Manage user access and IT equipment requests through the IT Service Desk, including onboarding and offboarding processes.
Provide first-line technical support via Slack and maintain internal IT documentation, FAQs, and troubleshooting guides.
Track SaaS expenses, conduct software and asset inventories, and support the IT & Security Administrator as needed.
The hiring company is a technology-driven organization with a fully remote team. It values autonomy, collaboration, and minimal bureaucracy, offering a supportive and dynamic work environment.
Build and maintain the Flows and Salesforce configuration our go-to-market teams run on, including automation, fields, record types, validation rules, permissions and reports.
Turn requests from the business into scoped and tested changes, and release them safely from sandbox to production.
Diagnose production issues to the root cause and fix them for good, not just for today.
Brightwheel is the largest and fastest growing early education platform, trusted by millions of educators and families. It is a three-time Cloud 100 company backed by top investors, with a distributed, customer-focused team.
Lead technology strategy and execution, overseeing budgets, external providers, and measurable outcomes.
Assess and optimize systems, including CRM adoption, workflow automation, data quality, and AI-enabled processes.
Collaborate with executive leadership and finance/ops teams to deliver a practical technology roadmap.
A growing solar supply chain and distribution company that aims to transform technology into a strategic business advantage. It operates with lean teams and a culture focused on efficiency, customer experience, and practical AI-enabled results.
Coordinate client implementation projects from planning through delivery, ensuring milestones and timelines stay on track.
Serve as a key point of contact between internal teams and clients, organizing meetings, tracking action items, and updating stakeholders.
Support documentation, data conversion, integration activities, and change requests to ensure quality and contractual compliance.
This partner company provides technology solutions for the insurance sector. It is a growing organization with a supportive, collaborative culture focused on professional development and flexibility.
Deliver reliable, human, and efficient IT support to every Workleap employee.
Own access and SaaS tool management, device fleet maintenance, and knowledge documentation.
Use AI daily to speed up request resolution and drive process improvements.
Workleap is a Montreal-based tech company that builds software to improve how people experience work, including Workleap Agent and ShareGate for Microsoft 365. Trusted by over 15,000 companies, it has a builder culture that values fast iteration and AI-enabled productivity.
Be the first point of contact for IT support across the company, resolving hardware, software, and access issues for a global, remote-first team.
Manage accounts, access, and permissions across core systems like Google Workspace and identity management, and oversee IT inventory and suppliers.
Use AI and automation to streamline support, document solutions, and partner with Security on compliance activities.
Masabi builds fare collection platforms that allow riders to buy and present tickets for public transport via mobile, ticket machines, or bank cards. Its Justride platform is used in over 250 locations globally, and the company has a global, remote-first, collaborative culture.
Own HealthEquity's SaaS application catalog and ensure every application meets technical and security requirements.
Guide SaaS requests through Finance, Cybersecurity, IT approvals, and Technology Review Board reviews.
Partner with IT, Security, Procurement, and business teams while leading a two-person team without direct authority.
HealthEquity empowers healthcare consumers by providing innovative HSA and health savings solutions that connect health and wealth. The company values its team members as its greatest asset and fosters a purple culture where the person is valued more than the position.
Lead enterprise automation and AI-driven workflow development to improve efficiency and scalability.
Establish and operate an Automation and Agentic AI Center of Excellence with governance standards.
Design secure, modular automation architectures using tools such as Claude, Glean, and Zapier.
This partner company builds enterprise automation and AI-driven workflows to improve operational efficiency and employee experience. It is a remote-first, fast-moving technology environment focused on innovation, collaboration, and continuous improvement.