Remote Information technology Jobs · Networking

Shape the future of our Tech infrastructure as a System & Network Administrator. Work closely with the DevOps & IT team to deliver measurable impact and help us scale efficiently. Key responsibilities include implementing new infrastructure solutions, evaluating server capacity, applying system updates, analyzing system logs, ensuring continuous improvement, documenting processes, and participating in on-call rotations.

Ensure technology runs smoothly, systems stay secure, and employees receive exceptional support across both office and remote environments. Configure, deploy, and maintain laptops/workstations (Windows & macOS). Manage mobile devices and applications through MDM tools. Resolve help desk tickets with an emphasis on speed, accuracy, and customer service. Assist in maintaining cybersecurity controls.

The right candidate is someone who has deep expertise in cloud architecture and is passionate about working with our customers, partners, and colleagues to drive innovation forward. You will be a mission control specialist, guiding Cayliens and Customers alike through Agile ceremonies like stand-ups, retrospectives, and more. You will translate customer requirements and into a workable backlog of tickets for engineers.

The Senior NOC Engineer works with limited direct supervision and guidance of the NOC shift manager and is a key stakeholder in incident response, troubleshooting, network planning and procedures development. This position requires system network and design expertise, for conducting high level systems analysis, planning, and coordinating installations and deployments.

Analyzes and designs clinical workflow and utilizes change management techniques to facilitate process improvement. Supports Radiologist workflow with Dictation integrations for third party dictation and Speech Recognition tools. Actively participates in teaching and training customers via a travel schedule that is consistent with the requirements of the position.

The Senior Consultant is a highly skilled technical expert with significant in-depth, hands-on experience designing, developing, and deploying virtualization technology, focusing on developing and delivering value-added integration and consultative services in Enterprise solutions.

This role is crucial in ensuring contributors across various locations have seamless access to IT resources and quick resolution of technical issues. The Tech Support Specialist collaborates with internal service teams, such as DevOps and SecOps, to maintain a secure and efficient IT environment, providing remote technical assistance to employees, troubleshooting hardware, software or network connectivity, and assisting with contributor onboarding and offboarding.

This role is responsible for providing hands-on technical support for internal hardware, software, and network-related issues. You will be the first line of defense for IT support, ensuring smooth operations for a distributed team, maintaining corporate systems, and contributing to a secure, modern workplace infrastructure. The ideal candidate is a strong communicator, problem-solver, and collaborative team partner with a customer-first attitude.

Support and enhance our secure access, network, and communication platforms for a growing, remote-first global team. Troubleshoot connectivity and performance issues, escalating to Zscaler TAC as needed. Improve reliability, reporting, QoS, and operational documentation for voice platforms. Partner with security, operations, and engineering teams to maintain compliance and access integrity.

You are responsible for the support of complete customer infrastructures in close customer contact on site or remotely in the SME sector. This includes consulting, operating and developing the on-premise, private and public cloud platforms of our customers in the technology areas of Microsoft Server and Clients, Azure, network, virtualization, backup/restore, databases, antivirus, monitoring, security and more. Your contribution to change, problem and incident management (second-level) as well as independent implementation of projects is required. You also support with your expertise in technical analysis and in-depth troubleshooting (3rd level).