Remote Information technology Jobs • MacOS

As an IT Ops Analyst (Support), you’ll be the go-to person for making technology work smoothly at 1Password. Reporting to our IT Ops Manager (Support), you’ll support your teammates with timely, thoughtful help - whether it’s resolving support tickets, improving workflows, or proactively finding ways to make internal tools more efficient. You’ll work across teams to ensure everyone can focus on what they do best.

You’re the unsung hero behind the scenes, turning chaos into calm and “uh-ohs” into “all set!” This role is fully remote, and you will be enabling people to do their best work, quickly, securely and confidently. You will respond quickly and kindly to IT support requests, provision laptops, software, and systems, and keep our internal IT docs clear, helpful, and typo-free.

The Senior Endpoint Engineer designs, builds and implements endpoint configurations including Windows and macOS and user applications across both virtual and physical desktop environments. You will be responsible for ensuring that all desktops OS and applications are current, reliable, and accessible, as well as install, troubleshoot, and maintain a variety of products and equipment and make recommendations on which product best fit the business’ needs.

Provide tier 1 support for all end users remotely, diagnose and resolve technical issues including those related to macOS and Windows and Linux, audiovisual systems, office networks, peripherals, and software.

We're looking for an IT Support Generalist to be the backbone of our remote workforce, ensuring our employees have the seamless technology experience they need to excel. This is a fantastic opportunity for someone who enjoys a broad range of IT challenges, is committed to exceptional customer service, and is eager to grow their skills in a fast-paced, cloud-first environment.

This position will monitor, maintain, and support Maven’s computer systems, applications, and network. You will assist with the day-to-day support and operations of the IT team and Maven user base. Projected contract term : 6 months

Provide remote technical support to all Camunda employees. Administration of tools, including Okta, Jira/Confluence and Office365 systems. Smoothly manage on- and off boarding, including hardware provisioning. Keep an up-to-date and secure IT infrastructure and documentation of infrastructure components.

Act as the primary IT contact for the London office, communicating with management. Provide 2nd Tier support to resolve technical problems onsite and remotely. Conduct training, new starter onboarding, and maintain the request queue. You will also deploy and troubleshoot end-user computing devices and maintain system security.