Deliver exceptional service and solutions to customers through inbound calls and chat. Work with leading technologies and systems while having a dedicated team of leaders and peers to support you. Handle customer calls of varying types effectively and efficiently. Leverage strong communication and active listening skills to resolve issues.
Job listings
Seeking an experienced Customer Assurance Manager to lead Wizβs Internal Customer Assurance program for our Information Security Organization, with a focus on securing a modern, cloud-first enterprise. The ideal candidate will be responsible for building and managing a comprehensive customer assurance program, ensuring that customer security and compliance needs are met with precision and excellence. Additionally, they will lead customer-facing discussions, translate technical security controls into clear, business-relevant language, and continuously evolve the assurance strategy to align with customer expectations and industry trends.
This role is an integral part of the Customer Support team and is responsible for troubleshooting and solving support inquiries. As a Customer Support Advocate, you will be the first point of contact for customers seeking assistance, providing prompt and effective solutions and ensuring customer satisfaction. This shift will be during European business hours.
As an Agency Customer Success Representative at AWL you will contribute to the agency's operations and policy sales business, working closely with sales, agency operations, and clients to assist them in obtaining insurance coverage, ensure their satisfaction, and address their inquiries. You will also support the Agency Operations Manager with day-to-day management of the business.
You will work with our Operations team to build and operate our outstanding on-demand services and ensure the smooth daily operation of our services by providing telephone and email support. You make sure that our drivers and passengers feel supported in all matters and always help them in their questions or concerns by providing advice and support over the phone.
This position plays a pivotal role in driving growth and ensuring our programs reach those in need. You'll be the first point of contact for individuals and families seeking supportβusing strong communication, problem-solving, and motivational interviewing skills to guide them toward life-changing care.
Looking for an opportunity to grow your career at your own pace? We are looking for goal-oriented individuals with leadership potential to join our rapidly growing company.
As a Senior Customer Success Manager, you will manage a larger and more complex book of business, leading high-impact customer engagements, expansions, and rollouts. You will act as a trusted advisor to executive stakeholders, proactively drive customer success strategies, and confidently manage escalations while maximizing growth opportunities. Your ability to navigate complex customer landscapes will be crucial to the roleβs success.
The Engagement Specialist connects with members to ensure they receive access to the care and services they need, focusing on outreach efforts, scheduling intake appointments, supporting form completion, attending community events and meetings, and keeping community partners engaged.
Weβre looking for a highly organized, customer-focused Booking and Reservations Specialist to serve as the first point of contact for clients looking to schedule photoshoots, video productions, and reserve our studio spaces. This person will manage incoming inquiries, confirm availability, coordinate scheduling logistics, and ensure clients have a smooth and professional experience with Revolt Studios.