As a Solutions Support Engineer, you will be part of a global team providing outstanding technical support. You'll troubleshoot technical problems, using debugging, networking, and system administration skills. You will also update documentation and create solutions for customers while scaling our support offering using coding and scripting.

We are seeking a Cloud Practice Lead to lead and grow our cloud practice, developing cloud strategies, managing teams, and ensuring successful cloud solution delivery. The primary focus will be on AWS and Azure platforms, with GCP experience considered a plus. This leadership role will drive innovation, support client success, and ensure operational excellence across all cloud engagements.

This position requires a bachelor’s degree in computer science and 2 or more years of related experience, as well as fluency in Portuguese, Spanish, and English. We are looking for individuals who can successfully diagnose the entire technology stack, from the front end to the back end, to determine where to start troubleshooting an issue.

We are looking for an Senior Cloud Architect specializing in Azure who is experienced at leading application migration assessments, cloud readiness evaluations, and delivering high-quality architectural designs. The successful candidate will have expertise in Azure, networking, security, IAM, Kubernetes (AKS), containers, Azure App Service, DevOps practices, and GitHub Actions. This role requires strong analytical abilities, proactive communication, and outstanding soft skills to effectively engage with stakeholders and teams.

Responsible for the day-to-day activities of the Systems Operations and Administration Team, including troubleshooting complex system issues and providing support to the Tier 2 support teams as needed. This role performs required systems maintenance such as monthly patching, vulnerability remediation and system updates. Supports and administers virtual and bare metal servers, Windows Servers, VMWare Virtualization, Active Directory, Microsoft 365, and Azure products.