Remote Information technology Jobs · Canada

• Serve as the primary contact for large customers, addressing their post-implementation technical needs.
• Collaborate with cross-functional teams to resolve issues and optimize platform performance.
• Proactively identify and address customer growth opportunities and concerns to enhance satisfaction and retention.

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. Marqeta offers several benefits and believes in recognizing the contributions of our people.

• Engage with customer executives to identify pain points and opportunities to deliver value from ServiceNow.
• Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform.
• Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

• Configure, enhance, and maintain systems across the Technology Platforms ecosystem.
• Manage user accounts, roles, permissions, and security settings.
• Conduct discovery with staff to deeply understand workflows, pain points, and opportunities.

Mozilla Foundation is a non-profit building a better technology future powered by people and open by design. They deliver people-first alternatives to today’s extractive systems, building side by side with developers, innovators and advocates.