Respond to user requests, troubleshoot problems, and provide in-depth remote technical support to ensure end-user satisfaction. Create Knowledge Base documents, troubleshoot hardware and software issues, and assist in the deployment of new workstations. Manage Apple devices via Jamf Pro, maintain accurate hardware inventory, and proactively educate customers.

A Service Desk Analyst is the first line of contact with our clients, troubleshooting and resolving basic technical issues while ensuring customer satisfaction. Effective communication and staying cool under pressure is essential while assisting clients or escalating to the correct team; attention to detail and technical aptitude are key.

Oversee IT operations, ensuring the security, compliance, and efficiency of Flywheel’s internal technology infrastructure by managing software procurement, IT security, workstation updates, employee onboarding/offboarding processes, and IT support services.

The company is looking for an IT Systems Engineer to help maintain, support, and enhance their IT infrastructure, assisting with system administration, troubleshooting technical issues, and supporting various IT projects; the ideal candidate will be detail-oriented and eager to learn in a fast-paced environment.

Postscript is seeking a motivated and detail-oriented IT Support Technician/Specialist to join their IT team. The successful candidate will be responsible for responding to, triaging, and resolving IT Help Desk tickets, assisting with day-to-day IT requests, and providing technical support to end users.

As a Senior Systems Engineer, you are responsible for working closely with business stakeholders across the company as well as other IT team members to continuously improve technology and internal processes. Responsibilities include researching solutions, interfacing with vendors, evaluating software and/or hardware, automating processes through configuration of software and/or scripting, and proactively maintaining environments.