Remote Information technology Jobs · SQL

As an ITSM Atlassian Consultant, bring specialized knowledge and hands-on expertise to ensure the technical success of platform administration and operations, incident management, governance, continuous improvement, and reliability. Act as a Subject Matter Expert, offering guidance on technologies, products, or platforms like Jira, Confluence or Jira Service Management. You will be key in Solution Design, collaborating with stakeholders to develop solutions. You will provide knowledge transfer through training.

As a Technical Support Engineer, the first 2 months will be spent immersed in learning Neo4j’s products, support and other internal processes, and working support cases from customers to build up the appropriate level of experience. There will be opportunities to become deeply skilled in specific areas of interest within the product, acting as a Subject Matter Expert for the Field Engineering team, including Support. Also, be an integral part of the Support Engineering team.

Join Stigg as a Technical Support Engineer, the first point of contact for global customers, handling Tier 2 technical inquiries. Ensure customers have a seamless experience with our SaaS platform, built on robust APIs, by troubleshooting issues and collaborating with cross-functional teams to deliver timely solutions. This role involves diagnosing technical issues, assisting with API integrations, and maintaining our knowledge base.

Improve queries, reduce the number of database calls, and minimize dependencies to prepare the databases for AWS migration. Help the teams with discovery and data cleanup efforts. Offer assistance and guidance for optimizing data usage. Work and collaborate with multiple partners

Seeking a talented Product Support Engineer to join the Product Support team. As a member of the team, tasked with supporting customers and internal stakeholders. Work closely with the Development and QA teams to diagnose, troubleshoot, and resolve complex issues. Need to learn and adapt quickly, be persistent, and demonstrate “out-of-the-box” thinking.

Maintain Illumio’s technology deployments, log and update cases, and inform customers of the case status. Provide solutions, analyze problems/defects, and set customer expectations. Provide technical product support, design feedback to R&D, and create diagnostic tools to fix recurring issues. Interacts with customers directly and gathers requirements for new product features, populating content to the company knowledge base.

As a Technical Services Engineer, you will work the daily inbound cases from Customer Service, determine the root cause and either resolve or escalate to other team members or teams as required. A Technical Services Engineer is the communication champion between Customer Success, Professional Services, Development, and TechOps to ensure system-wide incidents or issues are known and case resources are coordinated.

Looking for a Technical Operations Head to develop and implement robust monitoring systems to identify potential failures, manage incident responses, maintain documentation, provide problem-solving support, and oversee technical customer support agents. Responsibilities include roadmap planning and ensuring system reliability.

As a Systems Analyst in the Integrations team, you will evaluate systems, business processes, and design integrations between various systems, working closely with business partners, program managers, and development teams to gather requirements, prepare functional requirements, and support the implementation and testing of solutions.

The Dynamics 365 F&O Technical Architect will report to the Dynamics 365 F&O Manager and is responsible for playing a significant role in designing, developing, implementing, testing, and supporting the complete Dynamics Enterprise Resource Planning (ERP) environments. The Dynamics 365 Technical Architect role defines strategies and best practices for accomplishing viable automated solutions for complex business processes.