As the Managing Director, Client Success, you will be a senior leader within Franklin Covey’s Education Division, responsible for driving strategic initiatives to ensure K-12 clients achieve measurable outcomes with FranklinCovey solutions. This role involves transforming and leading an Education Success team to develop client relationships and exceed revenue targets.

The Support Specialist I provides first level assessment, support, and resolutions. This position is responsible for delivering quality customer service and handling daily support requests for our colleagues received via phone calls, chat, or self-service incidents. Additionally, the Support Specialist escalates any unresolved issues to ensure a timely resolution.

This role provides ongoing customer contact and support to ensure complete customer satisfaction. It requires answering phones, directing calls, completing closing protection letters, conducting searches, and assisting the scheduling team. Additional duties include scanning, shipping, and customized mailings.

Work with customers experiencing financial difficulty and struggling to make their contractual payments. Interact with customers to understand their circumstances to ensure we can offer a solution which is both affordable and sustainable and meets their individual needs.

We’re looking for a Customer Support Representative, based remotely in Argentina or Colombia , to join our fast-growing multinational team. This role offers a clear path for professional development and you will directly impact delivering best-in-class customer experience across multiple regions.

As the CS Engagement Lead, you will lead and inspire a team of proactive customer service professionals to engage with potential and existing customers. Your hands-on leadership will be critical to driving customer acquisition, satisfaction, and retention, requiring a deep understanding of customer behavior and a data-driven approach to performance.

The Customer Service Representative is responsible for providing personal attention to every home owner through phone, email, and text. You will be working closely with the Sales team to support the home owner from start to finish with care, compassion, and empathy. Our ideal candidate is self-motivated, detail-oriented, organized, and team-focused.

Datavant's Customer Experience Representative will interact with Record HUB customers by addressing inquiries, resolving issues or complaints as well as educating customers, in a high call volume, fast-paced environment. They will investigate and solve product and service complaints, communicating and coordinating with colleagues as necessary.

Drive clients’ implementation and integration of Fathom’s cutting-edge technology into the nation’s largest health systems, physician groups, and billing companies as well as convert high-profile clients into Fathom advocates and references. Integral to building Fathom’s client success programs, enterprise-level growth strategy and cross-functional initiatives.

As a Deel IT Customer Success Manager you will be responsible for onboarding, growing and the success and satisfaction of Deel IT customers, focused on improving retention and contributing to the overall company revenue targets. The role involves building client relationships, providing tailored support, and proactively identifying opportunities for expansion within the client base.