Lead initiatives to standardize workflows, operating procedures, and best practices across Network Operations.
Evaluate operational challenges, identify root causes, and recommend scalable process improvements.
Develop executive-level presentations, status reports, and communication materials to support strategic initiatives.
This organization specializes in security and IT network operations. It fosters a remote-first culture and emphasizes operational excellence across teams.
Provide first-line technical support to employees via phone, email, chat, and ticketing system.
Troubleshoot and resolve hardware, software, network, and Microsoft 365 issues.
Install, configure, and maintain desktops, laptops, mobile devices, and peripherals.
Parametrix is a 100% employee-owned consulting firm that helps clients deliver resilient infrastructure, vibrant communities, and sustainable solutions. It is a team of professionals including engineers, planners, and scientists, recognized as a top workplace with a culture that values work-life balance and professional growth.
Respond to helpdesk tickets and resolve hardware/software issues for global employees.
Monitor ticketing systems and communicate outages while following SLAs.
Collaborate with the IT team and support technologies like Google Apps and Office 365.
Yelp is a community-powered platform that connects people with great local businesses through reviews and technology. We're a global, diverse team with offices worldwide, committed to authenticity and collaboration.
Act as the primary technical contact for field engineers during security installations, providing real-time support via phone, email, and messaging.
Guide teams through programming, testing, troubleshooting, and validation of access control, CCTV/VMS, intrusion detection, fire alarm, and two-way audio systems.
Maintain accurate documentation, collaborate with cross-functional teams, and identify process improvements for continuous operational excellence.
The partner company provides secure, high-quality installation support for electronic security systems. They emphasize a collaborative culture with career growth and professional development.
Analyze complex system requirements and create technical documentation such as flowcharts and specifications.
Design, implement, and maintain software applications while coordinating deployment and support activities.
Collaborate with teams to define solutions, perform testing, and improve system reliability and performance.
The company specializes in healthcare technology solutions that improve operations and service delivery. It offers a remote work culture with a focus on innovation and collaboration.
Manage and maintain SQL Server databases, including installation, patching, and configuration for federal customers.
Perform database health checks, backup and recovery, and support Always On Availability Groups and transactional replication.
Collaborate with development and production support teams to troubleshoot and resolve database issues, and conduct code reviews.
ICF is a global advisory and technology services provider that combines expertise with technology to help clients solve complex challenges. With approximately 9,000 employees, ICF fosters a culture of collaboration and empowerment, encouraging employees to share expertise and achieve personal and professional goals.
You manage the Mac fleet and drive zero-touch provisioning and device trust frameworks.
You administer SSO, implement PAM, and ensure device health with enterprise tools.
You automate workflows with Okta and RPA initiatives to scale operations and optimize spend.
Virta Health is on a mission to reverse metabolic disease in one billion people through technology, personalized nutrition, and virtual care delivery. With over 1,000 employees and $350 million in funding, they partner with health plans, employers, and government organizations to restore health.
Manage design, build, testing, validation, maintenance, and ongoing support of Epic Resolute Hospital Billing and Electronic Remittance modules.
Collaborate with interdisciplinary workgroups to accomplish goals, focusing on Epic upgrades, enhancements, ticket queue responses, and break/fix duties.
Build relationships with colleagues, departments, and vendors, providing technical consulting and ensuring compliance with regulatory guidelines.
Emory Healthcare is a leading healthcare system in Atlanta, providing comprehensive medical services. They foster a supportive culture with extensive benefits, mentorship, and professional development opportunities.
Coordinate network outages with Voice, IP, Transport, and Local Operations teams to ensure quick resolution.
Perform event notifications for internal teams and external customers during outages.
Diagnose and resolve escalated network performance issues while supporting root cause analysis.
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. They are expanding access to high-speed internet with a fast-paced, collaborative culture focused on making an impact.
Provide expert-level advisory for consolidating multiple Microsoft 365 tenants into a single enterprise tenant following M&A activities.
Guide strategic deployment and integration of Microsoft Copilot across the enterprise workforce.
Serve as principal subject matter expert for key M365 services including Exchange, OneDrive, SharePoint, and Power Platform.
66degrees is an end-to-end AI transformation partner that guides enterprises from complex business challenges to clear, quantifiable outcomes. The company is the culmination of several successful firms in cloud, AI, and data, fostering a culture of innovation and professional growth.