while maintaining excellent customer service. The role involves handling variable call-volume on multiple queues, averaging 40 to 70 calls a day.
Assist passengers primarily via phone, managing flight bookings, changes, and cancellations. Provide information on flight schedules, pricing, and services, handling customer queries with empathy and professionalism. Use ticketing systems and internal tools effectively to ensure customer satisfaction.
As the eyes and ears for our team, you will field customer inquiries and find innovative ways to respond in a collaborative and engaging environment. You'll interact with diverse individuals, and each day will offer unique experiences. At TP, your potential is limitless, and you can grow and challenge yourself to reach new heights.
This hybrid/remote position is perfect for someone who loves creating extraordinary experiences for each and every customer. You’ll become fluent in our backend systems, learn the nuances of our multi-brand products, and collaborate across teams to ensure a seamless shopping journey from start to finish.
As a Placement Specialist, you will form relationships with clinical placement sites where students can acquire hands-on learning in their field. This role is a hybrid between sales and customer service. Specialists will introduce themselves to prospective providers, secure agreements to work with students, and provide quality follow-up to ensure a lasting relationship.
Capture, report and resolve customer feedback regarding their experience using Lovisa.com. Manage customer emails with correct response, follow-up and resolution. The role involves assisting with the online product descriptions, problem-solving for customers including managing the Lovisa Store Locator service.
Binance is seeking an empathetic, communicative, and problem-solving Customer Service Representative to join the Customer Service team, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. Responsibilities include handling high volume live chat, providing accurate information, managing complaints, and going the extra mile to engage customers.
Minted is seeking Customer Service Representatives (CSRs) to join our team for the holiday season and to provide outstanding service to our customers. CSRs use their problem-solving and people skills while working directly with our customers to address their questions through multiple channels – phone, email & live chat. CSRs have excellent written and verbal communication skills and are savvy in working with a variety of systems and technology.
As part of the Community Support team, you will play a key role in upholding Raya’s values and delivering a world-class member experience, being the voice of the company, helping members navigate questions, resolve issues, and feel genuinely supported, approaching support with the same mindset as hospitality.
Provide outstanding support to current and potential caregivers, prioritizing their engagement and satisfaction. Achieve complete resolutions for caregiver inquiries and issues. Collaborate cohesively with the broader Customer Support & Operations Department teams to ensure a positive experience & facilitate smooth and safe rides.