Troubleshoot, install, and maintain end-user hardware and IT infrastructure across sites.
Respond to incidents via ticketing system and monitor alerts from system monitoring platform.
Participate in on-call rotations and travel up to 40% to support manufacturing and retail locations.
Green Thumb is a cannabis company with manufacturing and retail operations across the US. We are a focused team that values learning, growth, and a hands-on approach to IT support.
Provide remote IT support across multiple clients, handling a broad range of technical issues.
Work with Microsoft 365, Windows Server, Active Directory, and virtualization platforms.
Collaborate with a team of Systems Engineers in a fast-growing, service-focused environment.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and other investment firms. Founded in 2016, it has grown year over year through an uncompromising focus on service and maintains a professional yet friendly, collaborative culture.
Support hospital robot deployments from planning through go-live, including configuration, testing, and onsite technical support.
Troubleshoot technical issues across robots, networking, cloud services, and integrations using logs and telemetry.
Contribute to playbooks, process improvements, and cross-functional operational projects as we scale.
Relay Robotics provides autonomous delivery robot solutions that improve operational efficiency and patient care across healthcare systems. We're a rapidly growing team partnering with major health systems nationwide, with a culture that values curiosity, ownership, and hands-on problem-solving.
Collaborate with engineering and implementation partners, reproduce bugs, and maintain knowledge base.
HKR.TEAM is a remote-first company on a mission to simplify global HR, connecting talent with US-based clients. They foster a transparent, meritocratic start-up culture with a young team, no ego, and a focus on getting things done.
Design, configure, and troubleshoot large-scale, multi-vendor networks including routing, switching, and wireless.
Develop Python, Bash, and API-based automation for network provisioning, monitoring, and management.
Partner with software engineers to build and maintain production services that control network infrastructure.
They are a growing cloud-based technology organization operating large-scale, distributed network environments. They foster a fully remote Agile/Scrum culture emphasizing collaboration between network engineering and software development.
Architect GPU cluster topologies spanning compute, networking, storage, and control planes.
Model AI workloads like LLM training and inference to guide performance tradeoffs.
Collaborate with cross-functional teams to deploy and scale reliable AI infrastructure.
This role is with a partner company focused on designing next-generation AI infrastructure at massive scale. The company fosters a fast-moving, engineering-led culture with a collaborative, international team.
Provide remote diagnosis and triage of systems installed in the field.
Keep excellent records of customer and engineer interactions via the ticket system.
Test software releases and apply fix releases to customer systems.
Securitas Technology provides security solutions and services to make the world a safer place, driven by integrity, vigilance, and helpfulness. It is part of a global team of over 375,000 professionals, fostering empowerment, innovation, and growth.
Act as a customer advocate, triaging and resolving hardware, software, and administrative issues for internal end users.
Deliver white-glove support via phone, chat, and ticketing systems, and escalate complex issues to senior analysts.
Troubleshoot proprietary and third-party applications, as well as retail technology including desktops, tablets, and payment terminals.
Cellular Sales is a leading authorized wireless retailer, offering mobile devices and service plans through a large network of retail locations. The company provides technology support and services to its employees across the U.S., maintaining a customer-focused culture and a remote-friendly IT operations environment.
Monitor and maintain Azure and Microsoft 365 environments to ensure reliable daily operations.
Investigate and resolve incidents, service requests, and performance issues within established service levels.
Collaborate with project and engineering teams to support service transitions and improve operational processes.
Our partner company specializes in enterprise technology and cloud solutions. They foster a collaborative, mission-driven culture with a focus on operational excellence.
Monitor and respond to incidents, alarms, and customer requests.
Perform initial troubleshooting for Cisco CUCM, Unity Connection, gateways, SIP trunks, and devices.
Execute routine MACDs including users, devices, extensions, call queues, and auto attendants.
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. They are a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture.